Customer Ratings & Reviews
- Model:
- NS-CAHBTEBNC-B
- SKU:
- 6261720
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers highly value the sound quality, comfort, battery life, and affordability of the Wireless Noise Cancelling In-Ear Headphones. Many customers rave about the crystal-clear audio and long battery life, while others appreciate the comfortable fit and reasonable price point. However, some users have concerns about connectivity issues, fit, design, and pairing difficulties.
This summary was generated by AI based on customer reviews.
Would not recommend this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product seemed to be very cheaply made. Did not cancel out side noise as it indicated. When using the built in microphone callers could hear an echo and my voice sounded fair away.
No, I would not recommend this to a friendHALT!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this headset listen to music during workouts and the limited amount of phone calls I get. The sound quality is horrible. I will return the headset at first availability.
No, I would not recommend this to a friendInsignia bluetooth headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase 1 of these and the battery failed didn't hold the charge returned for a replacement and after a year quit working wouldn't buy again
No, I would not recommend this to a friendEarlobes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They don't hold a good charge and could still hear noise when I was on a call. I work on a forklift and no matter who called me the noise would be too loud.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
I truly understand how this situation might present some inconvenience while using your Headphones. I would really love to provide you with alternatives for your product, this is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you.
Cesar G. - Insignia Support
Not happy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like these earphones but I could not get them to stay in my ears. I liked them because they were retractable. But had to take them back.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry to read that this headphones were not what you expected, however, I would like to thank you for your feedback so we can check how can we improve our model. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
Distorted/bulky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While talking on headphones I couldn't understand the person on other end and they couldn't understand me this happened after only two weeks not too comfortable
No, I would not recommend this to a friend3 Weeks!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Within 3 weeks my right side bud has no sound and the headphones turn off when they want to! And I can't return them.... I'm mad.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We know that you expected these headphones to last longer as do we, and so, I would like to suggest that you contact us on the link below so that we can check for available options for you.
Viridiana E.
Insignia Support. https://www.insigniaproducts.com/contact-us
Don’t waste your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected....ear buds hurt my ears even after I put the smallest ones. They sound hollow.... just very disappointed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I certainly apologize about the situation with your Wireless Headphones. The unit is designed to work properly and comfortably. However, I understand your situation and I want you to know that you can take advantage of the 15 day return period that Best Buy grants you for this product directly at the Customer Service counter at your nearest store with your receipt in hand.
Cesar G. - Insignia Support
They are awful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I rate this product a zero it has given me issues and no one can hear me on them if it wasn’t for the Covid-19 they would be returned
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Queen.
I apologize about your experience with your Wireless Headphones. I want you to know that this could be caused by several reasons and I would like to provide you with the correct troubleshooting steps to find out the source. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you with it.
Cesar G. - Insignia Support
First timer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to charge charge didn’t last that longTried to take back to the store to get some new ones but still we’re not likable
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Wireless Noise Cancelling Headphones! We understand how disheartening is when a product's battery does not last long. We would love to assist you further in this situation, so please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Insignia Noise Cancellong Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality wasn't good. Noise Cancelling wasn't good either. The right side of the ear piece went out rather quickly. I returned it to the store.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello
I am sorry to read that our Noise Cancelling Headphones did not fully satisfy your needs and stopped working so quickly. I completely understand your disappointment, We appreciate your feedback as your comments are taken in mind to better our products in the future.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Terrible quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Callers couldn't hear me during conversation, kept disconnecting from my phone. Just a terrible set of headphones.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Paladin.
I apologize about your experience with your Wireless Headphones. I want you to know that this could be caused by several reasons and I would like to provide you with the correct troubleshooting steps to find out the source. Please reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you with it.
Cesar G. - Insignia Support
Horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clunky, noise cancellation haha!, and sound quality is not that well either. They lasted 2 months before they lost it’s ghost.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I am sorry that the headphones did not lasted as much as expected. Please know that you can contact us so we can help you with this matter. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
It’s to low it’s not worth it
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound not enough battery life it’s the second one I purchase to c if it was the headset. But it’s not poor quality sound
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time to leave your review. I am sorry to read that this did no meet up to your expectations. Your feedback is greatly appreciated so we can improve our products. Please feel free to contact us if you need further assistance.
- Janine G. | Insignia Support | https://www.insigniaproducts.com/contact-us
- Pros mentioned:Battery life, Comfort, Sound quality
Works well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Surprising value for this headset, with a few similar products to choose from. comfortable to use and wear, easy to setup, qualiity sound. I use with my HTC 11 Android with no difficulty at all. Would like to have a button to answer / hang up calls that would give it 5 stars, but no issues otherwise so far. Battery lasts a very long time. I like this product.
I would recommend this to a friend I have purchased 4 of them within weeks they all
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is garbage I have purchased 4 of them and all of them have stop working I will be bring the last one back on Sunday
No, I would not recommend this to a friendLess than a week
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked wonderful for a week. Actually less than that. A lot of my callers were not able to hear me after the 5th day.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, thank you for taking time out of your day to leave a review. I know it is disheartening to not have a product meet your needs and expectations. If you still have this particular item, please feel free to contact us so that we may explore the best resolution for you.
Jay - Insignia Support https://www.insigniaproducts.com/contact-us
Not that well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality was not as good as expected bought extendable warranty, good thing broke within 6 months
No, I would not recommend this to a friendTerrible communication, or lack there of
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This set, didn't say when a call ended. Lost sound in right bud after 1 week. Static on Highway Normal route, Dropping calls
No, I would not recommend this to a friendTurn on and off
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for a bit over a year and it started to act poorly by turning on and off.
No, I would not recommend this to a friend
