Customer Ratings & Reviews

We love our new robot, Mr. Bubba Bot as named by our son. He cleans without complaining. Great tool for any hard time we've tried him on.

I purchased the Roomba i3+ last year and have had great results with it. So i went ahead and purchased the M6 to run in tandem with the vacuum. I had nothing but problems from the initial setup. First, the robot would not enter all of the rooms in the house (no thresholds). After multiple calls to iRobot tech support, the mapping was finally figured out. However, the M6 was then giving an error chime ever minute or two, without any errors being present. When sent out to perform a job, it would run for a minute, then shut down in place. It could not be sent home. After more calls to tech support, they decided to ship me a new unit. A week later when the new unit arrives, the initial mapping works better. I set all the keep out zones without issue. However, the next morning when I removed a keep out zone, the robot started behaving the same as the previous unit. Tech support said it's a known problem and they would download a software update, but after 5 days of listening to the chiming, I got fed up and returned the unit. On top of all of the headaches, the mop doesn't even do a great job of cleaning the floors. Our steam mob works better. I highly suggest making sure these bugs have been worked out before considering a purchase of any iRobot model that features mapping. The i3+ is still working great.

I decided to buy a Braava jet m6 to match with my iRobot vacuum. The Braava failed after 1 year of use. I do not have pets and live in an all tile 700 sq foot town house. The braava would clean after my iRobot vacuum. The left wheel is stuck to the point where it can only spin in circles. After contacting customer support, they offered me a $75 credit on the unit. They explained that they cannot repair my issue and they would only offer me a credit to buy a new one. The braava is a good idea, for a minimal sweep of a home until a deep clean can be done. However, paying $400 for an item that has a known design flaw and with no option of repair is a big no for me. I did not do research before purchase and paid the price.

I really don’t recommend this product. very slow, and leaves the floor all marked and misted.

Excellent mapper. Very good at cleaning the corners as well and very precise too. A must buy!

Definitely helps when you have a busy schedule. Can map rooms just like the vacuums. Great product.

Great house wifi mop. It cleans and does its own thing without any involvement. Great product.

My wife was excited to get a robot to keep her brand new walnut floors clean. It was fun to set up and watch start moving. But that was it. It left streaks all over our floor, couldn’t get on or off the bases, and then would stop on the floor and sit there for hours - with a wet pad leaving a water mark on the floor. The floor contractor is back today fixing everything. Be old school....but a broom and mop.

Its a cool device but dont think that it will be like doing this manually. It can get the job done but not like if you did it yourself.

Great mop, especially with the mapping features and ability to schedule mopping routines.

excellent product I love it very much, I always shop at Best Buy and it has always been good to buy there

Great buy don’t really need 60 characters to say so but Best Buy requires it for me to get my points

This item is a great product. Not only does this mop do a great job, but it is pretty cool technology.

Worked good for the first couple of months, then we had to start assisting it of it's base, then eventually if we wanted it to work, had to manually start it and push it off it's base, otherwise it would just sit there and wheels spin. Kept base clean and clean pad on all the time. Appears tank possibly leaking down through wheels giving them no traction. Not worth the time, money or hassle to have something take 7 hours to do what I can do in an hour.

Not as smart as the vacuum but still a great addition to cleaning devices in our home.

I use my braava on a schedule after my roomba and the only issue I have encounter is wishing the pads were bigger

Works great, we have the S series roomba and they work great together. We have a home with 3 dogs it’s a must have.

Robot vacuum does a really good job cleaning the floors. The only draw back is that the replacement mop pads are a little pricey.

We love this vacuum! We are going to pair it with the room a i7 as now it can navigate dark caret, FINALLY!!

Love love love!!! Can’t believe I didn’t get this sooner!