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Customer Ratings & Reviews

Your price for this item is $464.99
The comparable value price is $549.99

Customer reviews

Rating 4.8 out of 5 stars with 302 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers highly value the X5 - 8K 360 Action Camera for its excellent image quality and ease of use. Many appreciate its stronger low-light performance and longer battery life. While the camera boasts impressive stabilization and a convenient lens replacement feature, some users have noted that it can heat up quickly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 302 reviews
  • Rated 5 out of 5 stars

    Awesome camera.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best 360 camera you can buy. I use this camera every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is such a great upgrade from its predecessor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for on the GO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera so far! Customer service at insta360 is top notch as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing insta 360 x5 camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this camera, works great. Would highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product……. Good …………………………………………………:::::

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best 360 on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome 360 camera shots are incredible super clear footage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the camera is great, it did not suit me for the use i intended (live band). The quality is great but the software to edit the videos could use more improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is one of best insta 360 x5 for this this 2025

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X5 360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Works great. I love all of the new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best 360 camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera records good footage for night time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A good 360 camera.. that’s it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good 360 camera but if you’re planning on vlogging with this at all, don’t bother. The quality is not that good for talking straight into the camera even when outdoors.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 1 out of 5 stars

    Not what I was expecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    360 kept over heating and took a week for someone from insta360 to reach out! Return item.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    A Ferrari in Ad, but actually a Hond Fitz

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price. Optical stabilization is virtually n9n existent. Even with 60 frames per second at 4K, the v8deo is too choppy. There are better option for the same price. I would not recommend th8s unit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rewards from shopping here isn't good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they give 10 rewards then it expires to fast They should just add it to the account and not make it where it disappear because you forgot to use it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after using for 1 minute

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fully charged it, updated the filmware, started using it and it suddenly shut off and wont then back on.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Early adoption issues easily averted- Great Camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this camera 4.5 stars initially mostly due to some issues in getting the camera activated. I tried to connect the camera to the Insta360 app but it told me that I had to go to the Google Play store to download the latest app there first. I had already updated the app to the newest version before connecting so that was strange. When I followed the prompts it kept me going in circles to update the app and I would try that but the newest version in Google Play was not the correct one. Eventually I searched for Insta360 app in a Google search and instead downloaded the app directly from Insta360s website, which WAS the correct and newest version of the app. I was finally able to activate the camera once I used this version. I'm not sure why the newest version of the app was not available on the Google Play store, but I assume this is because Google has not certified it fully yet. Early adoption issues and I'm sure this will be cleared up soon. As far as the camera goes it seems very well built and my first impressions are very good. I was hoping that this would be a big step up from the One RS 1 Inch 360 edition for low lighting but I have not been able to test that yet. I found one video on YouTube where the reviewer said the 1 inch is still better here slightly but there are a lot of features on the X5 that make it a better camera. I especially like that this is waterproof and has swappable batteries over the 1 inch and a much superior screen. 8K will be awesome and the larger sensors will make it even better. It seems very tough and has replaceable lenses for the first time! I look forward to testing this camera more thoroughly, especially the AI features, but these are my first impressions.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality, Low-light performance

    Rated 4 out of 5 stars

    Woah

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using X5 in low-light settings has been a pleasant surprise. It captures so much detail! The high-res images it captures are just amazing. My friends are always wowed by them. Transferring large files can be slow sometimes, but with quality like this, I'm happy to wait.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome camera!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really impressed with how user-friendly this camera is. The features are powerful and versatile!! The app could be a tad more intuitive however, but after spending some time with it, you get the hang of everything and can create stunning content!

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image quality is great. Great nightview. Working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fashion, True 8K

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm generally not a huge fan of Insta, but I must say the night mode is a significant enhancement. The X5 introduces HDR capabilities at 8K resolution, unlike the X4, and it truly makes a difference in challenging lighting situations Plus, it's pretty stylish when you're out biking.

    I would recommend this to a friend