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Customer reviews

Rating 4.7 out of 5 stars with 944 reviews

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96%
would recommend
to a friend

Customers are saying

Customers often highlight the ease of use and accuracy of TurboTax Deluxe Federal + E-File + State 2020. Many also appreciate the software's ability to identify deductions and import data from previous years, leading to a smoother tax filing experience. However, some users experienced issues with compatibility and e-filing, particularly with older operating systems. The price and the availability of updates were also mentioned as positive aspects by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 944 reviews
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Best Tax Software around!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Turbotax for 15-20 years. Love Turbotax software. Just upset the new version would not operate on WIN-7. This forced me to upgrade to WIN-10. WIN-10 really slowed down my machine, but once it boots up, it works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Turbo tax

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turbo tax is a program that I purchase every year. It does a great job walking me through everything I need to do to get my taxes completed. It does a check at the end for errors and even does a check for the chance of you getting an audit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TurboTax deluxe 2020

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using TurboTax for years. The automatic retrieval of past years makes entry easy and the deluxe version was perfect for my needs. When I did encounter an issue I was able to get resolution from the frequently asked questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Price for 2020

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for this years tax software, been using Turbo Tax for five years now, very simple to use, plus they help you if you get stuck somewhere. Keeps it safe on your hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Aspirin to ease the pain of tax returnpreparation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this program for several years. It leads you to put the information needed to do your federal and state returns in the proper places on the forms. It sometimes finds deductions you may not have thought about. It sometimes is a bit arcane in the use of accounting terms that require some research but overall it is cheaper than a tax preparer and easy to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TurboTax Deluxe 2020

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Turbo Tax for a few years now. Nice import features from previous year tax return and institutional information. Cuts down on time to type in info. Easy to follow step by step guidance to prepare your taxes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy customer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, TurboTax never disappoints. I've been using it for many years without any problems whatsoever. I can't compare it to any other options since I've been happy with it and only use it. A happy, satisfied customer here!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    20+ year very satisfied customer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product. I have used TurboTax for over twenty years. Always wonderful & easy to use. And customer support for the occasional issues has always been complete, professional, 100% effective and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Turbo Tax

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turbo tax has allowed me to self do taxes every year, If you need extra tax support the program allows you to quick purchase and download the write Turbo Tax version online. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did exactly as needed. Easy.. just walk through the questions.. does all the heavy.. AND light duty.. just have your forms ready.. W2, 1099's, etc.... only thing easier is paying someone to do it for you.. $$$ jusayn ....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Speed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software loaded quick and was easy to use and I like it because it allows you to email returns for free to federal and includes 1 free state and work in another state then you only have to pay for the second state forms

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long time user. find the format and instructions easy to follow. Had some past tax prep experience so this program is easy to follow and stays current with constant updates.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Turbo Tax Rocks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turbo Tax will always have my vote. Have used for many years. It is easy to use, is user friendly. The questions & guides are easy to follow and captures everything you need in any given year that you buy this software.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using TurboTax deluxe. I have used it for at least 10 years and love the import feature so that I don’t have to start from scratch each time. It is pretty easy to use and they were also help features available.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and Effective Taxes

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TurboTax is a great program that simplifies doing your taxes. It helps find opportunities you might have otherwise missed and does audit simulations to help give you confidence before you submit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Turbotax

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turbotax is an excellent program for doing taxes. I use it every year because it keeps track of the information from the previous year so I don't have to type everything in that has not changed from the previous year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Can't Compare

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TurboTax is an Excellent Tax Program. If you can answer questions you can use TurboTax. Depending on your situation, you can be done very quickly. I can't compare because I only use TurboTax (Ha, Ha).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    taxed and happy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been doing my own taxes for a few years now, I was tired of paying some one to do them and I was always stressed wondering if it was done correctly, now I'm happy to say that I have no stress.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good but necessary evil

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard to get excited about tax software but it's a necessary evil and I have been using TurboTax for over 20 years. This version works as well as past years so if you prepare your own taxes I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Tax Software available

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Turbo Tax to prepare my taxes for quite a few years. I’ve tried other software but always come back to Turbo Tax as it is easy to use and it’s easy to download information instead of inputting everything.

    I would recommend this to a friend
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