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Customer Ratings & Reviews

Model:
NS-CAHBT02-BL
SKU:
5150801
Your price for this item is $17.49
Clearance
The comparable value price is $49.99

Customer reviews

Rating 4.3 out of 5 stars with 1391 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, battery life, Bluetooth connectivity, lightweight design, and price of these wireless on-ear headphones. Many appreciate the long range and sufficient volume. However, customers are negative about the fit, noting that it may not suit everyone, and some find the bass lacking or insufficient.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,391 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have some trouble with cutting out, even when just a few feet from the source. Sound is good, especially for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is good from these headphones, however, they are uncomfortable at the back of the ears.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    insignia earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not good quality at all don't fit and no adjustment poor all together would not buy I actually gave them away

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new wireless insignia headphones. They were so simple to set up with my phone, and I don't have an iphone.....I have a nokia lumia and my phone recognized the earphones immediately. So easy. I also use them with my ipad and they just work great!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Good, but breaks easy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable pair of head phones. They just aren't durable

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Try them on first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these online and they're not comfortable to wear. Wish I could have tried them on before buying. Sound is ok.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for listening

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good for listening but when calling the microphone picks up everything and whoever your calling can only hear 1/2 to 2/3 of what your saying. It's only ok for phone calls in a closed quiet room. Outside in even a tiny breeze it is poor audio for a phone call recipient.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for reviewing this headphones, I am sorry to read that they quit working so fast, please remember that these headphones have a full year of manufacturers warranty to have this checked by your local Geek Squad. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Unsatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in the store so i did not read reviews prior to purchasing theses but they are not adjustable so I returned them

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not successful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy enough, but pairing with the transmitter was difficult and I ended up returning it for something different.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these head phones on an impulse. They are tolerable for the price. We were traveling and I know I will loose them.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello. Thanks for taking the time to post this review on these headphones, we really appreciate your comments. Louie L. Insignia Product Support. BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    No user friendly

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK to use, found it to be a bit uncomfortable to wear.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't like much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the product as sound was not limited to earphone but could be heard by others around.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Didn't fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't fit and broke quickly. Sound quality was poor

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband said using this product with his iPhone ND hasn't had any complaints about these headphones....

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Average sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average sound but not comfortable on the ears. Battery doesn't last long either

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    stay away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    while this looked good when I first picked it up and started using, this died within a few days and did not get revived despite several online forums and threads dedicated to this topic. I'd rather you not make the mistake I made and stay away. I bought a Plantronics headset from Costco for my workouts and have been happier since.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My first Bluetooth headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset works great for listening to music and XM radio, however the headset is lousy for having cell phone conversations. The sound is muffled or the other person can't hear me and I am straining to hear them talk. I get a call and click off the headset in favor of using the phone's speaker so that I can hear. Very disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worked for what I wanted it. Simple to use, lightweight.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to fill this review, I'm happy to hear that they work just fine with you, you can always get in touch with us at https://www.insigniaproducts.com/contact-us in case you need any assistance! Regards, Shane B. Insignia products. BBY-ExBrand_Insignia

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great sound, but stopped working after 45 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 45 days ago, great sound, comfortable fit. I would give it 4 stars, but I can no longer use them because I cannot reset them and they are frozen. I tried plugging into computer, charging, and used the reset routine, but no luck. On way back to Best Buy with them now.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to sync with phone or iPod. I like the behind the head band so I can wear with a ballcap

    I would recommend this to a friend