Customer Ratings & Reviews
- Model:
- NS-CAHBTEBNC-B
- SKU:
- 6261720
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers highly value the sound quality, comfort, battery life, and affordability of the Wireless Noise Cancelling In-Ear Headphones. Many customers rave about the crystal-clear audio and long battery life, while others appreciate the comfortable fit and reasonable price point. However, some users have concerns about connectivity issues, fit, design, and pairing difficulties.
This summary was generated by AI based on customer reviews.
Not so good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was never able to Pair them with my device. Not good at all
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for writing a review for our wireless headphones. I apologize for the inconvenience experienced with our product, but please please give us a chance to try to correct this situation for you. In the link below you will be able to find information to get in contact with our service team, they will do their best to help you out.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lousy sound. Ear buds uncomfortable. They sucked.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We understand that the performance of these headphones is not what you expected and so, please know that you are more than welcome to contact us on the link below, and we will gladly assist you.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
not good at all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.lasted 2 months the got a buzzing would not turn off
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time out of your busy schedule to leave a review of the in-ear cancelling headphones. I do apologize for the inconvenience that this has caused. Please contact us to check further options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With one week of used got broken. It was replaced by other one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kiha27,
We really do appreciate your preference on these headphones, also it does come a shocker to me that the headphones aren't charging as they should be. The headphones need to be repaired as soon as possible, so please contact Insignia at 877-467-4289 so that we can guide you on how to get the proper resolution.
Cumbersome. Earbuds don't fit. Poor design.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cumbersome. Earbuds don't fit. Poor design. Not recommended.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Fred.
I know how disheartening it is when things don't go as planned. Just make sure you tried all the included earbud tips to see which ones fir the best for you. By leaving us reviews like this you bring to our attention what is important to you and even when we cannot guarantee that they will fit everybody we are always looking for improvement on our design. We are always here to help you and thanks for your comments and feedback.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are not worth the money garbage sound talking and listening
No, I would not recommend this to a friendHad to return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after just a few weeks. Switched to JBL.
No, I would not recommend this to a friendNot a good fit for iPhone Users
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't get device to remain paired with my iPhone 8
No, I would not recommend this to a friend- Pros mentioned:Comfort, Sound quality
No Play/Pause button
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am returning this headset after owning it for just one day. I purchased this product for the noise cancelling feature so I could use it at work. Unfortunately, there is no play/pause button to remotely control the apps on my phone. I called and confirmed with a representative of Insignia who said this headset was designed for making phone calls. The play/pause is important as I am not actively using my phone while working. Lesson learned is to read the box carefully. For my limited use, the headset was comfortable as a neckband style and the flexible sections are nice when laying down. The controls are in a convenient location and there is a separate noise cancelling power button that activates a monitor/mute button. I did not have much opportunity to test the Noise cancelling feature.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Best budget friendly noise cancelling headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoyed using these headphones during my overseas flights, as they were light, had good quality audio, and had active noise cancelling. The only thing I did not like was that you would have to push the earpieces quite a bit into your ears to effectively cancel jet noise. Other than this, they're a great pair of low priced earphones!
I would recommend this to a friend - Pros mentioned:Sound quality
Good sound and noise cancelling, but not v durable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound and noise cancelling. Not very durable Pulling earbuds out frequently caused the connections to go bad. Returned first set after about months. The second last about 2 years. Uncomfortable acter a couple of hours, especially in high temperatures and humidity.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Good Earbuds for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones have decent sound, and fits in the ear well. My only problem with them, is that they randomly shut off (even when charged and within range of phone). If they didn't do this I would have given it five stars.
I would recommend this to a friend - Pros mentioned:Sound quality
Insignia™ - Wireless Noise Cancelling In-Ear Headp
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved these wireless retractable noise cancelling in the ear headphones. Wore them out. Wish I could find them now.
I would recommend this to a friend This amazing blutooth headphon
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want to appreciate the company about this product because i swear i bought this product in 2014 and since then i have been using and it's amazing and if you don't believe me i can provide you the device serial number and the factory can checkout
I would recommend this to a friend- Pros mentioned:Sound quality
Great headphones !Good alternativ to the LG Tones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good alternativ to the LG Tones. Unlike the LG's, these are eligible for Geek Sqaud Protection.
I would recommend this to a friend - Pros mentioned:Sound quality
Do not buy this headset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like these when they work. But I'm no on my sixth or seventh replacement set. I've had it for 3 weeks, and it's going on or off, spewing static when it's off, and I'm going to have to replace it again. The only good news about it is that since it is a Best Buy brand product, they honor the warranty for a year That keeps me loyal to Best Buy, but I've been trying to find a set that will stay working for longer than 3 weeks. I keep getting them because they could be my favorite ever if they would actually keep working for a few months.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Bill.
We apologize for the inconveniences this could might have caused to you and certainly thank you for the positive comments on the headset itself. We are happy to read that our crew on floor keeps you covered and that they are able to honor our warranty without issue.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
No noise cancellation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got his expecting a mid-priced noise cancelling headphone. Sorry, that's not what it is. There is no noise cancellation. There's a switch to turn NC on and off, and it makes no difference at all, with any kind of sound, even the kinds of background droning that NC is supposed to be good at. On or off, there's no difference. Get a cheaper headphone that doesn't claim NC, or one where the NC actually functions.
No, I would not recommend this to a friendShort life span!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will never buy these headphones again. I bought one pair and they lasted me a little less than a year. Thank God I had a warranty because I returned it and got the same ones not even two months ago. After not even two months they stopped working once again! The ONLY reason I got this brand is because you guys stopped selling the LG's which were my favorite. I am sooo disappointed. I am an avid runner so I need these to last me at least a year if anything. I will be returning these immediately once again.
No, I would not recommend this to a friendJunk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Biggest waste of money ever. The range on these things is so bad, that I could have my phone to which I was listening to music on, on top of my desk right in front of me, turn around in my desk chair and the bluetooth would go in and out.....not 2 feet away from my phone.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Brian,
I am sorry to read that you are experiencing this issue with our Wireless Headphones. This does not seem like normal behavior so I would like to suggest to get in touch with us at the contact link below so we can help you find an accurate solution.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Looks and feels like toy. Sounds poor as well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is just nowhere near as good as LG neckbands, Anker Soundlife, or even 20$ Soundpeats neckbend. It might pass as 10$ item from Marshals or similar, but 80$ original price is just a joke.
No, I would not recommend this to a friend
