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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 944 reviews

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96%
would recommend
to a friend

Customers are saying

Customers often highlight the ease of use and accuracy of TurboTax Deluxe Federal + E-File + State 2020. Many also appreciate the software's ability to identify deductions and import data from previous years, leading to a smoother tax filing experience. However, some users experienced issues with compatibility and e-filing, particularly with older operating systems. The price and the availability of updates were also mentioned as positive aspects by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 944 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Maximize refund

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this every year and always get the most in refunds. Totally easy to use, with guide and help desk

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TurboTax, the easy way to file.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TurboTax makes it easy to get your taxes done and filed electronically. I have used this application for years and am quite pleased with it. This year for some reason I accidentally picked the Basic version instead of the Deluxe which includes a State with the Federal. I realized my error after returning home and had to go back to Best Buy. The young lady working the returns was very courteous and helpful. She made my exchange quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    Taxes made EASY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! Have been using for YEARS! Never have encountered ANY problems and recommend it highly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turbo Tax software

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the Turbo Tax cd from Best But every year and have had no problems. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best tax return software, good price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation. Easy to use throughout the process of filling tax with help explaining very steps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    tax return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful software, easy to install and use, received maximum refund

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    TurboTax Worth the Extra Money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TurboTax is a little more expensive depending on what type you need, although it has saved me money several times that easily benefit the taxes of most folks who use this software. I believe it was the first such program on the shelf and I've strayed away before and now wonder did that cost me real money on the returns I did using other tax software. Pick your poison so to speak, but I know sometimes you truly get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    B

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, Accurate and if you use it more than one year; much of the data entry is done for you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    E-file

    Rated 4 out of 5 stars

    It's TurboTax. What else is there to say?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works and is the standard for self prepared taxes. I personally think they charge too much to e-file the state, that should be free like the federal but it has been like that for years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    TurboTax

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using turbo tax for a few years. It’s easy to use and a cheap alternative to the tax man

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Tax Software

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer TurboTax over HR Block that I had used for years because it recognizes Robinhood annual summary financial reports. This tax software gets the job done, although neither TurboTax or HR Block tax software includes the fee for electronic filing of my state return, only for filing my federal return (5 times!). Not sure why this fee can’t be included (and discounted!) in the original purchase price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Tax Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tax software, I have been using it for years now. Once it starts up it imports data from previous years automatically. It guides me through items and asks whether others might apply. Haven't had any trouble with it. Free e-file for fed and print state return for mailing. Makes a horrible task easier. Can start and stop. It remembers where I left off when I return to work some more. Worth the money for me.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    it done with turbo tax

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product , easy to use. I find its been a very reliable program. down through the years

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Works great for filing your own taxes

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program for doing your own taxes! Much cheaper than an accountant.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great way to do your taxes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for doing your taxes. It guides you every step of the way. Once you have input all your information and answered all the questions, it calculates the best way to submit it, standard deduction or itemize. I was able to do taxes for additional family members. It allows up to 5 tax returns, I was able to submit it electronically and I saved a lot of money by not having to pay an accountant,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Mo money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Saves you a ton of money also. Step by step instructions make it super easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Tax software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software was easy to complete my tax return. Cheaper than a tax prepayer's service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TurboTax is Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Turbotax and its predecessor Personal Tax Edge for over 20 years. It has always done the job and done it well. It is easy to use and walks one through all the steps for what is required to file the taxes and submit them. It also has a very simple interface into the MO state taxes which means that once the Fed return is complete, a couple of steps and the State is also done. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It is that time again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is tax time again and once again I purchased TurboTax to complete my taxes. I use the Deluxe version so I can do both federal & state and use e-file. I have used TurboTax every year since about 1987.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My kids think my brilliant!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When tax season rolls around each year my kids think their dad is brilliant. The truth is, TurboTax is brilliant not me. I have used TurboTax for many years and have never been disappointed. The Deluxe version works best for me. I trust the software and highly recommend!

    I would recommend this to a friend
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