Main Content

Customer Ratings & Reviews

iRobot - Roomba 675 App-Controlled Self-Charging Robot Vacuum - Black-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 426 reviews

96%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 20 Reviews mentioning:
stuck
  • Rating: 4 out of 5 stars

    Roomba

    Posted
    AGreen
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It's ok but it gets stuck a lot. I set it so that it'll clean while I'm gone but it always gets stuck on something so the house doesn't get clean. Besides that it works well.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    The Vacuum that just couldn’t

    Posted
    Dave
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought one of these to see what the hype was all about and to try to keep up on the pet hair and dirt, but the vacuum got stuck in one room and looked like it was lost the whole time. It was very loud and could never find its way back to the dock. Worthless and will stick to manually vacuuming

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great roomba

    Posted
    Losa1987
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Great roomba only con is that it gets stuck on rug

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good

    Posted
    Dennis
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Seems to get stuck alot but works great,has no issues

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Spinner gets stuck

    Posted
    Wwpd33
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    So this isn't a bad product however, the spinner/sweeper gets string or hair stuck and wrapped around it often. It also has the tendency to wedge itself underneath things. That being said, when you don't have to rescue it, that thing works very well. We have two dogs and two kiddos that track dirt in often. I set "Robert Roomba" on a timer 7 days a week and he happily sings his I'm awake song and gets to work. Secure the base so he doesn't move it around!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Works, but not always

    Posted
    Buyer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    After using it over a months, it stuck under the bed couple times and also failed to return home once. However it is a good way to encourage kids clean up the toys from the floor.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Mostly great

    Posted
    Casey
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The roomba has been highly effective for us. The only areas that have had issues are dark designs on rugs tend to be read as 'cliffs' by the robot so it will get stuck in the open. The other thing relating to rugs is sometimes it will push dog hair off the edge of rugs instead of picking it up.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great vaccuum

    Posted
    Roombarocks
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Great robotic vaccuum. Works great cleaning the floors. We do have a thicker rug on our vinyl plank floors that sometimes does get stuck on but it really cleans well.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    It works hard and is easy to maintain

    Posted
    Ace25
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Nice vacuum, easy to program, cleans even after a good sweeping it'll fill up the bin. My only complaint is it getting stuck under the sofa and not cleaning thoroughly which I understand comes with the more expensive units with cameras. This one basically drives around randomly for an hour and goes back to the base sometimes

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A Huge helper in the household

    Posted
    andoy33
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This roomba does great on my stone floor and pick everything up. For a base model the 3 stage cleaning does a really good job on carpet and stone floors. the only downside to this robot is that it falls down the staircase and gets stuck on cliffs. I also wished it came with a virtual wall barrier.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works Pretty Well

    Posted
    maddenlover
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We love the Roomba. It's nice we can control it from an app wherever we are. It picks up pretty well. Our only complaint is that it does get repeatedly stuck on a few items, so we mostly have to run it while we are home to monitor it.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Saves time when your busy

    Posted
    Ks1badnp
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The idea is good but it. Doesn't always go. Around the room as expected. It gets stuck frequently and goes in circles

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Glad I bought it!

    Posted
    Chelle
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This was the second vacuum I bought. It was to replace one that didn't work well. This one works pretty good. Sometimes it gets stuck or misses some little pieces on the floor. I am glad I bought it though.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works well for maintance vacumming

    Posted
    grlnxtdoor
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I really like the Roomba 675. I have it on a schedule to vacuum 1-2 times per week. It does a nice job unless it gets stuck or locks itself in a room. The only other negative( other than getting stuck) is that is very loud. Luckily my dog does not mind so I run it while I am at work.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Fun and it works

    Posted
    kkellyp
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It doesn't take the place of my pet-friendly deep-cleaning vacuum, but it does a fair job of picking up most of the dirt, and moves easily between carpet and tile, only getting stuck where furniture is JUST the right height to trap it. Had a little trouble finding its way "home" to dock, needed a nudge or three. Fun to watch (fun for the dog, too! @@@@@@@ , but I wouldn't go off and leave it to run on its own. Still, I like it!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great starter Roomba

    Posted
    SAHD
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have had the Roomba for over a month now. The Roomba does a great job of cleaning everyday. Has some trouble on area rugs. We have mainly tile and this works great. WiFi cleaning works nice if you want to start a job. I merely rated it a 4 because of the inability to clean area rugs and occasionally getting stuck on sliding glass door windows.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Requires attention

    Posted
    Rudy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I really like this roomba. It's the lower version of all the ones that are available. I bought this on sale for black friday and have been pretty happy with my purchase. The roomba does require frequent cleanings. I do have a dog and that does make the regular maintenance almost a daily thing. Sometimes the roomba does not make it back to the charging station. It may be because the battery dies before it is able to or because it gets stuck.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Mother's Lil' Helper

    Posted
    RoboSuckMaster
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this vacuum for my mother who just had knee replacement surgery and needs help with vacuuming. I set up the app on her phone but she just presses the 'Clean' button the the top of the vacuum whenever she wants it to clean the house. It performs well and does a good job getting into the numerous areas she cannot reach: under furniture, behind the couch, etc. She absolutely loves the thing. Her house is a large ranch with a mix of carpet and linoleum which the Roomba copes with easily. Other than emptying the bin periodically she hasn't had to perform any maintenance. Her only complaint has been that it periodically gets stuck under furniture that has just the right height to trap the Roomba...it sort of gets wedged under the coffee table and the love seat somehow. Getting it out has been a bit of a challenge at times but its hardly enough to detract from the experience of owning it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Roomba is my new best friend

    Posted
    RudyTheRoomba
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is my first robot vacuum and I love him. I say "him" because he has a personality and I've named him Rudy. He works so hard sucking up debris through my house. I've him on a daily schedule to clean and it definitely reduces the need for me to sweep or dust. Rudy gets stuck on the cat toys and under the couch sometimes so I do need check for obstacles before I let him loose. But, that helps me keep the house nice and tidy. I recommend this product to anyone of the fence on whether the cost is worth it or not. Get one!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It does the job

    Posted
    TBiggs
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It works, but there are some caveats. First off, you'll need to schedule the thing to run while your at work or sleeping. Otherwise you're better off just vacuuming yourself. It does a pretty good job of cleaning medium soiled low pile carpets and wood floors. Now come the issues. It does seem to get snagged and stuck on pretty much anything it could get stuck on. Throw rugs, Christmas tree aprons, tight spaces, etc. This means it stalls out in the middle of your cleaning (which means no cleaning for the day and a fully drained robot). This model also does not map out your living space, so you're at the mercy of the robot driving around until it bounces into a wall or something and just randomly cleaning until it's about to die. If you can prevent it from getting stuck, it will dock and charge itself, but I haven't been able to get it to run for a full week without getting stuck at least once during the week. That's with cleaning up after the kids EVERY NIGHT so there's nothing for it to run into other than furniture.

    I would recommend this to a friend