Customers are impressed with the sound quality, comfort, price, and battery life of the wireless over-the-ear headphones. They appreciate that the headphones are comfortable to wear, even for extended periods, and that they provide a long battery life. Customers also find that the headphones offer good value for the price, especially when purchased on sale.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 3,224 reviews
Pros mentioned:
Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Excellent Value
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My trusty, wired headphones finally gave up the ghost and left me without headphones. So I decided to look into wireless sets, and getting snagged was part of why they broke. The reviews for these were good and so was the price, so it was an easy choice to pick up. I am very pleased with them!
Sound quality is much better than I had expected for the cost and are an improvement over the corded model they replaced. There is no noise cancelling, but I knew that going into this. They're comfortable to wear for long periods of time, as they fit over the ear. Bluetooth pairing is quick and connection remains good, even if i stray from the device across the house. I really like the large buttons on them as well - it makes it easy to change tracks/volume/pause without paying too much attention or having to remove my work gloves. I haven't had a battery life issue, as I rarely use them for more than a few hours at a time. The one place they struggle is with phone calls, as they pick up EVERY sound I make, which is annoying for the person on the other side of the phone. Doesn't bother me much but it is worth noting. Also the hinge looks like the weak-point on these, so if they break it will be here. They do fold up to get smaller, but not completely enough to be good at it.
Overall, I am very pleased. They were a great value, are comfortable, and perform very well for how I use headphones.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hi there!
Thank you so much for taking the timeout of your day to leave a detailed review on this. I am truly happy to read that you enjoyed these Headphones. They really are a great deal and I know they will serve you well. If you ever have questions or need assistance, feel free to reach out to my team at any time.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Max volume, music is loud with clear sound and no distortion across all genres of music. Large easy to use function buttons are thoroughly complete. 10hr battery life, 4x’s my ear buds. Immediate BT connection to my apple products with decent distant connection. Construction is durable and comfortable, not luxurious. Noise canceling is fair, subjective to each individual. Price: considering this product rivals many of the top brands and is ridiculously lower in price, this is one of the best deals I have ever purchased period!
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hi, Truck.
Thank you for sharing you review of this Wireless Headphones with us. Your opinion is paramount for us to keep striving to provide the best experience when purchasing our products. We are definitely proud of this and all our audio devices, as well as glad to read that you are enjoying them!
Cesar G. - Insignia Support
Pros mentioned:
Comfort, Price, Sound quality
Rated 5 out of 5 stars
Awesome
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love these headphones. They have a cord so if the battery dies then you can keep listening. I think it could have been more cushioned, the headbands are adjustable, it feels comfortable, it’s foldable & the sound is good so in my opinion it’s definitely worth the price. I’m planning on buying another pair for my mom.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hello, I really appreciate you sharing your review with us. It is most important for us that you have the best experience when purchasing our products and your opinion is absolutely necessary for that. Thank you for being such a loyal customer and hope that your mother enjoys using her headphones as well.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I LOVE IT!!! It's amazing and it's loud. I like it because I can ignore my friend at school when they yell at my face. They're really comfy, and simple to use.
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Rated 3 out of 5 stars
Broke easily
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The piece that extends broke easily. Lucky for me I had just purchased it a month prior and it was covered under warranty. Had to visit the store for a replacement at which time I was encouraged to purchase a new warranty. If it broke again they would not replace unless new warranty was purchased. On the other hand sound quality was great and it sits comfortably on the ear
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hi Tracy.
We are happy to read that the situation was rectified by our peers at geek Squad and they went above and beyond offering you an extended warranty on the replacement.
Charles V. - Insignia Support https://www.insigniaproducts.com/contact-us
Pros mentioned:
Bluetooth, Sound quality
Rated 4 out of 5 stars
Great set for wireless and wired option
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
we bought the unit for my sun for online school since the pandemic started the love it and the sound quality with option to use Bluetooth or wired for audio devices that doesn't not support Bluetooth they managed to use it it on their Xbox hand unit
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hello,
Thank you for providing us such a positive review about our headphones. It's great to know that it is working correctly and that is has been so useful for your son's online classes. Please feel free to get in contact with us at the link below for any help you may need in the future. We are here for you.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good sound very comfortable its design excellent price
I would recommend this to a friend
Rated 2 out of 5 stars
Flawed Design (Fair to Average, 2-3/5)
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Insignia Wireless Over-the-Ear Headphones (Black) headphones can be a great value, if they last. The sound is fairly average, and given the price point, that's not a bad thing.
I see these headphones regularly on sale, according to my receipts I paid full price for the first pair (04/14/2018, $39.99) and paid a sale price for the second pair (12/19/2018, $24.99). The second pair was purchased the day the first pair broke and has been used since.
As you can see in the images (collage since the review only except 5mb images), there are some concerning flaws in the design of the headphones. Both headphones broke under normal usage (at my desk) in almost the same way. The oldest pair broke higher up on the plastic arm that connects the earpiece to the head band, as you can see, it is thin plastic that is reinforced with a very small lip of metal. The second pair broke lower on the arm where the same thin plastic connects the earpiece to a pivoting knuckle.
I would not recommend these headphones until this design flaw is fixed. It's not clear as to why the second pair pasted longer under the same conditions, but a higher quality set would be a better choice.
I did not use these headphones for their Bluetooth capabilities and have no way to test this functionality now that they are not usable.
Thank you for reading my review, I hope this was helpful.
No, I would not recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great product worth purchasing.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent wireless headphones and affordable !!! It does as it states with canceling out noise while working out or running. I also use them when meditating outside.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hello,
Thank you for taking the time to share your review. Receiving this type of feedback helps us to know we are on the right track to provide you with only the best products. I hope you continue to use your headphones for a very long time.
This reviewer received promo considerations or sweepstakes entry for writing a review.
i bought them for zoom meetings on my computer. Sound and clarity is good.
I would recommend this to a friend
Brand response from InsigniaCustomerSupport
Posted .
Hi! Thank you for sharing your experience with these headphones. We hope that you continue enjoying them and please know that we are always here for you.
Viridiana E. Insignia Support. https://www.insigniaproducts.com/contact-us
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great Bluetooth headphones on a budget
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love these Bluetooth headphones... They pair easily, and sound amazing!
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Nice
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the sound of my headphones thank you BEST BUY
I would recommend this to a friend
Rated 5 out of 5 stars
I use them for running in the gym.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I use them for running at the gym. easy set up and ready to use even for this 50 year old man.
I would recommend this to a friend
Rated 2 out of 5 stars
GET THE PROTECTION PLAN
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cheap thing snapped in the 6 months I’ve had them. Saw it happened in a review when I bought them and thought it was a one time thong! No it’s the left ear side that snapped like in the other person’s review! If you need to get these get the protection plan! Will be going in tomorrow for a replacement or a return! Check your warranties to see if you need to keep the box for them BECAUSE YOU WILL USE THAT WARRANTY!!!!
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Total junk
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are by far the worst headphones I have ever bought. I have Bose, Phillips and some cheap ones from Amazon but I never felt this bad for any such headphones in my life. I bought two of these for my kids in 4th grade and thought they can use them in school when the schools starts but that will never happen because these are made up of cheap material and snapped at multiple places in about 2-4 months of usage. I had to find creative ways to fix them. If I would have paid $10 for them, I would have blamed myself and felt content with it but I spend $40 a piece which is way to much for this crap. If I had an option to give negative 5 stars then I would have done that.
Please don’t spoil your money on this crap and buy a branded good headphone. It will be pain in the neck when you buy an expensive pair but you do not have to go through the agony of regretting it again and again when you buy this junk.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Major design flaw, poor quality. They are unusable
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
As far as quality goes, I’d expect to pay $20 or less for these all plastic, flimsy head phones. But beyond that there is a critical Design flaw that makes them unusable.
Note that the head band curves in and up in the middle between the earphone extensions. This leaves two bumps that will dig into either side of your head. It hurts and makes it impossible to wear them for any amount of time. See my pic so you can see exactly what I’m talking about.
No, I would not recommend this to a friend
Pros mentioned:
Battery life, Comfort, Sound quality
Cons mentioned:
Volume
Rated 4 out of 5 stars
Good For the Money. Volume limited but great sound
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall I've been pleased. These are fairly light weight for what they are and have an overall good range of sound. The downside is you are limited in volume, for if you go too loud, you can hear the distortion in the rage of the drivers. The sound is pretty well balanced. As long as you stay within volume, you get crisp and clear highs, well balanced mids and a good base. The over the ear cushions have a nice feel and blocks out external sounds pretty well so you can listen in peace even when everything else is chaos. LOL With the seal these make, you don't have to worry about much external bleeding of sound that others could hear. I love the controls and the design allows you to feel which control you are hitting. You do have a speaker and the few times I have gotten calls everything comes through crisp and clean on both sides. Never have had an issue of people not understanding me while speaking. The battery life is good. Naturally this varies greatly depending on your use but I average around 5 to 6 hours. Overall very pleased.
I would recommend this to a friend
Pros mentioned:
Bluetooth, Comfort, Price
Rated 4 out of 5 stars
Fantastic especially for the price
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love these headphones !!! Priced right, especially on sale !!! Wireless !!! Loud enough to overcome the racket on a noisy city bus !!! I don't mind these are not noise cancelling as I want to hear bus routes being called out. They are more quiet than earbuds as these headphones are "over ear". They have been reliable, simple to pair w/ my iPhone, simple to use, light weight, sound great, and not cost a fortune. I have seen previous posts warning about the breakage. I take care handling my things, and I don't see these breaking any time soon. Plus since was on sale I bought 3 pair total, so I'm going to have spares hopefully for a long time !!! Did I mention I *love* these headphones? :)
I would recommend this to a friend
Pros mentioned:
Battery life, Sound quality
Rated 4 out of 5 stars
Insignia bluetooth headphones
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
After a few weeks I am happy with my purchase of these headphones.
I was lucky to get these for 24.99 on sale.
The headphones are very sturdy and does not feel cheap or flimsy. The headphones are make of plastic and faux leather and are cushioned nicely.
The battery life has been good so far. They charge within an hour or so. Not sure if I am getting the supposed 10 hours of use.
But I have not had to charge them a lot.
The sound is nice for being Bluetooth on the cheap. They are very bass heavy which was a surprise. The general sound it nice. They are not sound blocking so don't expect that from these. I have not noticed any drops or sound deterioration so far. The Bluetooth seems to be strong for its price range.
My only complaint on this headphones ear cups tend to hurt my ears after a while. They are tight and snug for my head & ears. Also I have to let my ears breathe after a long while of using it for music/movies. Also the ON/OFF button you have to press hard pressure, so that is a bit annoying but they sync well.
Overall I was surprised how good these headphones sound great and build it nice. If you are someone who needs a spare for emergencies they are good. These will NEVER compete with higher range headphones with materials or better sound but they aren't horrible either. These are good for general users that need good (not excellent) sound and bass without a huge price tag.
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Rated 5 out of 5 stars
Fantastic headphones
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
These Insignia bluetooth headphones are perfect. They paired easily and quickly with several devices I have. The sound quality is incredible considering the low price I paid for them (less than $25 on sale). The controls are located on the right headphone and are easily accessible and easy to use. The bass is superb. I can't wait to see how well they sound after the burn-in period. Contrary to other reviews, I found the headphones to be very comfortable (although warm; after all, your ears are completely covered). I have a small head and small ears, and the headband fits great. I don't feel any soreness even after wearing the headphones for an hour at the gym. They do fold up, so it is easy to slide them into a small camera case (the headphones do not come with a case). It is also nice that a 3.5mm plug adapter is included of you need to use the headphones with a device that doesn't have bluetooth capability. Why spend a fortune on a set of heaphones to take to the gym, when you can get these?