Customer Ratings & Reviews

Favorite purchase for Black Friday sale! I love taking videos when we travel but this is on another level! I am so glad that I can include myself on the videos now cause it has a 360 view! It came with a charger, battery, pouch and it’s own protective lense for both cameras

An excellent action camera with excellent 360 video quality

Awesome camara great for riding motorcycles and recording

Best Buy is the best place! Best people, best workers, good deals, good products, I shop a long time at Best Buy and I never ever have any problem! Congrats Best Buy!

This camera has really nice image and video quality.

Jumped from a insta360 x2 to this x4. Big improvement. I really like this camera, and I do see an improvement to the night recording. I’ve seen videos of other like go pro and this is the best 360 camera at an affordable price.

Overall it’s a good camera that take som practice to really get the most usefulness of it. the software that goes with it is intuitive and has about every feature you’d need for basic/intermediate editing

Great 360 action camera, but does not support live streaming which is the reason I bought it. Otherwise it would have been perfect, I’m now considering the x3, or possibly the pocket 2 which is not a 360 cam so options have become limited due to no ability to live stream the footage as it’s taken.

Definitely better than the x3. I use this camera to create music videos.

Awesome quality and easy to activate, easy to use!

Very good quality. Can save you on bike accidents.

Extremely stable action camera. Great quality with lots of light.

Great camera, the app is excellent, not having to worry about framing is amazing

Great Camera, but had to send it to warranty in less than 30 days from purchase.

best 360 camera out there. slow motion with 120fps was better than the smartphone.

I use it on motorcycle rides. The tech is mind blowing. I wish the battery life was longer tho. If you have a Meta VR set, you’ll enjoy the VR 360 experience.

Simple and easy to use，It takes some time to master all functions。

I bought action camera 360 x4 in best buy , they help me everything about action camera 360 x4 , they very kind and nice , i will come back best buy store ! Vote 6 start ⭐️⭐️⭐️⭐️⭐️⭐️

I ordered a camera from Best Buy on October 13 as a birthday gift, with a promised delivery date of October 15. That timing was perfect since the birthday was on the 18th. But instead of delivering it, the courier (DoorDash, oddly enough) returned the item to the store without ever attempting delivery. As of October 27, I still haven’t received a refund because Best Buy insists they need the item back first—even though I never even saw it, let alone touched it. To make matters worse, the price of the camera has now jumped by $100 since my original order, so I can’t even reorder it without paying significantly more. I didn’t have extra money to buy a backup gift, so the birthday passed without one. Customer support was completely unhelpful and offered no resolution. I used to trust Best Buy, but this experience has left me feeling completely let down. If you’re buying a gift or need reliable delivery, I strongly recommend shopping elsewhere.

Absolutey awesome camera. Technology is sweet, no need for a buddy or camera person. Make your videos with zero help.