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Customer Ratings & Reviews

Model:
NS-CAHBT02-BL
SKU:
5150801
Your price for this item is $17.49
Clearance
The comparable value price is $49.99

Customer reviews

Rating 4.3 out of 5 stars with 1391 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, battery life, Bluetooth connectivity, lightweight design, and price of these wireless on-ear headphones. Many appreciate the long range and sufficient volume. However, customers are negative about the fit, noting that it may not suit everyone, and some find the bass lacking or insufficient.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,391 reviews
  • Rated 4 out of 5 stars

    Not quite as good as my old Motorola headset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product is convenient and easy to use. I like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid product, good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work well and do not fall off w/workout

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are comfortable and sound great. Easy to connect to Bluetooth and stay connected each use. Battery life is good, too!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this style of headphones for years. They are the only non earbud wireless one I have found that still allow you to hear outside noise. The only drawback is they only last about 6 months due to the fact the internal components are poorly made.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for reviewing this headphones, I am sorry to read that they quit working so fast, please remember that these headphones have a full year of manufacturers warranty to have this checked by your local Geek Squad. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    A little cheap

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping the neck piece would be a little software but it is rigid. I don’t like the feel of in ear buds so tried these as a replacement. The idea is good but comfort and adjustability is lacking.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this headset is horrible. Sound is muffled and tin-y. no one can hear you. Don't understand how this item cost what it does. Returned to store and purchased a different brand

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Perfect for when i go out and have to do multiple things. Great for school also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work great, can punch your ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these at work all of the time, foam ones rip in the sides but I didn't need those.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too small to fit on an adult head

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The package was not marked as being for children. Had it been I would have chosen something else. I am unable to test the device accurately. It may work fine, for a child.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Descent headphones for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these so I could wear while watching tv and riding a stationary bike without blasting the volume on tv. Has a slight crackling when paired with my tv. Works great with my phone though.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to review this set, I'm so happy to hear that they have been working just fine for you, also, remember that our sets come with a warranty for one year, so please keep your receipt! Sincerely, Shane B. Insignia products. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Complete waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset won't charge.... at first charge....wouldn't connect to bluetooth.... now won''t charge or recieve signal even tho' manually conected. complete dud!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head phones didn’t last long they broke within the first 30 days

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely useless - stay away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing stopped working within 2 weeks after purchasing. The returns process was the only thing pleasant about it. Stay away - not worth your time and money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to take them back. Would only get sound on one side. Tried another pair at the store, and they didn't work either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always excellent deal from Best Buy and excellent product too.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not very good. Sound quality is lacking.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for your review of this Wireless On-Ear Headphones. If you are dissatisfied by the product, remember that you have a 15 day return period at the store. Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Just ok design, so-so sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones had great reviews and I wanted to love them but, in the end, the sound wasn't that great and they weren't very comfortable after prolonged use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Just as described! I will recommend to my friends!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to replace these headphones once already.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase, fits my life style, convenience

    I would recommend this to a friend