Hello Leon, thank you for your feedback. We are sorry to hear your mount became defective in such a short space of time. I can assure you this, isn't the usual standard, as mounts are usually very reliable for several years. Not to worry, we've got you covered with our 2-year warranty, which guarantees we'll replace or help to fix your product due to any performance-related issues. Please contact us directly at [email protected] at your earliest convenience so you can continue to mount safely and conveniently. Best regards, iOttie
