Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $549.99

Customer reviews

Rating 4.8 out of 5 stars with 353 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the X5 8K 360 Action Camera's image quality and ease of use. Many users also appreciate the camera's low-light performance, battery life, stabilization, and lens replacement feature. However, some customers have reported that the camera heats up quickly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 353 reviews
  • Pros mentioned:
    Ease of use, Image quality

    Rated 5 out of 5 stars

    Best hands down

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amaing. Quality is absolutely astounding. So easy to use.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best 360 Camera

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want the best 360 consumer camera on the market, here it is. It's easy to use, has tons of options, and you don't have to "miss out" on traditional flat video since you can choose either 360 shooting or flat shooting like a normal action camera. The selfie sticks are auto-removed from the footage so you really only see a shadow depending on sun angle, and you can get some amazing shots that a normal action camera can't give. Lately I've been using mine at car shows to walk around after shooting photography to capture the whole scene and then knowing it records in a full 360 sphere, you're assured you won't miss any of the sweet cars you've walked by. After the fact you use the editing (whether via app or desktop app) and you can choose the perspective view of what you want the final video product to look like. Think you missed that Ferrari revving up behind you, nope! You already captured it, just turn the view to where the action occurred and keynote frame it in! This is my first 360 cam and I'm amazing at the creative ways you can capture content, albeit only using it for this specific application lately. The default microphone is actually quite impressive and it will fully capture your voice, or all the amazing car sounds happening around you with great "non clipping" quality. Also as far as combining microphone wireless tech, this fully works with DJI Mic 2. One note, if you connect one of the transmitters via Bluetooth, it WILL BE LOWER QUALITY. To ensure you have better quality, you can actually connect the receiver module (via USB) to the USB-C port on the side, and actually use both wireless mics with full bandwidth recording. it my look goofy and add extra dimension to your kit, but that's the sacrifice to pay for combining extra cool tech to your rig ;-). You will benefit from using the Insta cloud share which they'll give you a long trial. This allows you to actually share either "flat video" or a 360 URL link to send to friends and family where they can manipulate and twist and turn the 360 Video footage or 360 Photo to their hearts content. It's quite cool. And you can re-snip or capture from that perspective too. Note that when viewing preview in editing software, it will be lower quality UNTIL you export your final product. You get to choose the bitrate and resolution which is dramatically better quality than in preview/edit mode. I've yet to test the anthroposophy modes and hyperlapse, but have confidence it will be a great end product from what I’ve already explored w/ the camera. Also btw this does great 360 "image" shots. So if you are into Real Estate, walk into a room, snap, capture a huge 72 megapixel image and create your own mini tour, etc. Or just capture a full rez 360 photo-sphere of any place you travel! I give this 5 booms. Watch videos, see if it's for you, and if it is, you'll enjoy the creative content you can get from it. PS, the number of accessories Insta360 has is quite amazing for their products so be on the lookout as more come to market.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality, Low-light performance

    Rated 5 out of 5 stars

    Perfect compact camera

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use the x4 for work so i bought the x5 for myself. I am very happy with the performance in low light and the quality is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Lens replacement

    Rated 5 out of 5 stars

    Faster than the X4

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the X5 because it has replacable lenses - which are feagil if your capturing 500+ photos in a shoot, your likely to hit on something, so the X5 really shines here. Its like double as fast to start the walks than the X4

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Advanced camera, amazing quality.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most advanced action cam ive used, prior to this i had the insta360 ONE RS which was a great camera but a bit bulky for my needs. I use this camera for watersports, fishing and travel and its done well it all of those conditions. Easy to clean salt water off of. Video quality is amazing however the insta360 studio tales a bit getting used to. Overall best video camera i have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    Dont over think it, it works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 360 camara, very user friendly, if its your first 360 camara you wont struggle. It overheats easily, you might need to let it cool down between takes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic well thought out product

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insta 360 X5 was definitely one of the best purchases I've made. We use it on our sport bikes and hiking adventures. So easy to use and the software app for editing on our phones is seamless. Very well thought out product! Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Image quality, Low-light performance

    Rated 5 out of 5 stars

    Great 360 camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 360° camera! Has much better low light than the x4. Image quality is great for what it is!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Image quality

    Rated 5 out of 5 stars

    Absolutely amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had the x3, the x5 destroys it in every way. Battery like is absolutely amazing. Video is crystal clear. Charging time dramatically reduced.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Image quality

    Rated 5 out of 5 stars

    Great Action Camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great 360 camera. Easy to use. Takes great photos and video.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Stable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grwat camera stabilization is great films underwater and the ai editing is great alot of things you can do with the app easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    360 is the new camera man

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best 360 camera! I can now get another perspective instead of bothering people to record me in public! The invisible selfie stick makes it seem like a drone is following you

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    Best in its class

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is very impressive. This is one of those cameras where you say to yourself... Ok, this is the version of the camera I have been waiting for. The image quality is the best in class, and the low-light capabilities are amazing for what it is. This is the first 360 camera with usable low-light footage. I use it in my Real Estate photography business and have n regrets buying it. The real buying decision for me was the replaceable lenses

    I would recommend this to a friend
  • Pros mentioned:
    Low-light performance

    Rated 5 out of 5 stars

    Amazing X5360 action camera

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use mine for motorcycle riding. Love the new and improved low light mode, and the stabilization increased drastically from the X4 to the X5. Thanks, Insta360!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy over Amazon

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to make a wise holiday purchase, one that classifies itself as a "big ticket" item. I did my homework on the top three 360 cameras on the market. Best Buy has been my go-to for many, many years now, especially during the Holidays. There were 3 of these cameras left in stock at my local Best Buy. Needless to say I chose to purchase here over Amazon, even though Amazon offers combo packages with this camera. To sum things up, my son was in awe over receiving this Insta360 camera for Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Image quality

    Rated 5 out of 5 stars

    Best action camera on the market!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super versatile, great image, and easy to edit the footage both on your computer or phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Low-light performance

    Rated 5 out of 5 stars

    Insta360x5 review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the low light performance, and 8k performance.Battery life is longer along with fast charging, and the replaceable lenses are a major improvement

    I would recommend this to a friend
  • Pros mentioned:
    Low-light performance
    Cons mentioned:
    Overheating

    Rated 4 out of 5 stars

    The camera is awesome

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im having trouble with the editing program. Other than that its great. Used for motorcycle riding. Has so many features, the quick key button is customizable. The night feature works great. Lowest recodring is 4k except for certain modes. Battery life seems to be short. Careful some modes will heat up the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Low-light performance

    Rated 5 out of 5 stars

    Great 360 camera upgrade for an older model or fir

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the x4, bought the x5 and did a lot of side by side videos... gotta say, x5 is better. Worth it to go from x4 to x5? I would say no unless you really need some x5 features. Biggest upgrade for me is the light capture, x5 is just much better at low light environments. The fast battery charge is nice also, i always carry 2 batteries with me, charging to 80% in about 25 mins is great. The visual layout changes in the app does not bother me like a few people did. I find it to work fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a grip to to this and I love it. The camera is easy to use the app is easy to edit on. Will continue with insta360 over go pro

    I would recommend this to a friend
Sponsored