Customer Ratings & Reviews
- Model:
- NS-CAHBTEBNC-B
- SKU:
- 6261720
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers highly value the sound quality, comfort, battery life, and affordability of the Wireless Noise Cancelling In-Ear Headphones. Many customers rave about the crystal-clear audio and long battery life, while others appreciate the comfortable fit and reasonable price point. However, some users have concerns about connectivity issues, fit, design, and pairing difficulties.
This summary was generated by AI based on customer reviews.
Fair Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item. It just didn't work out for me.
No, I would not recommend this to a friend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad that i had a reward when I purchased these ear buds.
No, I would not recommend this to a friendHeadset very confortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancel is same on or off! VERY Disappointed!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Lainey, We appreciate you taking the time to provide your feedback about our Headphones. I know that it is an unfortunate situation, but please let us help you by contacting us, so we can check your Product and get some alternatives to get this situation solved and improve your recent experience. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Not the greatest clarity
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice design, but the sound is not clear enough for regular use.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello DanM,
Thank you for taking the time out of your day to give us your intake on these headphones, I understand that this can be very frustrating. However, I must say that the headphones have many features that control it and can be changed. Please contact us at Insignia at 877-467-4289 so that we can see if anything can be done to fix the issues that you are having.
Brian C. -Insignia Support
Quit working after one month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working after one one month after bought the protection plan after one month of trying to get thru on the phone I finally had time to take to the store now can't get replacement had to buy different headset and another protection plan not very happy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We know that for your headphones to stop working so soon is unacceptable and so, for us to check why were the headphones not replaced under warranty, I would like to ask you to contact us on the link below and we will gladly help you.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Ear pieces are to big
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved my first pair of Insignia headphones. They were awesome!! This pair not so much, he ear piece is way to big for my ears, and they are oval shaped instead of round. They are also not as clear as my first set. Very crackly. Very dissapointed in them.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time out of your busy schedule to leave a review of the in-ear headphones. I appreciate the feedback regarding the set. I do apologize for any inconvenience. Please contact us to check further options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
It’s alright
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay for a starter headphone. But I wouldn’t recommend them.
No, I would not recommend this to a friendIt maybe a good product but not for me.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cut on and off, all night charging only 6-8 hours of service.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I understand that you left us this review to report on this situation. From our side, the behavior you are describing does not seem acceptable with a newly purchased product. So we will like to make sure that you receive the proper support. Please feel free to get in touch with us at the link below so we would like to fully evaluate what happened and search for an accurate solution for you.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
They don’t last
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First set started vibrating until the battery went dead and that was it, never came back up or was able to charge them. Second set I got replaced at the store, just after a few months of light use don’t want to charge up anymore. Will not be buying these again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Alex, Thank you for taking the time to leave a review of the in-ear headset. I am sorry to read about the inconvenience that was brought to you. Please contact us to check all possibilities with the unit(s). Grecia M. | Insignia Support https://www.insigniaproducts.com/contac
Call answer button on the wrong side
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most buttons on this bluetooth are on the other side then others
No, I would not recommend this to a friendOk bluetooth
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third pair because the 1st two stopped working
I would recommend this to a friendStopped working on second day of use
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned within a week. When they worked they were ok, but they refused to pair with my phone on the second day I tried to use them. Don’t waste your money, spend a little nore and get something that will last!
No, I would not recommend this to a friendKeep dropping signals
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that good for the price for it and quality of it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Warren,
Thank you very much for sharing your experience with our Headphones. Your feedback help us to improve the product and services we offer to you. I know that this situation is uncomfortable for you, however, please get in touch with us and we will go up and above to get this solved and deliver you a better experience.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Battery Dies at 50 percent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery keeps dying at 50%. I charged them when first purchased them wore them for a couple hours off and on they died. I turn plug the up for a few seconds check the charge 53%, when it gets back to 50% they die. I have had the for 3 weeks now.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Ms. Green!
Thank you for letting us know your experience with our Wireless Noise Cancelling In-Ear Headphones! We know how disheartening is that the battery does not last as long as you expected, and we apologize for this experience. We would love to assist you further, so please feel free to reach us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Bulky, staticky, battery life is horrible.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy, not worth the money spent on it........
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there, thanks for taking the time to leave your review. I am sorry that you had this sort of experience. I know its disheartening when a product does not last as long as we expected. If you still have these headphones, we would like to make this right for you; please contact us so that we may provide you with a resolution.
- Janine G.| Insignia Support https://www.insigniaproducts.com/contact-us |
Because of virus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Bluetooth headphones are to short and kept sliding around my neck so they finally slide off my neck for the hundredth time and I lost them before I can take them back to store. Didn’t have for 10 days
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thanks you very much for taking the time to review our Wireless Noise Cancelling Headphones. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Just Quit Working!! Garbage!!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product just quit working after having it for a month. Do not waste your time because I do not have the time to take it back or to get it repaired, plus I threw the box away. Not worth it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Headphones! We know how frustrating is that a new product stops working. We would love to assist you further in this situation! So please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Stops working immediately after return by date
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great at first. After 60 days, intermittently shuts off. Doesn’t matter if it’s 100% charged when you start. It does great for about 15-25 minutes and then done. It’s not the battery.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for sharing your experience with our Wireless Noise Cancelling In-Ear Headphones! We know how disheartening is that your headphones are not working properly. Please allow us to assist you further in this situation by contacting us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Stopped working after 1 week
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will be returning this to the store as soon as I can. Worked really well for one week and then stopped. Won’t charge or turn on. I really liked this product but it has to work longer than a week.
No, I would not recommend this to a friendNot good at all
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has noise interference.. I have the Samsung watch nd using this nd tha watch was the worst noises on a call .. i stay with Samsung earbuds nd watch ..no problems at all
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Yazz,
I appreciate the time you have taken to leave a quick review of the wireless in-ear headphones. I am sorry to read that you are having some difficulties with the audio while in a call. Kindly contact us to be able to check further options and troubleshooting steps.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
