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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 944 reviews

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96%
would recommend
to a friend

Customers are saying

Customers often highlight the ease of use and accuracy of TurboTax Deluxe Federal + E-File + State 2020. Many also appreciate the software's ability to identify deductions and import data from previous years, leading to a smoother tax filing experience. However, some users experienced issues with compatibility and e-filing, particularly with older operating systems. The price and the availability of updates were also mentioned as positive aspects by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 944 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Turbo Tax for Years. It's easy and way cheaper than hiring an accountant.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Marine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price and work very well . I have used them to do my tax for over 10 years .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Price match and fast delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Turbo Tax and have used it consistently since 2003. It works. It will update each time you enter your return to work/edit and that adds a few minutes buy you can bypass that. I like having a physical disc versus a download, just my preference. I ordered online and it arrived at my door less than 12 hours later. They price matched another vendor as well. Best Buy does a good job to assist customers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    taxes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    makes taxes a snap to do alone,don't know how easy it would be if had lots of info

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    turbo tax

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to use accurate saves information so you can work on it at your own pace

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    Excellent tax package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for over 20 years. Easy to use and accurate. Would recommend for self filing.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very easy to use. Produces accurate results and makes filing simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tax time

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good..............................................

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    Best tax program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Program is simple to use and reliable, year after year. The e-file is effortless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Turbo Tax Always !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remember the days before Turbo Tax? Trying to follow each form from the IRS and hoping you understood what you just read. No more with Turbo Tax. It makes doing your taxes so simple. They ask every question that could apply to your situation and they even explain things if you have a question. I will always use Turbo Tax and Best Buy always has plenty in stock, usually at a discounted price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Updates

    Rated 5 out of 5 stars

    Turbo Tax My Go To for Tax Preparation

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always go with turbo tax. Easy to use, always up to date with updates.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used TurboTax Deluxe for years to fill out my taxes. It is quick and easy to use. It is even easier to use the following years because your tax information from the previous years is stored on your computer and Turbotax will access this information to simplify your part in making entries. TurboTax's customer service is very good if you need it when you have a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good integrated support if you run into a problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My taxes are not complex, but the Deluxe edition makes it so much more convenient to prepare and submit tax returns. It saved your personal information and carries over investment information from the previous year. The error checked is very thorough and catches silly mistakes. It also really simplified preparing the state tax returns. It is annoying, however, that every time you open the program. It takes forever to load and update. Also if you have a question you can easily find the solution online. I would advise against buying Audit Defense. I needed it once and they were very little help.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Turbo Tax for the last 10 years. Easy to use and for the price you can't go wrong. I only wish the state efile was included in the price.

    I would recommend this to a friend
  • Pros mentioned:
    Deductions, Ease of use

    Rated 4 out of 5 stars

    Taxes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Turno tax for many years for my taxes. It is easy to use, you can check out various deductions, save your file all before sending the final product.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    turbo tax 2020

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and accuratecy test included in the package. price is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Turbo Tax

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. It’s easy to install 2. It’s very user friendly 3. It’s very logical for the user to follow step by step 4.it’s very educational for the user to understand the supporting documents required 5. It provides the do and the don’t for the user.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Taxes Filed Safely

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once every year is tax year and I have to file my taxes. Several years ago, I prepared my own until Turbo Tax came along and I have been using this program ever since. A great product helping you along the way with questions in preparation of filing your tax returns. I highly recommend the Deluxe with Federal and State which can be downloaded on five different computers.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turbotax as usual is excellent. It is easy to use and always accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Turbotax

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was reasonable good product. Easy to use excellent help tips

    I would recommend this to a friend
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