Customer Ratings & Reviews

one of the top, if not the best 360 cameras for the money, some other manufacturers with some competition but Insta360 app for editing is really great!

REAL REVIEW, Not from a FanBoi. So, where do we begin. This product is bad and seems rushed just like their other products. They use influencers to peddle their products and not through actual research and development imho. 1. Issues with artifacts in the video. If you zoom in just a tiny bit you get either Jello in the footage or you get artifacts/noise. Or you can win the lotto and get both. The 3 new AI chips don't fix this and to be honest they should not be needed to FIX anything. If they gave you a good sensor and good glass, this would not happen. (Common sense) the scamfluencers on YouTube will NOT tell you. Also, if you zoom in 10/15% you get tons of blurry footage. Something to look forward to! 2. Color science is off. It is a good improvement over the X4 tbh, but that doesn't mean much, because the X4 was awful as well. 3. Audio: Actually, pretty decent improvement but who actually uses audio right from any device when you will put your own audio in it anyway? 4. Customer service IS ABYSMAL! They are worse than DJI's customer service. 5. You can't ask questions for support on their Facebook or reddit pages. They will ban you, which is unbelievable. That is why you see mostly positive on their, they remove the bad. 6. Their application v.2 is awful. There are TONS of complaints online about this as well. And if you think the footage is off when you see it in app, you're in for a bigger surprise when you export the footage in 8k. If you use this strictly for phone videos, this might be for you. I don't consume my footage on a tiny screen, I enjoy it on an iPad or 4k screen. Phone screens do nothing for me. 7. Night footage is BAD. Think the day footage is bad? Wait till you have "AI" trying to fix that already bad footage and also having to deal with all the issues night footage has in general What do you think will happen? Exactly.... Just stay away from this. 8. I am returning mine due to the fact that my camera will not connect to wifi after 10/15 minutes of use. It loses connection and it takes 3/10 restarts and some kind of secret handshake to get it to reconnect. I don't know if it's heat or not because this is supposed to be better than the X4. And the X4 I had never lost connection and didnt reconnect EVEN with the metal cage I had around it. I have asked for support from Insta and just got stupid answers like (restart it). They don't want you to return the cameras nor do they want to help you get it back up and running. Photo samples are directly from 8K video in sphere. As stated, I don't use this tiny video for 6-inch screens. And one thing that Insta AND all its influencers have stated is: This camera is "Game changing", "Can do it all", "Amazing clarity". Is that right? Tell those people to send you .insv files with raw footage not heavily edited by big dollar editors that clean up footage, color grade, etc... they can't. I have even set up a drop box and asked the big creators to do so, not one could provide me their amazingly clear footage. One last thing: When these influencers are who telling you about the Insta360 X5 claim they aren't paid. Or it's not sponsored. This is a lie and in the US that is against the law. The camera they receive IS considered payment AND is considered sponsored.

It does the job. Do not like the fact it drops connection when I go to pull video.

Amazing camera with lots of great detail. This camera has great night visuals as well.

Excellent upgrade from the X series. The removable lenses are a welcome feature we've been asking about for years! The software continues to improve greatly as well, making it a pleasure to edit videos. Overall, very happy with this purchase!

Reading the reviews i can understand why people are not happy with it. However its still worth it in my opinion and in a matter of time they will fix the bugs just like any new product has. I started with the x2 and liked it except the tiny screen. I went to the x3 and loved it as well and now i have the x5 and see the upgrade compared to the x3

The Best Camera on the Market – Hands Down! The Insta360 X5 is an absolute game-changer. As someone who has used various action cams and 360° cameras over the years, nothing compares to the performance, versatility, and sheer innovation

Love the night video mode, which makes the footage vivid althouhg it could be a super dark night. the mic works very well in windy beach too. On thing I noticed it that I need to drop the EV if the sunlight get too good esp. at noon time. As an X3 user, I am satisfied with all upgrades so far.

Excellent camera, portable and loaded with lots of features.

Is it a good action 360 camara but it takes abit to lear how to use it the more you use it the better it gets but i had to watch some videos to fully understand each functions od the xamara

Happy with the new additions. Super long battery life.

PERFECT! AMAZING! BEAUTIFUL! GREAT! COOL! WOOOOOOOOOO

This miniature action camera blew my mind from the moment I started recording.

Love my camera on a stick! Really fun for hunting and other action shots.

I have the x3 and this one is a huge improvement, I just went on a 15 day vacation in Japan and used this camera most of the time. There is a bit extra work for editing but nice to just turn on and film everything and edit later.

excellent camera, highly recommend the best camera for my needs on nightclub shows

It’s easy to use and the quality of the video is not disappointing.

Excellent product is something extraordinary the quality that this product has 100/100

Excellent item, so easy to use, I think I need another one

This is the one to get, paired with the selfie stick! You just hit record and enjoy the moment. The camera literally records everyone/everything in proximity.