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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1060 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers highly value the sound quality, comfort, battery life, and affordability of the Wireless Noise Cancelling In-Ear Headphones. Many customers rave about the crystal-clear audio and long battery life, while others appreciate the comfortable fit and reasonable price point. However, some users have concerns about connectivity issues, fit, design, and pairing difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,060 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    My husband loves these.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we got these for my husband. He loves them. They were easy to pair, are easy to use, and he really likes the sound and they're quite comfortable for him.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Amazing! It is a pleasure to read how much your husband liked these headphones, I am happy to read he finds them easy to use and comfortable, I hope you enjoy them for a long time!

      Do not hesitate to contact us if you ever need any help with your product, remember that we are here for you.

      Eduardo L - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Disappointing Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are fair. Gets 2 stars for the sound quality for music which is good. For some reason the sound quality from the phone sounds fuzzy. As for noise canceling it doesn't seem to work with the noise canceling slide switch turned on. I tried it both ways and did not her any difference in the ambient noise around me. There is also a "monitor" button on the headset that effectively turns off the sound in the buds. If this is the feature then great but it would be nice if I did not have to search online to find out what it does. It is not mentioned on their site or in the documentation. I don't think the 8 hours of listening is quite accurate. To me seems a lot less. Recently used them on a 4 hour flight with the noise canceling turned on and they died about 3 hours into the flight. In short I really would not recommend them.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! I am sorry to read that these headphones did not worked as expected. If you have any question regarding your headphones, please know that you can contact us any day of the week and we will gladly help you. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    great value lasts 12 hours

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product great sound noise canceling is not great but it is not what i purchased it for. lasts all day listening to music price outstanding!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery doesn't seem to hold up quite as well as described. Sound quality is good, obviously not Bose quality, but good to listen to music. Haven't used it for calls yet. The noise cancelling is pretty good. Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Headphones at an affordable price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are great I have done had them for a while can't remember when I purchased them but they have lasted me a while around 6 months or longer for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    It is a good unit for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit has been a solid performer so far. The sound quality is good and so is the noise filtering. I just wish it announced the name of persons calling or read out the phone number, so I did not have to pick up the phone. Overall it is a good unit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Upgrade on the originals

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These new headphones were gotten because I had a replacement plan for the another set of Insignia wireless headphones. I was going to get the same one I had because they worked great but the only ones that were available that day were these. The noise cancelling feature has been great...since most of us are working from home currently these headphones work perfectly for all of the conference calls that now are being taken by cell phone and allow for me to work. I like the upgraded features and of course I love the retractable ear pieces.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome sound quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp and clear listening. This is my second pair. After wearing them for a while, you don't even notice them around your neck.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    A decent buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the inear headphones.two problem when you cut it off.you have to reconnect with your cellphone everytime.and the charge only last for eight hours,weather you use it a lot or a little.other than that they are great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good but not for my use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset was everything I wanted, including behind the neck, noise control, wireless and clear sound. However, I returned the device because the on and off button does not turn the device off. It remains on even when disconnected from your phone. The representative said it was probably defected, so I attempted to exchange the device but they were sold out at the store and online. I purchased another from a different provider and I had the same issue. So it is apparently the brand. I purchased another brand for my husband 2 years ago and it still works perfect, but they no longer sell them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice earphone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unique design sets this bluetooth part from other earphones as you can easily cover it will your polo/shirt collar without being noticed.. sound quality is good with noise cancellation.. good in its range

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Awesome head set

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head set this one is holding up better than friends lgs and lasts longer. Battery lasts a lot longer than said. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I would purchase these headphones again.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very convenient to use. The sound is good. The bluetooth reaches about 20 feet. I often use them with my phone in my pocket or on my desk, or with my laptop. I would purchase them again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Insignia headset

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earbuds. Sound is clear. Perfect for noise cancellation. One complaint, the soft ear piece falls off frequently. I now have lost one ear piece and can’t find a replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Ear piece

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Last for awhile battery wise. Light weight and not bothersome like some around your neck

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Easy to use and to hear when driving

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed these headphones. They work well in traffic - the noise cancelling works well when traveling. They are comfortable in my ears,

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product work as advertised except for battery life. With the noise reduction on the battery does go out sooner. Remember to turn off the noise reduction button when putting away the headphones or it will drain your battery.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      I really appreciate you sharing your review with us. It is most important for us that you have the best experience when purchasing our products and your opinion is absolutely necessary for that. We thank you for the feedback as it help us to improve our item in the future.

      Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Battery life, Bluetooth

    Rated 5 out of 5 stars

    Great value and quality!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and quality. Love the retractable earbuds. I use it for a long period without charging it daily.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not a bad product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt think it would be as good, but it is. Good quality sound for music and calling is good quality also. On the receiving end (bought for my wife) i hear my share of background noise but its not too distracting.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great headphones. Love the blue-tooth capability.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about these headphones ... lightweigtht, hands-free, sound quality is great, retractable, microphone works great, color. Everything!

    I would recommend this to a friend
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