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Customer Ratings & Reviews

Model:
NS-CAHBT02-BL
SKU:
5150801
Your price for this item is $17.49
Clearance
The comparable value price is $49.99

Customer reviews

Rating 4.3 out of 5 stars with 1391 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, battery life, Bluetooth connectivity, lightweight design, and price of these wireless on-ear headphones. Many appreciate the long range and sufficient volume. However, customers are negative about the fit, noting that it may not suit everyone, and some find the bass lacking or insufficient.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,391 reviews
  • Rated 1 out of 5 stars

    Garbage, Don’t Buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are complete garbage & already stopped working (won’t connect to Bluetooth) after only a month of use!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Carrar.

      I understand the feeling when things don't go as planned. Allow me to remind you that all our products have a 1-year (365 days) of manufacturer's warranty. Please, give us a call at 877-467-4289 for further orientation on how to apply it.

      Charles V. - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    No very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The behind the head design did not sutt my personal use as I found the band annoying. The sound left something to be desired.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They already broke. They don't stay charged and so when I work out they die Everytime.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you for your feedback on this Wireless On-Ear Headphones. Please contact us so we can fulfill the warranty right away: https://www.insigniaproducts.com/contact-us. Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery life not more than one hour, take too much time to charge , sound quality poor

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stop working 3 months after getting them, and couldn’t get another one because it was discontinued

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not A Good Buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very flimsy. Not made well. Poor sound quality. Broke shortly after receiving.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't stay charged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They say 10 hours on a charge, but turn off after about half an hour. Then after trying to reset them, they won't pair.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you for taking the time to write a review about this headphones. For more help with your concern about the battery, please contact us here: https://www.insigniaproducts.com/support. Best, Fernanda B. Insignia Support. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphone are a nice design but after a few uses one speaker no longer works

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible headphones! Total waste of money. Sounds awful & very uncomfortable!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Regular sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price is ok But the sound is no good and us to small

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for reviewing this headset and for providing us with your feedback, we are always looking forward to improve products and services, I will forward this information to our engineers team so they can have this checked for future products and improvements. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Not loud enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the idea of the wireless headphones. Just dosnt get loud enough for what I need them for

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Please manufacture these again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been discontinued. Have been using them since the Rocketfish brand. One of the best fitting bluetooth headphones I have used. Like a lot of people here I do not like earbuds. These allowed a good fit, comfortable, long battery and overall good quality. Please reconsider making them. Another idea is to add a hinge or folding mechanism on the wrap around band so they can be easily folded and put into a pocket. (Hinged like sunglasses). The market needs a simple wrap around style bluetooth headphone to compete with the overhead and earbud styles.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    great at first

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after a year they no longer work at all what a rip off.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set of head phone fit well good very easy to operate and sink with my phone

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for reviewing this headphones, I'm glad to hear that they were easy to pair with your phone, please keep in mind that we offer free support at https://www.insigniaproducts.com/contact-us in case you need any assistance! Kind regards, Shane B. Insignia products. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to use this when walking my dog but they are very uncomfortable.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! I'm really sorry for this inconvenience, please remember that you have a 15 day return and exchange period at the store so that you can either exchange the headphones or get a refund. Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Terrible audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is terrible, no highs at all, would not buy again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return right away because the headphones stopped working.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, thank you for sharing your comments on these headphones. It's good to hear that you took advantage of the 15 day return period at the store. Sincerely, Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good sound, fit sometimes pinches

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint with these is that when packed in a bag, the earphone parts themselves bend inward and then stay that way. This results in uncomfortable pinching of my lower ears for some time after putting the headset on. However, they sound great, good volume, decent bass, on calls people can hear me just fine. Very good battery life. Much better than the price point would indicate.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Great but fragile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed the fit and quality of sound but after only 1 month they wouldn't charge anymore and we're useless

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for letting us know about this situation, I am sorry to read that these are not working anymore, please remember that this device includes 1 year of manufacturers warranty to have it checked by your local Geek Squad. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Ok for child

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality wasn't bad but they headset was definitely made for a child

    No, I would not recommend this to a friend