Deals Worth GiftingShop now

Skip to content
Gift Ideas
26 Cypress St
Williston, VT 05495
Opens at 9 am
Find Another Store
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 334 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

96%
would recommend
to a friend

Customers are saying

Customers admire TurboTax Premier Federal + E-File + State 2020 for its ease of use and step-by-step guidance, finding it accurate and reliable for filing complex taxes. Many appreciate the software's quality and the value for the price. Users also highlight the regular updates ensuring the software remains current with tax laws.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 334 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Taxes Made Easy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Turbotax every year to file mine and my 3 adult children's taxes. It's a great product and it makes filing your taxes easy. You can do up to 5 federal and state tax returns on one program.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice to be able to get T/Tax locally....

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used TurboTax for several years and I’ve found it to be a great option for my tax prep. I’ve found that Best Buy’s price is very competitive with other stores and even with online prices. I know there are other tax prep software and online packages available but it’s nice to know you can still buy CD versions if that’s your thing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied TurboTax User

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used TurboTax each year for almost two decades. I am a loyal repeat customer. I have not yet started the 2020 version, but I will in the coming days. I'm expecting no difficulties.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great tax program

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TurboTax makes a very user-friendly product. I have bought this program every year for 16 years. It saves us a lot of time and money. Will continue to buy it as long as we have to file.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Turbotax

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used Turbotax every year. It is my best friend when it comes to doing my taxes. The best step by step instructions one can have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Using Turbotax Since 2003

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turbotax is the best tax preparation software you can buy. I have been using it since 2003 and have never had a problem. The Premier version will handle complicated investment tax situations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Takes out the stress

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every year we turn to Best Buy because the price is good. Turbotax leads you through all aspects of doing taxes. Carrys information over year to year to simplify the filing of taxes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User for 10 years.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Turbo Tax for 10 years or more. I fine it easy to use (after 10 years), and switching between forms and interview mode provides an insight into how your answers are used.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Loads and Works Well

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It loaded from the disc using an accessory eternal drive, then updated, and very matter of factly tells you the forms aren't even available, so no rush. Still a very good product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well what can you say about doing your taxes. It either works or it doesn't. Still much much better than doing it by hand or paying to have some one else do it for you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Much needed software

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual a necessary product for filing my taxes every year. I needed the extra function of doing small business and rental property so I had to buy the Premiere version.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Too many fees, costs more than hiring someone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought TurboTax as a creature of habit. I’ve always used them and it’s always been simple since I have a simple return. This year I had to buy the premier because I sold some stocks. I was not pleased with all the hidden fees. I’ve never had to pay to e-file with TurboTax before. So I paid $80 for the disk, $45 for an additional state, then when you get to the end it’s another $25 PER STATE to file it. And if you want that $25 PER STATE to come out of your refund, it’s an additional $40 PER OCCURRENCE. The desktop version is not as user friendly as the online version. For $175 I could have hired a top notch tax accountant to file my taxes. Never again TurboTax!!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    really simple to use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using turbotax for a long time now and I find this very easy to use. The only reason for 4 stars is because sometimes if a wrong selection is made but the selection is reverted or changed the program still remembers the original selection and it may show up as an error in the final review.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great and smart at the same time.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used TurboTax for over25 years. It is fast, easy, and wise to understand how the tax system really works. With e-file now it's even better than the early years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using Turbo Tax for years. It's great! It will automatically populate your info from last year and you just plug in the numbers!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Turbotax

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was useful in my completing my 2020 income tax on line and submitting it to the IRS and State of Illinois within the requirements and the time line required by the IRS. The guidance on the forms helped to process the return on a timely basis. The cost for this product was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Turbotax

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turbotax walks you through and when you have a question it is simple to search for the answer. I have used turbotax for many years and will continue to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Two things certain - taxes and death

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you got to pay your taxes! and turbo tax helps you do it. Very easy to install and the prompts help you with your tax prep. Have been using it for 15 years now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dragon

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been doing my tax every year. Turbo tax software works very well for me. I can save a lot of morning to do for my whole family at just cost of the software.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Support very helpful.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles most tax issues without any problem. Had to call tech support a couple of times due to special circumstances concerning stimulus payments that occurred during 2020 pandemic and death in family but they were able to navigate the problem and use the software to fix the issue.

    I would recommend this to a friend
Sponsored