Customer Ratings & Reviews
- Model:
- NS-CAHBTEBNC-B
- SKU:
- 6261720
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers highly value the sound quality, comfort, battery life, and affordability of the Wireless Noise Cancelling In-Ear Headphones. Many customers rave about the crystal-clear audio and long battery life, while others appreciate the comfortable fit and reasonable price point. However, some users have concerns about connectivity issues, fit, design, and pairing difficulties.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connection
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product could not connect with my smartphone in spite all the troubleshooting.
No, I would not recommend this to a friend Did not like the product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trying to find something to replace my old LG headset. I like the style but not the quality.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Not good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after awhile we got it working then it quit again no voice commands like it said it had.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you so much for taking the time to review our Headphones. I understand that a new product is an exciting purchase to just be ruined by a malfunction.
For you to get the correct assistance we are more than happy to assist you over this line 877-467-4289 for you to validate the warranty.
-Arin. A
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
- Cons mentioned:Size
Too big
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are too big for the ears. I don't like them.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our Wireless Noise Cancelling In-Ear Headphones. I understand you find them too big and that can be disappointing. We are continuously working on improving our products and their designs. So, we definitely appreciate your feedback. Feel free to use the link below to reach us if you have any more questions or comments.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
TrayDee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Indidnt care to much for them i could not hear to well on voice calls
No, I would not recommend this to a friendOne side quit working
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were great but one side quit working within 6 months
No, I would not recommend this to a friendNot so Good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I developed a ras on my neck from this device. I've never had this problem with my other devices.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Diva52,
Thank you so much for providing us with your review on these headphones, it pains me to hear that you are having these type of issues with it. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia so that you can receive the proper help you need.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Wouldn’t recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is a lot of static at times and it it’s been in a hot car for a while it won’t work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time to review these headphones, I understand that this issue that you are having can be very frustrating. This issue is very rare but I do recommend that you contact us at Insignia so that we can determine the resolution.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are not flexible as it says they are.Qould not purchase again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
Thank you so much for writing a review for our Wireless Noise Cancelling In-Ear Headphones, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
Not a good choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not happy with this purchase. Have had problems setting it up and it is not easy to use.
No, I would not recommend this to a friendHeadphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good at all. I just bought them in January and they are broken already
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Thomas65,
Thank you very much for taking the time to review our Wireless Noise Cancelling In-Ear Headphones. I am sorry to read these headphones are no longer working after a few months of use. I know how inconvenient this must be for you.
Please follow the Contact Us link at the bottom of this response, we will assist with your warranty support needs and we will check for further options in this matter for you.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
Not good for using with cell phone.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not good for what I need it for. The battery dies down even when not being used.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for your feedback, I understand you are disappointment and any comments will help us improve these small glitches your unit is currently experiencing. We want to help you get this solved. Please reach our customer service team to get this reviewed.
- Arin A.
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
Awful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I usually try to give a product a chance, but these things are terrible. If you sit perfectly still they work great, but if you walk around they stop working and skip. If you are old enough to remember walkmans, it feels like that. The CD is skipping, but for wireless earbuds connected to your phone.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Wireless Noise Cancelling In-Ear Headphones! We know how annoying is that your headphones are not properly working and we apologize for this situation. Please allow us to assist you further by reaching us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Size
Not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best choice. The earbods come off really easy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Gina,
Thank you for reviewing our Wireless In-Ear Headphones. We appreciate your feedback, this help us improving and building better products for you. If your earbuds are missing now, you can always purchase a universal set on the open market.
If you have any doubt or you need any assistance with these headphones, please reach us at 877-467-4289 and we will gladly help.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
suddenly stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was good but it suddenly stopped working We returned it
No, I would not recommend this to a friendI didn’t like them
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t work for me .. couldn’t hear clearly wouldn’t buy again
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Tasha.
I would like to express my concern about your experience with these THeadphones. We deeply care about the performance of our products and I would like to further review your situation. This is why I kindly ask you to reach us at https://www.insigniaproducts.com/contact-us
Cesar G. - Insignia Support
Hear noise in it and returned it several times
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You hear noise like rain in the headset . It’s been in every one I had
No, I would not recommend this to a friendWorst thing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation doesn’t work and little heavy. I returned it.
No, I would not recommend this to a friendGreat on beginning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After couple week dose not work on phone call but works only listening music.
No, I would not recommend this to a friendnot so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not that good of voice quality, it always seemed like it was breaking up.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi fr3ds,
Thank you for taking the time to review our In-Ear Headphones. I am sorry to read these headphones are not giving you the sound quality you were expecting and you are not getting the best out of them.
Please contact us at 877-467-4289 for your warranty support needs and we will check for further options in this matter for you.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
