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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 98 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers recognize the Dual Pod 3-in-1 Coffee Maker's speed and ability to produce quality coffee using both Nespresso and K-cup pods. The machine's ease of use and compact size are also frequently praised. However, some users find the machine noisy during operation and have reported inconsistent brewing temperatures. A few users experienced issues with the brewing process itself.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 98 reviews
  • Rated 4 out of 5 stars

    Good coffee

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend 2in 1 for the price. I enjoy having my morning coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great dual-function machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only machine I'm aware of that processes both Nespresso Original Capsules and K-Cups. The rear water tank design keeps this dual-function machines' footprint to a minimum. It works well and I'm very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Best buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee maker ever. The first machine broke and Best buy gave me a new one. BB is the only place to shop.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Its just AMAZING!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, use use both Nespresso and Keurig Cups.... Super quiet, and quick to brew, and bwstof all minimal maitenance. Large water tank is most definetly a big PLUS!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works splendidly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great coffee maker love it, it works without any problems since we bought it its been great

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    InstaPot Dual Pod coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product design. Easy to operate and a large water reservoir. Sould have gotten this sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee is hot I can do expresso or k cup from the same machine brews quick it takes up more space than most but its worth it has the coffeehouse quality amd uses any brand

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Instant pot coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coffee pot has been wonderful so far! This is actually our 3rd one like this! Hopefully it last longer

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    great expresso

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great coffee maker i only use it for Expresso not k cups

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Two-in-one. Two thumbs up!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it everyday. Quality kcup/nespresso coffee maker. Now i can have espresso all time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instant pot coffee and expresso

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my coffee pot it’s the best expresso maker! Xxooxxooxxooxxoo

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible experience

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. quit working after 5 months. 2. Completed warranty information online and did not hear anything back. 3 Called after one week had passed and they said warranty information wasn't complete and they would send an email requesting information. 4. completed email information and they said they were sending an new coffee maker and I would be notified when shipped. 5. A week later I contacted them, because I did not hear anything and they said their warehouse was transitioning and would take a couple of months to get a replacement. 6. I have bought a Keurig so that i have coffee while this company tries to get it together. This is not an inexpensive purchase and I expect more from any company. Horrible experience and I still do not have the replacement.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product! Works perfect with both type of capsules

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it can do Keurig cups ss well as original Nespresso pods.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to use.. my wife loves it ......

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Two in One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of both worlds. This is great for the office.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    ¡¡¡ ABSOLUTELY PHENOMENAL!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ¡ ¡ ¡ ABSOLUTELY PHENOMENAL ! ! ! DEFINITELY A ¡ ¡ ¡ BEST BUY ! ! ! =} =}

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing Customer Service!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the performance of the coffee maker, however order was incomplete. Advertised as Open box-Excellent, but was missing the reusable pod. Online chat with customer service could not resolve the issue, wouldn’t ship missing item or provide a $8 credit so I could order myself. Was told I had to go to a store for further assistance, not worth it for $8 item. Point of principle here, the open box was ordered online & shipped direct from Best Buy. Why do I have to go to a store to resolve an online order? Very unhappy & disappointed with Best Buy on this occasion!!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great machine for an office

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, and does both original nespresso and kcups.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dual coffee, great idea!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes you just want a Apple Cider Keurig or a perfect expresso. It worjs good but wish it had a little more pressure on the Nespresso dude. Otherwise it works fir me.

    I would recommend this to a friend
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