Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 944 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

96%
would recommend
to a friend

Customers are saying

Customers often highlight the ease of use and accuracy of TurboTax Deluxe Federal + E-File + State 2020. Many also appreciate the software's ability to identify deductions and import data from previous years, leading to a smoother tax filing experience. However, some users experienced issues with compatibility and e-filing, particularly with older operating systems. The price and the availability of updates were also mentioned as positive aspects by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 944 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Pricing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and self explanatory. The price was great also

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I like turbotax

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Turbotax for years and it is easy to use and works great

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    First choice for tax time

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a fan of quick books and turbo tax. Easy to use and accurate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Taxes

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this every year for my taxes. I hope they do not discontinue

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Walks You Through, but Some Hidden Difficulties

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd year I have used Turbotax Deluxe. It walks you through every possible itemization or tax break formula. My only problem is that I needed to use it because of my son's college's 1098-T form. I wasted about 3p minutes because that part of Turbotax was not intuitive or user friendly and I could not find the right place to include that info. I finally clicked on some words that did not necessarily indicate I should, but I did out of desperation and somehow, found the right place to put the info. FINALLY! Other than that, very helpful!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Tax Prep Software

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I have been using Turbotax for about 10 years and it has been very helpful in completing my annual taxes. I like the guided step-by-step process by which it takes me through the data entry. I especially like the electronic filing ability and the informative updates on that submission and acceptance process.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Turbo Tax

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Repetitive used product. Quick and easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    E-file

    Rated 4 out of 5 stars

    Intuit Turbo Tax

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intuit Turbo Tax Deluxe is easy to use. It's only drawback if you wish to e-file your state, there is an additional $ 20 fee that you have to pay.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    make sure you have windows 10

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to purchase at best buy and easy to use - warning: you have to have windows 10. I did not know that and it created a problem for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheaper than an accountant

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using TurboTax for years for my taxes. As the tax codes get more complicated unfortunately TurboTax gets harder to use. Managed to get through it though,.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    Great Tax Software.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used Turbo Tax since 2013. Very user friendly and accurate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User Friendly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been buying Turbo Tax for over 10 years and no issues with installing or using the program. Able to complete family returns and e-file them- both federal and state. Conveniently have access to previous returns in case of amending or producing copies when necessary. Love the community features for up to date tax laws, FAQs and tips.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tax software which evolves with the new tax laws year after year. I was surprised to see the questions about "cryptocurrency". Turbotax covers all of the bases so you're not receiving penalties or letters for errors for your tax return. Filing was painless and quick. I will continue to use Turbotax each year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Intuit Turbo Tax Deluxe

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great software for DIY tax return, There were lot of questions to go through and took few hours, It is very nice once completed Federal return and information automatically filled in for the State return. I think I would do it much faster next year. Only thing is to prepare paid extra for E-file if not on NY State.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do those Taxes

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turbotax is a great big software in a small box . Excellent

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Make tax time fun

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this program to do my taxes for years. It simplifies the task as much as any thing can. It gives me a head start every year by importing last years return. E-file for the federal taxes is easy and free. I just wish you could do the same thimg for the state taxes but that's not Intuit's fault.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TurboTax software Makes Taxes Go Easily

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using TurboTax Deluxe for 8 years now and have been impressed every year. I use Schedule A because of church offerings, supporting numerous charities, and give material items away as we slowly divest items to move into a retirement community. TurboTax makes this easy to accomplish.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy

    Rated 5 out of 5 stars

    Tax software review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s tax season.Unless you are a CPA, most likely you will be using some tax software to do your taxes. I have used other tax software like H&R Block. I have found Intuit Tax software to be the most reliable in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Good Product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for doing your taxes at home. Very easy to use and was a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    It does a very good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've use this for years, it comes with one state. The kids have used it as well. The price is reasonable.

    I would recommend this to a friend
Sponsored