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Customer Ratings & Reviews

Model:
NS-CAHBT02-BL
SKU:
5150801
Your price for this item is $17.49
Clearance
The comparable value price is $49.99

Customer reviews

Rating 4.3 out of 5 stars with 1391 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, battery life, Bluetooth connectivity, lightweight design, and price of these wireless on-ear headphones. Many appreciate the long range and sufficient volume. However, customers are negative about the fit, noting that it may not suit everyone, and some find the bass lacking or insufficient.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,391 reviews
  • Rated 4 out of 5 stars

    Basic and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing fancy, but does the job just right. Easy set-up and just right to listen to my media.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable and excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These look good and don't interfere with my long hair. They work even when I'm away from my phone and they are crisp sounding with clear audio. I love these and will purchase for kids too!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not connect to my tablet only my cellphone, a waste of my money

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sound great, light weight but a little uncomfortab

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great fit fine but are a little uncomfortable

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to review this headset, I'm happy to hear that they work as expected for you, please remember that this set comes with a limited 1 year warranty, so keep your receipt! Regards, Shane B. Insignia products. BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Started out great went bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was great when i first got it then one side went out

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very unconfortable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is too hard and un confortable. Verter if you Buy another one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones stink!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 4 days using the headphones, a static crackling noise that would come and go started. After 7 days the noise was constantly there. Swapped out for the same item, but within 4 days, the same problem came back. Returned these and purchased something else. Don't waste your money on this piece of junk.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Quality not the best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable headphones but the quality of sound not the best

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Barely lasted 1 month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life supposed to be 10hrs with 1 year warranty. The very 2nd time I charged it, the light stayed on- fuchsia pink, would not play or power off. I called Insignia, couldn’t reset or troubleshoot either & said to return to Best Buy. Not sure if 1 bad apple or just bad all around

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't sync very well. My granddaughter had a difficult time using these.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there! Thank you for submitting this review and bringing this to our attention. To better assist you with your headphones, please get in touch with us here: https://www.insigniaproducts.com/support. Best, Fernanda B. Insignia Products. BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    goes great with ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this product. help to listen to my books on tape in public places.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    gym use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are comfortable for up to an hour then start hurting ears some

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought as a replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has these to use while working out. I bought them after my Motorola headset died. I must admit that work great when on a call or listening to music.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They broke right away they were decent first day eh

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Needs more thought to comfort.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but very uncomfortable. Neck band should softer or padded and more flexible. Very dtiff and hard strap. Seems to be one size which would be for a kid not an adult.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable to wear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt uncomfortable to have around my neck. I returned it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't connect to my phone after few uses. Wud return it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Earphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bluetooth earphone has taken hands free to a new level....

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered NEW HEADSET. Received disgusting used headset with hair stuck to it and covered in scratches. I ordered a NEW, item though BB does offer refurbished headsets. If this is their example of refurbished, I would report them to the Board of Health. UTTERLY DISGUSTING.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headphone after reading the reviews. I am more than pleased with it. I use it at work. I will probably buy another pair for home!

    I would recommend this to a friend