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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1060 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers highly value the sound quality, comfort, battery life, and affordability of the Wireless Noise Cancelling In-Ear Headphones. Many customers rave about the crystal-clear audio and long battery life, while others appreciate the comfortable fit and reasonable price point. However, some users have concerns about connectivity issues, fit, design, and pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,060 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality for the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good. This is the 1st phone mic that I have where people don't complain about the sound quality or that I sound muffled, mumbled, garbled, or under water. And my last few BT were LG headsets. The earphone wire is much sturdier. The reason I had to replace my last 2 LGs is because the flimsy retractable wires would get caught on something then break. I am so pleased and paid only a third of the price. The only thing it may not have or I haven't figured out yet is if I can answer my phone from the buttons on the headset. Otherwise, they are GREAT!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you for sharing your insights about these headphones with us. And please know that you can answer an incoming call by pressing and releasing the "talk button" . If you have any other question, please contact us and we will gladly continue assisting you. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Durable

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first headphone that has lasted my husband's harsh use. He usually destroy them within one to two months. These are still working 8 months later.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Rae! Thanks for taking the time to write about your experience with these Headphones. I am glad to hear that these have exceeded your expectations. Of course if you ever need assistance, feel free to reach out to us.

      Jay - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Size

    Rated 3 out of 5 stars

    They charge the same, but have less features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - Model is way too bulky - Earbuds are fat and awkward for no reason - Previous models could answer the phone, stop and play music, with a press of a button; these cannot - The sound is good, but not worth the missing features.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Nice for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband and he is happy with them. He would like bluetooth headphones where you can control the base and treble, but for the price they work great. Super easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a couple different headsets. This particular one I use on my iPad to watch movies with and the sound quality is great and the charge lasts quite a long time

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Great Noise Canceling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to filter out noise from a Dyno, than took them to the loudest drag race on the planet and WOW they worked perfect and flawlessly. The Bluetooth syncs 1st time and worked great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth more than the price, works flawless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these for a few weeks now and very pleased. I rated 5 stars based on what I paid and how they work. There are other brands that will sound better, but for $30 I would buy these over them again. If I want the best sound I will use my QC35. But for a simple set with noise cancellation that though not Bose level does help improve the quality, these are a deal.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Great headphones for phone calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are excellent for making phone calls. The button is easily accessible to answer and hang up. They also have great sound quality. The retractable earbuds are an awesome feature too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    These wireless headphones are great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the easy set up, sound quality, and the comfort. Sometimes I forget I have them on because they are so light in weight. I love these wireless headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starters is noise cancelling which is great for listening to music but not for the conversation on the phone to me noise cancelling was over the phone not listening to music side so I am not 100% happy with that part of the headset but it works nicely for listening to people and music

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you haven't use head phones before its hard to get use to in which button is volume and talk button for your phone. ear buds are hard to get used to and don't fit the best in ear especially used too.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Huey, We really appreciate your feedback on this Headphones, and we are glad to know that you really liked this product. I will make sure to send your feedback to our development team to check the detail of fitting correctly. If you ever have any question of further feedback on this, feel free to contact us, and we will do everything in our hands to assist you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice for work

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones. Audio is clear and noise cancelling is a plus. My only wish is to be able to check battery level. Maybe there is a way but I haven’t checked. It’s died on me a few times during calls. Bought on sale so price was great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item actually performs better than expected! It has good clear sound, plenty of volume when needed, and when talking on the phone the person on the other end can hear me clearly. When listening to music the fidelity stereo separation is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    The Canon is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy I about many of electronics and have been satisfied with every purchase as far as the heads said Bluetooth they are loud clear and they work really well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works great, but ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are easy to setup and have a great sound, but the range isn't the greatest. Sometimes the connection is interrupted when my phone is in my pocket and I kneel down or just go around a corner without my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Easy behind the neck headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement gift for a worn out LG pair! Saw these in Best Buy. You don’t have to worry about where they are because they’re around your neck! Pretty good at noise canceling. There’s no warning when the battery is low so they have to stay charged!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Hands free is the way to go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the retractable earpiece. No problem connecting to my phone at anytime. This is my second one. My girlfriend decided to keep my original pair. Quality sound when listening to music and no more walking around with the phone to my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife use it for everything, from listening to music to answering calls and making calls. Very easy to use. Battery last long and light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Not bad.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice Bluetooth, I work construction it’s durable and strong. I work around dust and water all day, Only thing I wish it did. Was vibrate or something when turning it on and off, so I don’t have to have the ear piece in to hear it say on and off

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 2 out of 5 stars

    Started out Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as yet another replacement for my Wife's long line of LG Headphones since they are now hard to find. Everything seemed ok, real light, flexible & comfortable. Then they started dying rather quickly. She's only able to get thru half a day on a full charge. Which is not useful for her driving & working. 1 confusing design flaw is the power button being a push style on the right side while there's a separate independent button for the Mic on the left side that is a slide switch. We will be returning these. They're not useful.

    No, I would not recommend this to a friend
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