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Customer Ratings & Reviews

Your price for this item is $549.99

Customer reviews

Rating 4.8 out of 5 stars with 353 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are pleased with the X5 8K 360 Action Camera's image quality and ease of use. Many users also appreciate the camera's low-light performance, battery life, stabilization, and lens replacement feature. However, some customers have reported that the camera heats up quickly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 353 reviews
  • Pros mentioned:
    Battery life, Image quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is great and has excellent battery and quality great stability and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Image quality

    Rated 5 out of 5 stars

    Somebody finally figured out 360 cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bought GoPro’s fusion 360 many years ago. I give GoPro credit for trying but it was a bit of a flop. I took a break from 360 cameras for a number of years then finally decided to give the Insta 360x5 a try. Needless to say, I’m impressed. Very simple to use. the app is about as good as it gets. video quality is outstanding even though it’s a bit over saturated in its normal color profile. Editing is a breeze on the app and there are gobs of YouTube help videos online. It’s not quite perfect, but pretty darn close.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality, Low-light performance

    Rated 5 out of 5 stars

    Pleasantly surprised by the low-light capabilities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw the reviews and was skeptical at first of the quality of the nighttime shots. I was pleasantly surprised Unlike the gopro Max 360º camera that became useless after sunset, the Insta360 X5 performs incredibly well in low light.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Image quality

    Rated 5 out of 5 stars

    Insta 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing graphics,easy to setup. Not a pain tk use or mount video quality is good dark or light outside

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Insta360 - X5 is a huge upgrade from a vuzeXR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the vuzeXR, which under ideal lighting makes barely acceptable 360° photos and videos. This new to me Insta360 - X5, is a huge upgrade in usability, and a noticeable upgrade in visual quality. When taking 360° photos the Insta360 is shockingly good in good light. If you want to capture an outdoor scene, or well lit indoor scene, you’ll feel like you’re there when viewed with a VR headset. I know the Insta360 is known for being able to reframe in high-quality; there’s a lot of post processing capability that is way beyond what the XR could ever offer. I’ve used this feature and it works very well, but that’s not what I bought the 360 for. I still use my XR for 3D video and photos, but the Insta360 is so good, that I’ll probably use it more often.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Image quality

    Rated 5 out of 5 stars

    Insta360 camera x5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera I’ve purchased very versatile easy to use amazing footage great for dashcam

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    INSTA360 X5 Great Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Insta360 X5 camera because I needed something to record my motorcycle rides and keep a clip in case anything was to happen on my ride. I walked in, asked for assistance, I was attended immediately and very professionally. I was in and out, with my purchase, happy as can be. The camera set-up was brief, and the quality of video is amazing. This camera takes next level footage, keeping all my recordings on record. Will definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Image quality

    Rated 5 out of 5 stars

    Insta360 x5 is eXcellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is freakin’ amazing! From the quick start and ease of use, the picture quality, and the way it magically creates a 360° video is hard to comprehend and hard to beat. I got this to use on motorcycle rides and was able to take video, clip and edit the video and export it to share without every reading an instruction.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Vast improvements over the X3

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this since July. It's been on several trips, including motorcycling, bicycling, air and car travel. Ive used it in extremely hot weather with little to no wind as well as with road noise and motorcycle wind. The sound quality is very good without needing to use the wind guard, even better with it. The video quality is great as well. I find myself using the X5 in preference to my non-360 cameras. Insta360 cameras, in general have a learning curve, but once you get used to the quirks, they really are a great option and very versatile.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Image quality

    Rated 5 out of 5 stars

    GOAT camera!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both X4 and X5. Here is the pros and cons. X5 has larger sensor, longer battery life, better night shots, and replaceable lens. X4 has cheaper price now. I used to buy X4 at 499.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    360 cam

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video quality on this 360 action camera is outstanding, especially in 8K. The footage looks sharp and immersive, and the stabilization works very well for action shots and movement. The companion software is user-friendly, making it easy to edit and share content. The only drawback is that the battery drains quickly when shooting in high resolution, so carrying a spare battery is almost necessary. Still, it’s an excellent choice for anyone who loves filming adventures or creative projects in 360

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible 360° video quality and very easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insta360 X5 is an impressive 360 camera that delivers excellent video quality and a lot of creative freedom. The image is sharp, colors look natural, and stabilization works extremely well, even when shooting while walking or moving. Videos come out smooth and professional-looking with minimal effort. The camera is compact, well-built, and easy to carry anywhere. Controls are intuitive, and the mobile app is powerful but simple to use. Editing 360 footage and reframing shots is fast and straightforward, even for beginners. The camera connects quickly to the phone and works reliably. Battery life is solid for its size, and overall performance has been very stable. It’s perfect for travel, action shots, vlogging, and capturing moments where you don’t want to worry about framing. If you want a high-quality 360 camera that’s easy to use and produces great results, this is an excellent choice.

    I would recommend this to a friend
  • Pros mentioned:
    Low-light performance

    Rated 5 out of 5 stars

    Good in low light!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I use this camera for my DJ gigs and I will say the resolution is really good for a 360 camera, this model is also the greatest when it comes to low light since my dj sets take place in the dark most of the time. Overall I highly recommend this camera to djs and or people that want an action camera for other activities!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Image quality

    Rated 5 out of 5 stars

    BEST INVESTMENT EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera because of its abilities to shoot in so many different aspects & is so simple to use! If you’re looking for something that’s great quality & can get the job done right, then get this!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Image quality

    Rated 5 out of 5 stars

    LOVE IT!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect quality. Very satisfied. Absolutely new experience of making video! For those of you that are super creative, you will likely love it. I absolutely love the concept of it, its pretty easy to use and shoot with.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality, Low-light performance

    Rated 5 out of 5 stars

    Best Action Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality! Very clear during night rides.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The king of 360 cameras (for now)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a camera that breaks out of the typical GoPro mold, letting you capture everything around you and pick angles later, this is one of the most powerful 360 options you can buy right now at Best Buy. It’s especially strong for travel, POV adventures, and social content creation. -Weight sucks but not a deal breaker -You CAN change out the lens -I was able to record for about an hour before battery died on standard settings 4k/24fps -Editing videos on app is a breeze (once you get the hang of it) THIS WILL NOT BE A BAD PURCHASE, EITHER SAVE YOUR MONEY OR WAIT FOR A DEAL.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Image quality

    Rated 5 out of 5 stars

    Best hands down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amaing. Quality is absolutely astounding. So easy to use.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best 360 Camera

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want the best 360 consumer camera on the market, here it is. It's easy to use, has tons of options, and you don't have to "miss out" on traditional flat video since you can choose either 360 shooting or flat shooting like a normal action camera. The selfie sticks are auto-removed from the footage so you really only see a shadow depending on sun angle, and you can get some amazing shots that a normal action camera can't give. Lately I've been using mine at car shows to walk around after shooting photography to capture the whole scene and then knowing it records in a full 360 sphere, you're assured you won't miss any of the sweet cars you've walked by. After the fact you use the editing (whether via app or desktop app) and you can choose the perspective view of what you want the final video product to look like. Think you missed that Ferrari revving up behind you, nope! You already captured it, just turn the view to where the action occurred and keynote frame it in! This is my first 360 cam and I'm amazing at the creative ways you can capture content, albeit only using it for this specific application lately. The default microphone is actually quite impressive and it will fully capture your voice, or all the amazing car sounds happening around you with great "non clipping" quality. Also as far as combining microphone wireless tech, this fully works with DJI Mic 2. One note, if you connect one of the transmitters via Bluetooth, it WILL BE LOWER QUALITY. To ensure you have better quality, you can actually connect the receiver module (via USB) to the USB-C port on the side, and actually use both wireless mics with full bandwidth recording. it my look goofy and add extra dimension to your kit, but that's the sacrifice to pay for combining extra cool tech to your rig ;-). You will benefit from using the Insta cloud share which they'll give you a long trial. This allows you to actually share either "flat video" or a 360 URL link to send to friends and family where they can manipulate and twist and turn the 360 Video footage or 360 Photo to their hearts content. It's quite cool. And you can re-snip or capture from that perspective too. Note that when viewing preview in editing software, it will be lower quality UNTIL you export your final product. You get to choose the bitrate and resolution which is dramatically better quality than in preview/edit mode. I've yet to test the anthroposophy modes and hyperlapse, but have confidence it will be a great end product from what I’ve already explored w/ the camera. Also btw this does great 360 "image" shots. So if you are into Real Estate, walk into a room, snap, capture a huge 72 megapixel image and create your own mini tour, etc. Or just capture a full rez 360 photo-sphere of any place you travel! I give this 5 booms. Watch videos, see if it's for you, and if it is, you'll enjoy the creative content you can get from it. PS, the number of accessories Insta360 has is quite amazing for their products so be on the lookout as more come to market.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality, Low-light performance

    Rated 5 out of 5 stars

    Perfect compact camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use the x4 for work so i bought the x5 for myself. I am very happy with the performance in low light and the quality is top notch.

    I would recommend this to a friend
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