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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 334 reviews

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96%
would recommend
to a friend

Customers are saying

Customers admire TurboTax Premier Federal + E-File + State 2020 for its ease of use and step-by-step guidance, finding it accurate and reliable for filing complex taxes. Many appreciate the software's quality and the value for the price. Users also highlight the regular updates ensuring the software remains current with tax laws.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 334 reviews
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    Excellent program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TurboTax is a reliable and familiar tax prep software. I like that it draws my information from last year's return and saves me time. I've used TurboTax for over 20 years, and will continue to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Intuit's practices stick!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always used TurboTax Deluxe until they put less in the Deluse and I had to go to Premier version. It was like the grocery people. A package of coffee was 1 lb, then a package was 13 oz. and now it may be 11, 9, or anything else. Instead of raising the price they give you less. Because they gave you less in the Deluxe, I had to pay more to get the Premier. Intuit got a lot of flack about this trick and I saaid I would never use it again. But, I keep buying it because it is easier to use because I a famliiar with the way it works. But I hate myself every year for using it.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    Great tax softwars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. It is easy to use and accurate. Used this software for over 10 years. Easier than taking it to an auditor.I The software will update if a new version is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turbo Tax is the Right Tax APP for Everyone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the Top Tax Application on the market and Best Buy is the right place to get it. Keep an eye out for discounts.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    220 TurboTax PremierevVersion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. And easy to print, save, & track the status of your return. And well worth the price, especially if you use it for multiple returns.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Jerry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though not the fault of Turbo Tax, a problem has shown up for purchases of some newer models of desktops that do not offer a CD player. I have regularly used Turbo Tax in the past and found it to be excellent as installed on a CD. Unfortunately, my new HP All-In-One does not offer a CD player and forces me to use my Turbotax purchase through their website. I found this to be less flexible and satisfactory, requiring me to repeat some pages whenever I went back to fill in some new information just received in the mail. I suppose I could have waited until I was certain I had all the bank and other 2020 statements in hand before starting to fill out the Turbotax forms, but I like to clear my desk as the tax documents come in. Further, the CD seemed to allow skipping around the documents more easily. However, not yet having finished my forms as I'm still awaiting some source documents, I think this is basically a program that can be helpful to most taxpayers.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest and most accurate way to get your taxes done. My taxes are a bit more complex than the average person but turbo tax premier makes it simple.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    Excellent Product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using TurboTax for 14+ years. Excellent product. Easy to use. Accurate. Reasonable pricing. Imports from last years forms. Online help.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    Tax Software

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this program for over a decade it is very reliable and user friendly. I purchase every year when the 15 dollar Best Buy coupon is offered.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Turbo Tax: thorough and convenient tax preparation

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Turbo Tax for a number of years to do my own income tax returns. As our tax situations have gotten a little more complicated over the years, I have been able to upgrade the software package to meet the needs (recently, I started using the Premier version due to the proceeds of the sale of my wife's parents' house, and of my parents' house). Filing both federal and state returns electronically thru Turbo Tax has been simple and convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    Best Software.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turbo Tax is great! So easy to use because it walks you thru the whole process and gets you the most back based on your answers!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    You're just dumb if you don't use it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with Turbo Tax. Been using it since about 2000. Have never had any issues. You learn so much about taxes plus it's easier than you think. It still makes me wonder why anybody will go to a tax service and pay so much when you could do it yourself for way cheaper. Maybe if you had a business, where things could get tricky (BTW-there's a TT for that too) I could see talking to a tax pro. But for most people that have a regular basic job, and even a few stock investments, TT is the only way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    TurboTax a must

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have every year. It is easy snd accurate and saves a bunch on preparation fees if your situation is not overly complicated.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Turbotax Premier 2020

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turbotax Premier is great product. Have used this software before and it is easy to use. Turbotax will guide you along with questions and makes it easy to input data. Last year's information is there so you don't have to input it again. Also download the state and again the data is there from last year. Used to use the deluxe and upgraded to the premier but both are easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it every year. So easy to use and understand. Seamless transfer of information from year to year.

    I would recommend this to a friend
  • Pros mentioned:
    Software quality

    Rated 5 out of 5 stars

    Quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice software. Very comprehensive. Have used earlier versions with great results. Quality product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Try it, you'll like it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used Turbotax for many years, I admit to being somewhat biased in its favor. However, having said that, it is simple to use and from what I can tell, accurate. I first switched to this after paying an accountant hundreds of dollars to process my return. This not only saved money on the purchase, but I found that the accountant used a similar, if not identical software to manage my filing. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    First time, will use again.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time doing taxes this way. Loved it. Saved money in areas I would have missed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TurboTax 2020 Premiere is excellent software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TurboTax is excellent easy-to-use software for most tax filers. This year’s version is typical. I use the Premier very because it makes it easy to handle stock sales that can occur with some of my fund investments, but the Deluxe version works fine for most people. I like how TurboTax remembers and populates things you entered in previous years to the current year to speed the process. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Turbo Tax Anomaly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The self generated pages for entering required tax data and information were easy to use. All went well until the very end when I tried to use the page for entering credit card information. The bottom of the page and it’s buttons ran off the bottle of my computer screen. No matter how I struggled, I could not shrink the page or pull it up to find the button to advance to the next page. Gave up trying and went the other choice to have Turbo Tax fees taken from the expected REFUND. This is the second year in a row to experience this anomaly. Last year a Turbo Tax person on the line took control of my computer screen to complete this process.

    I would recommend this to a friend