Customer Ratings & Reviews

Anyone can be skeptical when being sold a monthy plan, but just a few days in I knew it was a keeper. For less than the cost of 1 cartridge I got 2 months of ink. Instead of having to run to the store, ink is delivered to me before I need it. No need to remember the cartridge number or printer model name. While my starter cartridges have yet to run out, I was sent all 4 cartridges by mail (which would have cost over 100$!). I can print as many pages as I need, or want, and can change how many pages my plan includes whenever. This is a no-brainer whether you only print occasionally, or need to print a lot like I do. I even got a prepaid envelope to return the empty cartridges when I remove them.

This is a great program. I had never heard of it until I bought a printer that worked with Instant Ink, but I think it's awesome. If you print all your pages each month, you save a pretty good amount each month, and they even let you carry over some pages from month to month. You can change your printing numbers anytime, too!

Great price they send your refill before you run out.

This is the ink program I spoke about reviewing the printer. This is really nice. For a small fee ( you choose the best fit for you). You want have to buy ink again. It will be set direct to you, the best thing is the printer order it for you, before you run out. Customer service was also very good. Much improved from years past.

simple to set up, convenient and the price is right.

Economical & convenient. Saves time and money, makes sense for rural customers in particular. Plus, no worries of running out of ink in the middle of a printing project.

We home school our 4 children, so there is a lot of printing going on at our house. My wife always complains about the prices of ink cartridges. I am so thankful that the sales associate recommended this program to us. It was so easy to sign up and we received our first set of ink cartridges within just a few days.

Ink arrives automatically as you need it, $ saved.

Simple, but this, install into printer, when running low on ink you printer orders more ink for you. Simple as that! Awesome!

very simple. never run out of ink. no complications

What a great concept. I didn't even realize I needed ink and it was sent -although I still haven't figured out how this program works. I've had this for 2 months & have only received 1 set of free ink. I hope to get the next one soon. (Even though I still have a good amount of ink left.

I purchased the most expensive plan (300 pp/month: $ 9.95/mo) when I bought a new HP printer at Best Buy. There are 200 pp/mo and 100 pp/mo plans also for less cost. You reportedly can switch at any time and there is a rollover of a certain number of unused pages. I figured I would start with the most expensive plan and accumulate rollover pages, with plans to switch to lesser plan if I consistently used less. I had actually gone to the store looking for a printer made by Brother, but the HP factory representative was in the printer aisle and steered me towards the HP Officejet 8610. When he explained the Instant Ink program to myself and my adult son it was our understanding that for the $9.99 cost of the card to enroll in the program, we would receive the first 3 months of service: $9.99 purchase covered 1st month, a free month was being given away as introductory promotion, and finally when you registered your plan within 7 days using a promo code, a 3rd month of service was credited. After I did all of the above, I noted that my account had been credited for only 2 months instead of 3. I called HP and they stated that this was correct. I explained what I had been told, and they "escalated" the issue to a supervisor, who called me later and stuck with the two months only. I explained again what the HP rep had said to both myself and son, and offered that even if the rep had been misinformed, HP should give me the month in the name of good customer relations. He explained that he did not have sufficient authorization for this! REALLY? I guess only the CEO has the heft to authorize this amount of money. Oh well, lesson learned. I haven't yet used the first cartridges in the program to critique how the automatic ordering system works, but I may edit this review in future depending upon how that goes.

I purchased the initial plan at $2.99 and will be upgrading soon since I will be printing more with the HP unit I purchased instead of my other printers since the quality is slightly better and the ink cost is much more efficient. Removes the hassle of having to run out of ink and the need to go out and buy.

This service is very convenient. Never need to run out to buy expensive ink when you've already run out. Ink is automatically delivered before you need to replace it. So worth the price.

My BIL recommended a particular printer so I could join the easy ink refill. I followed his advice. Signing up was not too complicated and when my original ink started to run low, new ink show up in the mail. Easy to exchange the ink cartridges and maintain a good print quality.

Best buy staff,is the best. Hp instant ink set up is easy and worry free. The whole setup from the printer to the computer setup was so easy and a great stress free deal.

Easy to apply to your instant ink account and is significantly cheaper than purchasing the ink cartridges separately.

Love Hp ink never have to buy ink recycle and they will replace you with new ones perfect for my small business

Replacement ink was sent way before my ink ran out

I think this was a great recommendation for me, from my sales associate when I made my printer purchase. Although I haven't used it yet, I know it will definitely save me trips to the store when it's time for paper & ink. It also will save me a lot of money as well, I'm glad I purchased this protection.