Customer Ratings & Reviews
- Model:
- NS-CAHBTEBNC-B
- SKU:
- 6261720
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers highly value the sound quality, comfort, battery life, and affordability of the Wireless Noise Cancelling In-Ear Headphones. Many customers rave about the crystal-clear audio and long battery life, while others appreciate the comfortable fit and reasonable price point. However, some users have concerns about connectivity issues, fit, design, and pairing difficulties.
This summary was generated by AI based on customer reviews.
Not very good
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like them once they run dead they wouldn’t charge and had to take them back.
No, I would not recommend this to a friendPoor sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the headphones now for over a month and I am thinking about exchanging it for something else.
No, I would not recommend this to a friendconcept great just would not work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Insignia - wireless noise cancelling in - ear headphones were returned they did not work!
No, I would not recommend this to a friendTerrible just horrible head head set
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not tell any one to buy these!!! They weren’t worth a thing if I must say so my self.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Keasa.
I would like to express my concern about your experience with these Wireless Headphones. We deeply care about the performance of our products and I would like to further review your situation. This is why I kindly ask you to reach us at https://www.insigniaproducts.com/contact-us
Cesar G. - Insignia Support
terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it does not automatically pair with phone you must pair each time and has a seperte button to make it pair i hate i
No, I would not recommend this to a friendAwful
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crappy don’t work and hated them. They broke within a month.
No, I would not recommend this to a friendWorked great til 45 Days stopped charging
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of my money since after return date worked great then stopped charging not even 2months
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Wireless Noise Cancelling In-Ear Headphones. We understand how frustrating is when a product stops working. Please allow us to assist you further by contacting us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Not so great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a couple days of usage's, it started losing sounds on my left side of the ear.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We realize that with a product, the last thing you expect is to have issues with it. This is why, I would like to ask you to contact us on the link below, and we will gladly assist you with your headphones.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Returned - repeatedly powered off during calls
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned - repeatedly powered off during calls. Also, did not like the controls layout
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Steve,
Thank you so much for providing us with your honest feedback, I understand that buying headphones that power off during calls can be very frustrating. If you buy another one of our products and you get the same issue or a similar issue please contact us as soon as possible so we can see what other options we have for you.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Device is ok but short battery life does not cancel All noice and can be choppy
No, I would not recommend this to a friendVolume is low
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality and talk time is poor. Possibly no compatible with IPhone. Thank You
No, I would not recommend this to a friendCheap
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item to replace my broken LG headphone. Don't waste your money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Stephen,
I am certainly sorry that we could not meet your expectations with our product. We are here for you, please follow the link at the end and rest assured we are going to do our best to assist you. Thank you for taking the time to review our headphones.
Alfredo L - Insignia Support
https://www.insigniaproducts.com/contact-us
save your money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.headphones died after only six months and mainly used for gym work outs!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Gustavo,
We are sorry to read about this issue you had with your headphones. We really want to help you with this issue so please contact us and we will be more than glad to assist you with this issue you had with your headphones.
https://www.insigniaproducts.com/contact-us
Marcos O. - | Insignia Support |
battery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the headset shuts off when the battery reaches 50% which makes it very inconvenient.
No, I would not recommend this to a friendEarphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not last long. It only worked for a few months.
No, I would not recommend this to a friendHorrible
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible everything..... they haven’t lasted six months do not buy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Wendy,
Thank you for letting us know help is required, we know how important this is to you. Please follow the link below so one of our agents can gladly help you to check what could the problem be and what can be done so you can keep enjoying your headphones. We are here for you.
Eduardo L - Insignia Support
https://www.insigniaproducts.com/contact-us
Difficult to set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to work, set up and to use. This item is a poor choice for me.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
We apologize to know that this unit has not satisfy you. We will like to help you get this working easily as you are expecting. Thank you for your comments, we appreciate every comment.
Please contact us, we will be more than happy to assist you.
- Arin A.
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
It stopped working.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 20 days this stopped working and it's only has 14 days to return it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Pablo,
I know disappointing it is when a newly purchased item stop working so quickly. Best Buy does provide a 15 day Return Period, however I will like to suggest to get in touch with us at: 877-467-4289 so that we can assist you with any warranty needs you may have and help you find an accurate solution.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Not as good as expected
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product did not last long. Quality can be improved.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Jax, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
I plan on returning unused
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.found cheaper price so returning the item. never used
I would recommend this to a friend
