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Customer Ratings & Reviews

Model:
INT940800F051
SKU:
5622131
Your price for this item is $29.99

Customer reviews

Rating 4.7 out of 5 stars with 91 reviews

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97%
would recommend
to a friend

Customers are saying

Customers have good things to say about the ease of use of TurboTax Basic 2016, finding it simple and straightforward. However, some users noted limitations with the software's handling of state taxes and more complex tax situations. A few customers reported needing a different version for certain tax issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-91 of 91 reviews
  • Rated 5 out of 5 stars

    Provided all the capabilities needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product provided me with all the capabilities needed to complete my task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes Tax time less stressful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Turbo for 10 years. Guides you with questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very easy program to use. I got my refund in 12 days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always dependable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. Easy to use. Easy to download. Will use it,again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Tax software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to follow instructions. Takes the hassle out of tax time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as it used to be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Turbo Tax for many years. Found it to be a very good and user friendly product. Who's decision was it to muck things up? This product was NOT user friendly. A lot of questions in the Q & A version of collecting information that were poorly written and not always easy to understand. One thing that was missing in this product was the feature that allowed you to save your information, which then allowed you to stop, close the program and then be allowed to go back to where you left off. This was extremely frustrating because I had to guess where I had left off. This resulted in reporting information twice within the same return without realizing this. I have always found Turbo Tax to be a very good product...don't think I ave that same opinion anymore.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Always good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase. Would highly recommend..

    I would recommend this to a friend
  • Cons mentioned:
    Tax issues

    Rated 2 out of 5 stars

    Eh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would of been cool but went home to find out that it's only state tax forms not federal and you have to pay extra for that. Just pay someone to do them right

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Basic Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The basic program only gave me the federal form. I was disappointed that I had to pay another $39.00 to get the State program.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Basic means basic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should've known better and bought the Deluxe. I went back and got it later. It's not Best Buy's fault, but Turbo Tax has gotten sly about describing what each edition includes, eg: Deluxe 'includes' five electronic filings==means you can e-file five returns, first one is free (included) Federal only, you pay for any state e-file and you pay for any e-file after that!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for getting timely tax refunds to get more best buy toys and tvs.

    I would recommend this to a friend