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iolo System Mechanic Premium - Windows-Front_Standard

iolo System Mechanic Premium - Windows

Model: IOL900800FSKU: 3140404

Customer rating

Rating 4.1 out of 5 stars with 285 reviews

81%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 285 Reviews
  • Rating: 1 out of 5 stars

    USED to be very good, NOT anymore

    Posted
    notasoftwareguru

    Have had this system for several years on my home computer. Worked GREAT initially on a very slow, screwed up computer and made it run Sooo much better. IF you don't want it to auto-renew each year, make sure you select that choice when you create an account with them. You will get occasional emails for adding time at a VERY good discount, freq 40-60% off, but you freq can't log into the system and will have to ask for a password reset, EVERY time?? Frustrating to have to change it so often. The system should be smarter than that. When new upgrades are avail, it WILL update your current one without a charge. However, updates can be an issue. With the most recent update ( running 17.5.1.43), it now constantly freezes, especially while cleaning the disc and memory. I have had to remove & reinstall 3 times, and it STILL freezes. Of the 2 current optional add-on upgrades I tried (the free version of Privacy Guardian) was horrible ! Slowed my computer waaaay down to a crawl. When it detects an issue, ie virus, it won't say where or what, just half of the heading part of the info is what you can see. I want to KNOW what part/files are affected before I delete from quarantine! I have 1 more year paid up, but am going to review current (MORE than 2 or 3 different reviews) to see what I want instead. I have had 5 different AV programs in 20 years. Every couple yrs I have to shop around when the current one is no longer working correctly. IF a program is good 1 year doesn't mean it will stay at the top, and MOST customer service assist is NOT really free, even if advertised. I usually have to resort to googling the specific issue and 9/10 times smart people out there have figured out the fixes that the company doesn't take the time to post or mention over the phone.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Seemed to help

    Posted
    borisw
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I was told by a sales rep that this was a great product with no reoccurring costs. There is an annual fee which I was upset thinking there wasn't. Now, the product. I had some issues upgrading to a newer version that was on the CD. VIA their support, I had to download a 3rd party software to uninstall it. It does a lot of things you believe would be helpful to your computer and for the most part it seems faster but I am having a few issues. Some of the start-up programs you can disable gave me issues with Microsoft Office Starter not functioning anymore. After trying to reactivate the programs, I am still having an issue at time when an Office product starts, it thinks I am new or the program needs repaired. Every week or so it tells me the registry is 9% fragmented. That is really hard to believe since I am not installing any software but the registry is a strange thing! The other things is sleep mode. This thing works quite a bit and wakes the PC up. I guess that is a good thing since I don't want it scanning while I am working. Just odd to see my monitor on at times when it is not supposed to be. I will probably renew but I will have to wait and see.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fixed locked up computer.

    Posted
    KC61
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I used System Mechanic about ten years ago and it worked great. Was going to buy a newer version a few years ago, but read some negative reviews by CNET and Tom's Hardware, I believe. My newest computer was affected by a Trojan virus recently and it wouldn't let me download any antivirus software other than Avast free version but it wouldn't let me scan my pc. Mozilla Firefox wasn't working at all, and IE was barely working so I was looking for a antivirus that came with a disk. I saw a copy of System Mechanic on the shelf at Best Buy and tried it again after many years. The way the claims on the box were worded it sounded kind of flaky, but I ran it on my pc anyway and it found the Trojan and eliminated it. It also found some other viruses and eliminated those as well. I didn't run anything else on the disk, but I would definitely recommend this to a friend. I also went back to a full paid version of a popular antivirus that protects all of my devices.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wow this really works.

    Posted
    Newbie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    My old lap top was really going down hill over the years with the blue death screen and not booting up along with freezing up and sluggish. I tried everything in the computer for maintenance etc and it was just not working to fix any of the problems. I was really getting concerned because more and more it would not turn on with out many hard shut downs so I was going to get a new lap top but I thought let's just look and see if there is anything I could try for a fraction of a new lap top and I found this product and I used it, I spent a lot of time using all the tools in the software and sure enough I noticed a big difference. The machine was about 90% better which was a relief because it was usable now, it's been so good for the most part now that I don't have to buy a new lap top just yet unless I just want to but not need to.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    FANTASTIC SOFTWARE!!

    Posted
    Starr
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought this software because I had to re-download my windows package and everything else on my windows 10 system due to serious file corruption. Everything on the computer was mixed up, it was a mess. I bought one program first & returned it quickly for not doing a thing to correct my computer problems. Next I bought & used The Obit System Mechanic, and it was miraculous! It straightened out the entire system on my computer. It corrected the file structure, removed the garbage, organized the files, replaced missing hardware, it just took care of everything! I was blown away at how great it worked. From then on I was a believer in System Mechanic! Now, this program has become part of my "yearly buys" for computer software to keep my system running smoothly.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not what you would expect.

    Posted
    Rectifier
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is not as good as the vendor claims. Some features are okay and useful while the main purpose of fixing or repairing is somewhat disappointing. You will experience unwanted performance in your PC after installing and running the program. In my opinion my PC was running better before I installed this program. Now I notice minor errors and even slower start-ups in some of my programs. As for Tuning -up my PC I really can't say that my PC is running any better since installing SM. I bought this program based on it's claims of what it could do. Even though the condition status of my PC was indicating "Excellent" after running my repairs, I still experienced the same old problems. Well I'm sort of disappointed in what SM claimed it would do. Not what I expected at all.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not Worth The Money Spent

    Posted
    GoodMoneyForBadProduct
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    System Mechanic Premium States It "Fixs Errors And Crashes" "Rescues Non Starting P.C.'s" Mine Has A Boot-Up Problem, Small Print On Side Of Box States, System Requires "Internet Connection", The Modem And All Other Hardware Works Fine, And I Do Have Internet Connection Available. When Computer Boots Up The P.C. Will Access Internet. If Computer Does Not Boot-Up, Internet Connection Is Pointless. Called The Customer Assistance Number, After Finally Getting A Human (Located In Another Country?) Who Was Less Than Useless... Long Story Short, Program Didn't Work, Customer Assistance Only Ate Up My Phone Minutes, The Computer Is Just Collecting Dust, And I Am Out $$.$$ For Software That Does Not Perform As Promised.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Performance Enhancer for Slow Computers

    Posted
    xalaskan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    After Windows 10 decided to download itself without my permission, I looked at it and still liked my Windows 7. I couldn't find a simple way to go back including system restore, I was able to remove it. Unfortunately my system and responses was very slow. Microsoft offers some scans and free system checks and repairs but none worked to restore my computer to earlier performance. Then I found System Mechanic and figured why not. My computer boots up great. Does defrag and other functions as well as identified many things my computer had that slowed it down. Very satisfied and saved me the cost of a new computer or breaking out my old desktop and use Windows XP. I was that desperate!!!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not what I wanted

    Posted
    carbonandchrome
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    In the past, I have used iolo system mechanic, for windows xp/7. I used it to recover data on corrupted drives, boot from the iolo disk when windows wouldn't function ... things I was looking for when I picked this up for windows 10. HUGE disappointment. It's no longer the product it once was, and was therefore a complete waste of money. A misleading claim on the box said rescues non starting pc.. lie. If your computer won't boot, you cant use this software, which appears to simply optimize windows once installed on a healthy PC.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Not as described

    Posted
    FlKB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This product was suggested by geek squad to fix a computer that had been manually shut off during the install of a suspected virus. The computer had lost a portion of its drivers and did not have windows restore activated. It was described as being able to recover the missing files and as able to fix the computer. It did none of these things. It took 12 hours to run, just to return thousands of files with no indication as to what they were. After days of trying to get this program to function, it was abandoned. It may work better as a speed booster and error clean-up program but there are many freely available options that are preferred by most IT specialists.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Not a single virus

    Posted
    Raptor
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Great product!!! I have 3 teenage sons and I know exactly where they do their World Wide Web surfing and this thing has stopped all the viruses. I had to throw away a pretty good lap top for my oldest once ( before this product was installed) it was alittle costly. Do that a few times and you’ll run out and buy this. Hey if it will protect you from one of the single largest businesses in the world ( and nobody ever buys any of their products, right?) go get it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Used since 2006

    Posted
    moniquefashions1
    • My Best Buy® Member

    I've been using Iolo products for over 7yrs and I have never had an issue. Back in 12/23/2009 our home burned down and we lost everything. A few days later we bought a Toshiba Satilite Laptop and I called up Iolo customer service and requested help with getting their product up and running. They emailed me all my info and the download to start using their product. Today I have 3 desktops and 2 laptops with one Iolo account and program. DO NOT USE NORTON if you dont want to loose all your pictures, or everything in your harddrive. Just go to the iolo.com website and read up on all the service you'll be getting. It's worth the money!!!!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    To old a version

    Posted
    JimsReview
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I had been having trouble downloading the software from System Mechanics. Thought that getting the CD/DVD would solve the problem, it didn't. Had 15.3 on my system, the CD/DVD from Best Buy was 14.2. Even after following the instruction and deleting the software, It would not load, due to the fact that I had version 15.3 somewhere in the registry, which I never found. Contacted System Mechanics' customer service and dealt with someone that helped me fix it. No wonder Best Buy has such a small software section.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Computer Maintenance porgram

    Posted
    Coldwarrior1974
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Certainly better than the so called "experts" at RISEZONE SOLUTIONS LLC or the other ones at Norton and the program they trying scaring you into buying. This program does the same thing they do. Who are the kidding? The price for their service is very unreasonable for what they offer and Risezone loads windows programs that are not authorized. Ask them for a site license and they tell you "corporate" does not authorize this. Really? The better Business bureau does not resolve the issue.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    System Mechanic did what it says and its so easy

    Posted
    smitty
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Having Windows 10 is nice but because I use the windows app. store and try apps windows 10 seems to get bloated and have uninstall problems that linger in the software and bloat it down the mechanic helps by making it easy to fix many of those problems and it's a product that's been around for windows for many years. It 's so easy to operate and does a system tune up that you can undo it's worked great on my PC, I don't have to try to understand all the problems just let the Mechanic fix it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for Waking up in the morning

    Posted
    Woody
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I purchased this out of curiosity, and I ended up liking the echo dot a lot. I can get to listen to music and check the weather on the fly. When I'm sleep I sometimes put if on rainforest noises or crickets chirping. My son loves it two asking what's 1+1 even though he knows the answer. The only issue I have is I wish they would only remember your voice, because my son is only 8 and he thinks its funny when I'm listening to music and he says echo, music off.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    very good at cleaning up junk files and registry

    Posted
    Robert
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    very good at cleaning up junk files and registry, also optimizes start up files and internet .have been using Mechanic for several years and am Very satisfied with how it maintains all three of my computers. Only drawback is this version does Not allow you to have Privacy Garden and currently ByePass not compatible with Micro soft Edge. need System Mechanic Pro to have these options..

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Cleaned my Machine

    Posted
    gcismg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This was exactly what I need to remove trash from my Registry and clear ancient log and debug files. I would recommend running several times over several days if you are trying to clean up years worth of garbage. I had to run updates on allot of programs to get the machine healthy and I was also deleting unused software in the process and not all of it went away cleanly. This software cleaned up the remaining bits and pieces nicely.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Didn't work for me

    Posted
    unhappyuser
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I couldn't get this to work for me. Front of box says "Rescues Non-Starting PCs," but the side of box says an Internet connection is required. Apparently, the product really can't start a non-working PC as it requires connecting to the Internet to operate the software. Even when I managed to get connected in safe mode, the program never advanced beyond gathering files. Maybe someone who is tech savvy could get this to work. I never could.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    it sucked

    Posted
    pablo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Although my computer problem may have been too big for it to solve, the program seemed to only make matters worse.Among other things, It also prompted me to delete a startup program which turned out to be essential for opening my email. On the bright side, once it destroyed what was left of my old computer, I was motivated to buy a new one.

    No, I would not recommend this to a friend