Customer Ratings & Reviews

Got it a while back and after using it for a few months the air in my living room is noticeably better.

Great product. Does exactly what it says and so easy to setup

I’ve had pretty sever allergies since I was very young. I’m on a few allergy medications that help, but I still tend to wake up with drainage, itchy eyes, etc… I don’t have any inside animals, but live in a rural area with several types of animals and plenty of pollen, weeds, etc. all around my house. I was excited to get this unit and try it out. Whoa…. This thing is bigger than I thought! Not a bad thing, but be prepared. Out of the box assembly simple so I powered it on. Has fan speeds from 1-6, I prefer 4 in my house. Not too noisy and moves air at the right speed for me. I like the remote so I can turn it up from the couch or a different room. The timer feature is also super convenient. I can set it to run at a higher speed while we’re at work and slow down when I get home so its quieter. I planned on waiting a few days to write a review on this but honestly I noticed a difference after only a few hours! The next morning there was a definite difference in the air. It just spelled different, I wasn't waking up with a runny nose and was not sneezing! That's a first! I always sneeze in the morning for years now, but not anymore! It’s weird to say, but there as definitely a difference for both me and my wife in our air quality. I highly recommend this to everyone. I’ve already told several family members to go out and buy one. Yes its expensive, but it has a 10 year warranty and is worth it!

We have quite a few indoor cats, so we are constantly battling hair, dander, and especially litter dust. We also live in an area where about 9 months of the year has high pollen and mold counts, as well as occasionally smoke from wild fires. We've only been running the HealthPro Plus for a day now, but I can already tell the difference in air quality in that part of the house. At the rated 1125 square feet coverage, this would be perfect for an apartment or small house. Our whole house is about twice that size, so we may end up getting a second one if it continues to perform well. I really like the simple design of this system. It reminds me of those stackable Bento lunch boxes. There's a pre-filter level, two levels taken by the fan motor, a level for the charcoal filter, and a level for the final stage hepa filter. It's all held together by the two side arms, so it's super easy to open up and access the filters. Hopefully that won't be needed too much, as the filters are pretty expensive to replace. The fan is very quiet on the lower settings, but you definitely notice it at the 5 and 6 settings. With it running on the 4 setting, it's about as loud as when our central air system runs, which means you can hear it but it's definitely not a distraction. Considering the volume of air that it's pulling through the filters, it's amazingly quiet. The IQAir folks say "average use" is running it on the 3 setting for 10 hours per day. Given that usage, they say the filters should last 18, 24, and 48 months respectively for the pre-filter, V5 charcoal filter, and the hepa filter respectively. With ours running at the 4 setting for 24 hours/day, the filter life estimate from the menu is showing 4068, 5356, and 11,492 hours for each. (5-6 months, 7-8 months, and 16 months) From the IQAir site, replacement filters are $70, $100, and $200 respectively. But, really, if this effectively keeps down the allergen levels in our air it will be totally worth it. I'm also really impressed that this is made by the company in Switzerland and not China like most things these days. The instructions and documentation included with it is also excellent. It comes with a 1-yr warranty, but when you register it for home use they extend that to 10 years which is pretty incredible for a fan that could run something like 87,000 hours in that time period. My wife had been saying for months that we should get some sort of air filter, and now I'm confident we have the best one that's on the market. Probably the only thing better for our situation would be to install a whole-house system (which IQAir also sells). But for now, we'll run this and maybe get a second one and see if that effectively covers our entire house.

The air purifier works great but customer service sucks!

My wife and I have a long history of buying and using various consumer air filtration systems because my wife has a tracheostomy, she's on oxygen 24/7, and on a ventilator at night. When this IQAir HealthPro Plus Air Purifier became available to Best Buy's Tech Insider Network, I quickly reserved one. We've been using our new IQAir HealthPro Plus Air Purifier for about a week now and my wife has already commented several times on the difference it is making for her. After just a few days use, she said it's like breathing NEW AIR! After 5 days use, we began to notice there was nothing floating in the morning sunbeams anymore. Not a thing! Please bear in mind that we had another brand HEPA air filter running in our home right up until the day the IQAir unit arrived. Our home has an open floor plan and we positioned the IQAir system off to one side of the open living area. The IQAir HealthPro Plus has 6 fan speeds. Because we're home most of the time we run it at 3 during the day and bump it up to 5 at bedtime. It moves a lot of air and even with the best engineering, that can't be done and be completely quiet at the same time. So we do hear it at night, but we've always considered our air filter systems to be acceptable white noise. You get used to it. However, the next time we're not going to be home for a few hours, I plan on rolling the IQAir system into our bedroom and let it run full speed on 6 while we're gone. Speaking of rolling...you'll definitely want to install the roller kit that comes with this unit. You don't have to install it, but I couldn't imagine trying to pick this system up and safely carry it to another room. It is a substantial machine and it is not light. I'm a retired engineer, but I can't get technical about air filters and air purifiers. I'm not an expert on them. I don't have the ability to measure particle filtration efficiency and such. But, what I do have is a wife with life-long breathing problems who says for her it's now like breathing new air! And as a bonus we get to enjoy particle-free sunbeams while having our morning coffee! I don't know what else to say except we are very, very pleased with what this system has done for the air in our home in just under one week. It's actually pretty amazing!

This filter is premium and the price reflects that. The absolute main purpose is to reduce fine particulate matter in an area that is being inhabited, i.e. reduce the fine particles that are getting into your body. This will be most important for people with various ailments and conditions tied to the respiratory system. We can all benefit from less breathable small particles in the air, but its best to have a way to measure this. That's were an additional purchase of a PM2.5 meter with a reliable sensor comes in. The presentation on this unit is great. When you unpack, its already assembled and ready to plug in and turn on and use. Just add the included brackets and rolling casters if wanted. AND it has a test report for the actual unit, a very nice touch on the individual performance of the unit before packing, compared to some company set benchmarks. I'd recommend using this with a PM2.5 (measures particulate matter 2.5 microns or smaller) meter, so you can see the change in a particular room for fine particulate matter. I can see the PM2.5 number on the meter go down after an hour (my meter readout only updates every ten minutes from one minute samples from sensor) after turning this filter onto fan speed setting 3 in a large size room next to the downstairs "mud" room, that gets a lot of air exchange with the outside. At fan speed one, it is very quiet, at fan speed six, it is very loud. I.e. fan speed one would work well in a smaller bedroom at night, and fan speed six, well its pretty loud and I guess it might have its use in some party or noisy situation arts and crafts / home improvement type situation where you want as much filtration as possible. There is an odor filter on this unit and it works pretty well, a nice secondary feature to complement the fine particulate matter removal. Display has timer on/off scheduler for days of the week. Also has filter monitor status for each filter with estimates of remaining use. Along with led lights that show quick status of each filter. Remote control offers some functions, works well from within 15 feet or so line of sight. The filter replacement cost on this unit will vary due to use and environment, but might equal about half the retail cost of the unit over a 5 year period. I would definitely recommend this for people needing to remove fine particulate matter from their environment. It is easy enough to roll around from place to place if all on one level for anyone. It will really need to be paired to an accurate air quality monitor and/or 2.5PM meter so the effectiveness for a certain space / usage plan can be monitored and adjusted.

Aesthetics: white tower with optional casters that attach via rails on the bottom of the unit. The controls are on the top face of the unit, with an easy to read screen. Looks like what you'd expect from a standalone A/C unit or such, no frills Functions: 6 fan speeds from 40-300 cfm, which you adjust with a single button. The "up" arrow will increase the fan speed in increments up to 6, then cycle back to 1 if you continue pressing the button. Provided remote control lets you control the unit without having to walk across the room, which is nice. Capability: Unable to formally measure the particles in the air, but subjectively, I have noticed less sneezing and less sniffling with the unit on. The sound is also pretty quiet at the lower levels (~up to level 3). At the highest fan speed of 6, which is 300 cfm, it is louder than our white noise machine for the baby room, but that's a necessary evil in order to pump enough airflow to cycle that amount of air. Ease of use: a big factor that kept me from getting an air purifier before this was that the filters tended to be pretty difficult to access or replace. Or, like a humidifier, you had to replace the filters so frequently it just wasn't cost effective. The IQAir actually uses a slide-out tray design which makes accessing and checking the filters a breeze. Haven't had the purifier nearly long enough to test the max life of the filters yet Summary: very happy with this purifier, and the thoughtfulness of the design becomes very apparent with use. A built-in handle, removable casters for movement, and slide-out trays for each filter. Fantastic

The iQ air Health Pro Plus is an amazing air purifying system. It looks pretty good and doesn’t get too loud unless it’s on high. We have 4 pets and 3 kids so needless to say we have a lot of dust and dander floating around. We have our air purifier in our finished basement and it has worked wonderfully. I’m picky about smells and before having the iQ Air I could always tell there was something in the air. Now I can absolutely tell the air is so much cleaner. It’s hard to describe but the air just feels cleaner and easier to breathe. I usually have the fan running at 4-5 and it isn’t that loud at all. I’d say 3 is the sweet spot but I like having it at higher speeds to filter the air faster. It came packaged very well and was easy to lift out of the box. Pop on the casters, plug it in and you’re ready to breath cleaner air. My only concern is the cost of replacement filters when needed. The iQ air plus has several filters and each comes with a cost. They say they will last 4 yrs though so I’m ok with that. Overall this is an amazing, high quality product. If you want clean air for a bedroom or smaller space and you are in the market for an air purifier- this is the one to get.

Being asthmatic, my breathing is sensitive to most chemicals; especially smoke and elevated ozone levels. Beach living in the Carolina comes with some serious summer heat, humidity and ozone. For the last 5 years, from May – Oct, these less than desirable conditions have caused numerous episodes where my airways have become inflamed and feel as if they are closing. ER trips are never fun, especially when you can’t breathe. Once we got our hands on the IQAir, we were able to replace 2 smaller & very popular models by a different manufacturer (which did help my condition some), but were pale in comparison in reducing HCHO/VOC levels in testing multiple times with a calibrated Air Quality monitor. We are down to under .009 HCHO & .010 TVOC in the 1st month of use! Previously, we had levels 50-60% higher without the IQAir purging our environment of toxins and impurities. The unit is incredibly well built & extra quiet. We keep the IQAir positioned not far from the main air return for our central HVAC in our 1 story home. The IQAir HealthPro Plus 1125 Sq. Ft Air Purifier is a hands-down game changer in the most simple, effective way I could have ever hoped for. If you take one thing away from reading this review – let it be this -> Do not let the price deter you from purchasing this life changing investment. Your lungs will thank you. Oh, and the air in your dwelling with be so odorless and fresh, guests will notice – promise!

The IQAir Health Pro Plus is a room air purifier. If you've ever seen a video where someone fills a sealed room containing a device with smoke then turns on the device and has the smoke disappear, that's what this does. Those are powerful demonstrations because the air purifier is not a closed system. It sucks air in and blows it out. Only when the air comes out, it has been cleaned. These are particularly useful for me because while we make an effort to regularly change the aircon/furnace air filter, it still isn't perfect and we regularly open windows to let in fresh air. With fresh air comes fresh allergens and due to coming in windows (or doors as we go in and out), it bypasses the normal filters. This Pro Plus is not a small device. About one foot in length and width and about 2 feet tall. You're not going to be able to sit this on a shelf and it is hefty in weight. Luckily, it rolls on casters which would be good for hardwood floors or low pile carpet but not as nice or easy to move on the more plush stuff one might have in a bedroom (like I do). Though given its size and weight, I have no plans on moving it around (especially since my master is on one floor and other bedrooms up stairs). Once placed, that's where it will live. It plugs into a standard 120V outlet, so nothing special required on that end. As it's job is to take in air and vent the fresh, cleaned air into a room, you don't need to position it to vent out a window. However, as it is sucking in air, you'd want to position it so that it's not neccessarily tucked into an isolated corner so that makes deciding where to place it a bit tricky when you are introducing this to a new room. I ended up shifting my decorative file cabinet for it though I started to get the sense that a room that is normally more open, like the living room or den might be better suited to the design. Usage is simple. Plug it in and press the power button. There's four buttons (power, arrow, menu, enter) with a two line display on the panel as well as a remote. The remote has more buttons, mainly giving you a shortcut to setting speed and turning on the timer. Initially, we used it with the remote, turning on the unit on 4 as we're settling in for the night and off again in the morning. Digging more into the manual, you can program the time and day on the unit (using those four buttons) and then set timer to run at specific times. Due to young kids, sleep schedules can vary but I can see this being useful for a a different room or more settled home where one's schedule is more predictable. The product makes a couple claims which aside from it's ability to cover 1125 sqft rooms are its biggest selling points. One, that it is has 3X the efficiency of ordinary HEPA filters. Two, that it is quieter. I don't have a scientific way to test the first claim though I can report that it does the job of removing allergens and fine dust from the air. It certainly does a better job than a smaller shelf mounted unit we've used previously though that could simply be due to it's much larger size and not the filter design. In fact, the filter claim is a bit misleading as many of the higher end air purifiers also use an improved version of the standard HEPA filter, or at least make similar claims of performance relative to HEPA. Having not owned a previous version of this purifier, I don't know how much quieter it is but other than the lowest two, maybe three fan settings, this is not quiet. In a bedroom, at 4 or above, you definitely know its running. That's not necessarily a bad thing - my partner regularly sleeps with the aid of a noise machine so having background noise is normal in my household, but for others it could be a problem. Though, if you're running for 8-10 hours continuously each night, the lower fan speeds are likely sufficient. I can imagine you'd want the speed set higher in a larger room that strains the capacity rating but with more space comes with more room to diffuse sound. Still, at the high speeds, it would be in direct competition to a TV where you'd either need to increase volume beyond your normal comfortable listening level or drop the speed while watching a show. In conclusion, it does its job well though would work best in larger rooms. With something closer a 200 sqft bedroom, your noise sensitivity becomes a factor. I would make this selection when initially buying furnishings for a room if introducing to a bedroom or a smaller space as a good location for placement becomes harder to manage. If this was a bit more decorative where it could do double duty as an end table, that would help. But it's all air purifier and so needs space reserved exclusively.

I think just about everyone really needs an air purifier but not many people have them because of the confusion and/or price involved in obtaining one. While the HealthPro Plus is not cheap it's a unit that works extremely well and covers a very large area in regards to cleaning. As an owner of two cats and two small dogs we have been on the lookout for an air purifier for a while now and the HealthPro Plus seemed to fit the bill. Receiving the unit is a little intimidating at first as the box is huge but once you get it out of the box assembly consists of just a few minutes of snapping two slender plastic parts and then inserting the wheels until they snap into place. The manual doesn't really mention the part about the wheels, just saying to put them on and at first when I did that they kept coming off. I put the unit back upside down and pushed down on the wheels though and they did snap into place and never came off after that. The filters all are in the unit so really aside from the wheels (if you choose to use them, they are optional) you only really have to "install" a power cord, which is akin to plugging a cord into a hole, very simple. Once that is done you can use the unit although, at some point, you will want to program the date and time as well for the sake of being able to set the timer and schedule the unit to run if you so desire. This is all done very easy and intuitively. Now there are a couple of cons of this unit. First, the biggest is there really is no way for you to measure the quality of the air with this unit and it does not seem to measure the air quality at all on its own to throttle back the settings, you must do this manually. I emailed support and never heard back. I also tried calling them during the morning hours but they are on strange hours due to the fact I believe they are out of Europe. The fact that you spend so much money on an air purifier that does not measure the air pollution at all is a bit strange, I suppose though if you can afford $899 for a purifier what is another $100 for an air measurement device though eh? The last con is the display of the unit is not backlit which means adjusting it in the dark is not going to really work, you will need a light. This is more of a minor quibble than a real complaint though but it should be noted if you plan to be using this a lot in the dark. Now, the bottom line is this: how does it work? Well it works fantastic. Running on 6 (the max) it will purify a room (as far as I can tell anyways using my nose) in a very short amount of time. 6 is pretty loud though and 5 is also loud. Once you hit 4 it becomes like a small fan and go to 3 and it's barely noticeable. 1 and 2 is so low I can't even hear the unit running unless I really strain to hear it. My wife has been coughing very little and my allergy attacks (sneezing) have pretty much went completely away whenever the unit has cleaned the air so in that sense it's really doing well at it's job! The fact that this thing is on wheels is nice as it makes wheeling it around to various parts of the house to purify the air very simple. This thing has done an amazing job of cleaning up the air in our very, very large house and has removed all odors of any sort, pet or otherwise. I'd highly recommend it to anyone looking for a very sturdy, workhorse of a unit that is going to be a beast at cleaning your air. Just be aware you probably are going to want to buy an air quality measurement device as well (which currently go for about $100-150) if you want to absolutely measure the air instead of just going by what you sense it to be. The fact that it looks like a small copy machine absolutely works in its favor as it's very unintrusive besides any sound that may be emanating from it depending upon the setting. RECOMMENDED.

We’ve used less expensive air purifiers over the years without really much effect. This IQAir Healthpro Plus is a totally different animal, and if you’re serious about breathing cleaner air in your house, you may want to consider it. I’m happy about the fact it does NOT use ozone to clear the air. Ozone can cause its own set of problems as you can read about online. As you’ve probably read in other reviews, the Healthpro Plus is SOLID; 35 pounds and sits on the floor. It’s well made in Switzerland. It has ‘quality’ written all over it. To be worth around $900 it would have to, and it does. It can handle smoke, pollen and dust with ease. I was delighted to see after I unpacked it from the box, that it’s completely pre-assembled except for the 4 casters you can install on the bottom. (The casters are not necessary for operation.) You can just place it on the floor, plug it in and turn it on. My 10-year-old granddaughter has severe allergies to pollen and dust. Also, there’s a horse barn just a block away so she’s often in distress, with her Benadryl and inhaler always close by. Her allergist told us the importance of a good air purifier. He said if she uses it for the 8 hours that she’s doing homework in her room and sleeping, the pure air will help her body “reset” to fight the allergens she’s going to experience the next day. The Healthpro Plus has all kinds of programmable features, you can schedule it to run at different times and different speeds on different days of the week; programming it did seem kind of complicated. Fortunately, in our case, she just taps the power button once in the evening and the same button turns it off when she’s ready for school the next day. The unit remembers the fan speed selected. To put the unit to the test, we bought an air quality monitor and was curious to see how the Healthpro would work in a scientific manner. It measures atmospheric particulate matter in both 2.5 and 10 micrometers. 2.5 micrometers is about 3 per cent the diameter of a human hair. On the day we tested, before we turned on the Healthpro, we were measuring an average of SIX to EIGHT ug/m3 of both. According to the EPA, hitting a level of 12 would be of moderate risk in sensitive individuals. We turned on the unit and let it run for half an hour in my granddaughter’s room. We returned to find the level at ZERO, occasionally spiking at 1. Our faces lit up, but not as much as our granddaughters the next morning when she woke up. She didn’t have the watery eyes and sneezes which usually greeted her in the morning. Just seeing her that happy was worth the relatively high cost of the unit.

As a kid, I never had any issues with allergies. Once I started getting older though, allergies very much became a thing. I'm not sure if it's just a placebo effect, but the IQAir filter does seem to help some. The box the filter came in was enormous. I drive a small car, and I had to pick it up from my local FedEx store. I could just barely fit it in my back seat. The filter was very easy to setup. Lie the box on its side, open the top, remove the styrofoam with the casters and paperwork, and pull the filter out by the handle. I will warn you that the handle is plastic and doesn't feel terribly stable. Also, the two side pieces are plastic and kind of "clipped" into place. I knocked the one ajar when removing the filter and had to snap it back into place. The caster rails just clip into place along the bottom, and the casters themselves have to be smashed onto little plastic pegs protruding from the rails until they click (this was the hardest part of the whole setup process). The filter offers variable fan speeds ranging from 1-6. I found 1-3 were fairly quiet and easy to tune out. Above 3, the filter becomes quite loud and distracting. The filter advertises that it's able to filter out ultra-fine particle (UFPs). This was another big selling point for me as I have a small 3D printer, and there has been a lot of stuff in the news lately about the dangers of UFPs from these types of devices. It gives me some peace of mind that I'm not poisoning myself to death for the sake of 3D printing little plastic boats. All in all, I'm pleased with this air filter and would recommend it to a friend.

Make no mistake, this unit is BIG. But it’s on casters, so rolling it away to the closet is simple enough. I have allergies to dust, my dogs’ dander, ragweed (in full bloom at the moment), and mold. And we just put a new natural fiber rug in the master bedroom. I read a ton of reviews for different air purifiers and filters, and most of them said the same thing—don’t waste time with the little guys, just get a serious one like this and do it right. This one comes fully assembled, save snapping on the wheels. Instructions are beautifully simple down to how to easiest remove the packaging and operate the remote. I was impressed with how easy it is to set and forget. The one thing I will note is the clips that hold the bottom in place are rather flimsy, so just don’t knock it around. Other than that, it’s sturdy, has a handle, and the wheels make it necessarily portable to get it out of view when not in use. We used it in the master at night and in the living room during the day. The awful new rug smell in the master went away in two days. After four days I was waking up without stuffy nose or sore throat for the fist time in ages!! The air actually smells different. I can’t wait to see the difference it makes in the amount of dust over time. I would give five stars for function and 3.5 for build quality. Total 4 stars and definitely recommend.

IQAir HealthPro Plus is a powerful air purifier. It is also large and heavy. It does come with rollers that you can attach or leave off depending on your personal situation. I have carpet so the I attached the rollers to help get it around. It was easy to do, no tools required. The 3 air filters are already installed, so once you've decided on the rollers, you can plug it in and it's ready to go. The instructions go over the fan levels and how often the air will cycle. This air purifier will cover 1125 sq. ft. I turned it on, set at level 6 (max) and the air was powerful. My son and I both suffer with allergies and our home is surrounded with woods so the dust gets in terribly. I damp dust, but it's just a constant battle and our sinuses and eyes suffer. So my hope is that this will help me with cutting down on suffering. I did a deep vacuum and dusting after starting up the air purifier, rolling it from room to room every couple hours the first day. The next day, I left it in the living room to run and now alternate rooms. I've had the unit for a week and can say that my allergies seem to be doing better, even after I mowed, and my son is not sniffling as much. The dust is not gathering back on the furniture as quickly as it was and I feel much better about the air quality we are breathing at home now.

I get nasty allergies in the spring and ragweed allergies and dry eyes in the summer, as well as the layer of smog living in Utah. This has done a great job of alleviating those allergies. Add in two cats, two dogs, and you got a house that has very questionable air. I turn it on to level 6 when I get home for a half hour and level 1 after that. Keeps the house smelling fresh without needing chemical perfumes. Only had it for a few days so far, but looking forward to its use during the cold/flu season and family gatherings. Only “issue” is it’s huge, so this really isn’t for small houses.

My wife and son suffer from a variety of airborne allergies, and, since moving to Arizona, some have gone away, and others have become more acute. The amount of dust out here is legendary, and, as great as it is living here, one of the worst things is the airborne pollution that comes through here, especially during the monsoon season. We don't usually open the windows because of that, but we do spend most of our time outdoors, so the doors open and close numerous times a day, allowing dust and other pollutants into our house. We've had a couple of good air cleaners since moving here, but, I knew that this one would be the most effective for helping out with airborne pollutants, and after a few days of use, I can confirm that! Very quiet at low speeds, and not too bad at max speeds, within an hour of hooking it up, my wife and I both noticed a BIG difference in the air quality in our house. Considering all the stages of filtration this unit offers, its no surprise in how effective it is. Its hard to put a price on good health/air quality, but, if you want the best, look no farther than this unit..Highly recommended!

Works great! Arrived well packaged, was easy to set up, very intuitive controls. I had it up and running in less than 2 minutes after unboxing without even reading the instructions. The included instructions are well written, and there are many settings for however you might desire to run your purifier. I decided to run mine continuously as a whole house filter since my house is small. I have been amazed by it's ability of removing strong odors. I cooked Onion rings, fish, bacon, fried eggs, and within an hour or two the smell was completely gone... When I come home from work my house has a nice fresh smell to it, and I even unplugged my plug in freshener, because the purifier was filtering that smell as well, I couldn't even smell it when I got home unless I got real close to the plug in. I was kind of hoping that it would help me with my allergies, but I still have them unfortunately... and the only thing bad I can think of saying about it is that it's kind of loud if turned up to any fan speed above 3. I would recommend this to a friend, or anyone else as well.

I have two cats in my household, and two friends are sensitive to the smell of pets in general. I ran the unit by for 2 hours in a 700 sq ft space prior to having my friends over. Both said they could barely tell I had pets in my home. Both stated their nose didn’t feel stuffy or itchy! In addition to the test above I have used the air filter when making food with strong smells that tend to linger for long periods of time. Lingering smells have no longer been an issue. I have the filter on a schedule so that it runs 2 hours before I get home from work every day, so that I come home to a clean/fresh smelling home. I feel more at ease running this filter since I am getting quality air in my home.