Customer Ratings & Reviews
- Model:
- NS-CAHBT02-BL
- SKU:
- 5150801
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the sound quality, comfort, battery life, Bluetooth connectivity, lightweight design, and price of these wireless on-ear headphones. Many appreciate the long range and sufficient volume. However, customers are negative about the fit, noting that it may not suit everyone, and some find the bass lacking or insufficient.
This summary was generated by AI based on customer reviews.
Nice when it works
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphone were nice when they work. Sometimes they didn't turn on even when they were charged overnight. Now I can not pair these headphones with the new phone I got. I tried my wife's phone and can't pair it with that either.
No, I would not recommend this to a friendMultiple Failures
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I originally purchased this product over 1 year ago. After working for a few months, the headphones failed to turn on after being removed from the charger. I replaced the original set with the warranty. The second set recently failed in the exact same manner. I like everything else about the headphones except that they continue to fail. Insignia products are usually quality. I hope this problem will be researched and resolved.
No, I would not recommend this to a friendGood while it lasted
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mild uncomfortable, lasted for a few months and then died. Nothing in the manual or many websites was helpful. When attempting to charge it is displayed a purple blue light (not red or blue as it used to display...). Now it rests where all this kind of products should, the garbage... Never again.... I have had a couple of wired Sony headphones since before Bluetooth, and I'm now back to them; old but trusty, kinda like myself....
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Greetings! Thank you for posting this honest review of the Wireless On-Ear Headphones. Please remember that one of the advantages of Insignia Products is the one year warranty that covers your device. Louie L. Insignia Products.
- Cons mentioned:Fit
Too small, sound drops out
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are too small and you can't adjust them. Additionally, the sound drops out in them.
No, I would not recommend this to a friend best bluetooth headsets
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the way these fit and I never lose a signal. Very nice!
I would recommend this to a friendThought it was a great buy... very disappointed.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I saw mixed reviews of good and bad. Unfortunately, I'm one of those "bad" scenarios. They didn't last 1 week! The headphones didn't have a long battery life (like a Bose) so you had to charge them fairly often if you use them more than an hour/day. For whatever reason, they wouldn't charge and had this faint purple color on the headset.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you for your feedback on these Wireless On-Ear headphones. Please contact us so we can fulfill the warranty right away: https://www.insigniaproducts.com/contact-us. Louie L. Insignia Products.
Definitely Inferior
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Obviously all the positive reviews here never heard the Rocketfish RF-MAB2 predecessor headphones. The sound quality of these come nowhere close to the Rocketfish ones. My advice to the Insignia enginerres is to go back to the Rocketfish plans and redo the sound components to match the Rocketfish RF-MAB2s
No, I would not recommend this to a friendSpeakers are good; Mic is marginal; fit is awful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fit on these headphones is surprisingly poor. The behind-the-neck strap (salesman told me it went over the head, but it was obvious he was wrong; bought anyway) is painfully stiff and completely non-adjustable. I can't even bend it for comfort, as you would do with the bows on a pair of sunglasses. It probably would fit a small head, perhaps a child, but even then the comfort would be in question. The speakers work well. I made one phone call while in a quiet room, and was told there was a "buzz" to my voice. The button placement is unfortunate -- it is difficult to adjust the position without hitting buttons. What finally cinched it for me is that they cannot initiate a phone call (using Siri or equivalent) by pressing a button on the headset. Instead, you have to pull out your phone and do it there. Inconvenient! I have had some GREAT products from Insignia (esp. my 46" TV), but this one is just an unfortunate mistake and is being returned.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you very much for reviewing these headphones, I am sorry to read that this did not meet your expectations I will forward this information to our engineers team so they can have this checked for future references, also please make sure to take advantage of Best Buy's 15 day return period. Omar S. - Insignia Products Support.
Worthless
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The buttons starting sticking after two weeks. Sound quality is poor. My 4 year old Motorola is much better.
No, I would not recommend this to a friendBluetooth connection not good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes but sitting at my computer and trying to listen to music is frustrating with the sound coming in and out
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you for your review of these Wireless On-Ear Headphones. If you are dissatisfied by the product, remember that you have a 15 day return period at the store, make sure to bring your receipt! Louie L. Insignia Products.
Dead after 3 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received this as a christmas present and today it decided to die and will not charge or anything.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .HI! Thank you for taking the time to write a review about this headset. Remember that if the item stopped working, you can take advantage of the One-year warranty on this headset. Best, Fernanda B. Insignia Support.