The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-15 of 15 reviews
Rated 5 out of 5 stars
Works with In-Ground Pools!
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works with our in-ground swimming pool with modifications made to the pressure release valve.
I would recommend this to a friend
Rated 3 out of 5 stars
Works fine
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works fine for the price. Nothing fancy. If you want fancy buy the $1000 robots. This is pretty basic
I would recommend this to a friend
Rated 3 out of 5 stars
Pool cleaner
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Seems like an excellent product but had to return npt compatible with my pool
I would recommend this to a friend
Rated 1 out of 5 stars
Junk
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Doesn't move, doesn't clean, just sits there. Tried it for a couple days. Sent it back.
No, I would not recommend this to a friend
Brand response from Intex Consumer Support
Posted .
Thank you for your review. We appreciate your feedback, we are glad to hear the retailer was able to resolve your issue.
Rated 4 out of 5 stars
Low performance
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It cleans the pool very well but it gets stuck with everything, even with its own hose. It is going to need some improvements in the immediate future
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Would recommend
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wonderful product! Cleans and works how it is supposed to. Mskesowning a pool do much easier!
I would recommend this to a friend
Rated 1 out of 5 stars
DONT BUY
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have a 20 square foot abive ground pool. My pump is 2100 gph and i have it hacked for more pressure and i had to go every 5 min to check the robot cause it was stoped at one place not moving. Beside it does not work as advertise on propagandas i had to return it and go back to my old model 28001 E
No, I would not recommend this to a friend
Brand response from Intex Consumer Support
Posted .
Thank you for posting your review. We apologize for the experience you've had with your vaccum. We are glad to see the retailer was able to assist you with this issue.
Rated 2 out of 5 stars
Cleans only part and not whole pool
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Vacuum doesn't cover the whole pol I have 22x12x4.5 feet pool, but it cleans only the middle part of the pool which is 12x12x4.5 part. It leaves both side part uncleaned. Still giving 2 stars because at least it climb up the walls for cleaning, but very disappointed that it doesn't clean the whole pool. And now its over 30 days so can't return it :-(
No, I would not recommend this to a friend
Brand response from Intex Consumer Support
Posted .
Thank you for your review. We apologize for the disappointing experience you encountered with your vacuum. Give us the opportunity to resolve this issue. Please call our toll-free customer service 1-800-234-6839, for further assistance and once again, our apologies for this disappointing experience.
Rated 1 out of 5 stars
Basically a pool decoration
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you have upgraded pool steps this will not work. It just gets stuck at the bottom step and will not turn around. I wish I could return it. It was a waste money.
No, I would not recommend this to a friend
Brand response from Intex Consumer Support
Posted .
Thank you for posting your review. We apologize for the experience you've had with your vacuum. Please give us the opportunity to resolve this issue. Call our toll-free customer service 1-800-234-6839 for further assistance. We thank you for your feedback, and once again, our apologies for this disappointing experience.
Rated 1 out of 5 stars
Horrible vaccum
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This vaccum is horrible. Does not clean and have to use my smaller hand held vac even after we use this one. We dont even bother with it any more. Dont waste your money
No, I would not recommend this to a friend
Brand response from Intex Consumer Support
Posted .
Thank you for your review. We apologize for any inconvenience you have encountered with the vacuum. Please call our service center at 310-549-8235. Our agents are available Monday - Friday, 8:30 a.m. -5:00 p.m. (PST) for troubleshooting support.
Rated 1 out of 5 stars
Overpriced and didn't work
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overpriced and didn't work. It seemed simple, but even after a difficult installation it didn't work and wasn't moving.
No, I would not recommend this to a friend
Brand response from Intex Consumer Support
Posted .
Thank you for your review. We apologize for any inconvenience you have encountered with the vacuum. For product support, please call 310-549-8235. Our business hours are Monday - Friday, 8:30 a.m. -5:00 p.m. (PST).
Rated 1 out of 5 stars
Broken down vacuum
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Defective product. Don't buy this product. Best Buy is the worst anyway.
No, I would not recommend this to a friend
Brand response from Intex Consumer Support
Posted .
Thank you for posting your review. We apologize for the experience you've had with your vacuum. Please give us the opportunity to resolve this issue. Call our toll-free customer service 1-800-234-6839 for further assistance. We thank you for your feedback, and once again, our apologies for this disappointing experience.
Rated 5 out of 5 stars
Summertime fun provider
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Working good, easy to use, great addition to my intex steelcase pool
I would recommend this to a friend
Rated 5 out of 5 stars
Great value
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the way it crawls up the sides of the pool..easy to attach
I would recommend this to a friend
Rated 5 out of 5 stars
Really Works
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works really good u have to clean the filter everyweek …
Really keep my pool clean…
I would recommend this to a friend
Customer reviews from intexcorp.com
User rating, 3.1 out of 5 stars with 24 reviews on intexcorp.com.