Customer Ratings & Reviews

Replaced and older Roomba. This one works much better. No issues so far. Loving the AutoEmpty Dock. So much better than manually dumping daily.

Best roomba so far. Own 2 previous version and by far this is the best one. Worth every penny. Great for pet owners.

Excellent! Highly recommended! Save your back and go with Roomba. You will be glad you did!

The app is a little funky and I've had the unit sit in one place while running and had no control of it. Beside these two problems the vacuum does a good job.

As a long-time Roomba customer dating back to the first generation of the product line, I expected a basic level of professionalism and integrity from iRobot. Instead, my recent experience reflects a serious failure in customer trust and internal accountability. I was working with a representative named George S., who provided a written and confirmed price quote for the Roomba 705 Vac: $549.99 – $130 trade-in – 15% discount ($67.49), totaling $382.49. I have emails as proof documenting the exact price he offered me. However, the moment I informed him that I was ready to complete the purchase, he stopped responding entirely. As soon as the product price increased from $549 to the $700 range, he suddenly contacted me again—pushing me to buy it at the higher cost. When I declined and said I would wait until the price dropped again, he went silent once more. When the price returned to $549 last Monday, he again did not respond. I escalated the situation through the main iRobot customer support line, provided full context, and referenced the email proof. I was told that they could not honor the quoted price, and that only George could apply the 15% discount, despite the fact that he refused to respond. This reveals either a lack of internal communication, a lack of accountability, or a deliberate practice of inconsistent pricing—none of which reflect well on the company. This kind of opportunistic and unreliable behavior is unacceptable from any organization, especially one competing in a rapidly advancing market. After years of purchasing Roomba products—including owning the S9—this experience has completely eroded my confidence in iRobot’s customer service standards. As a result, I chose not to proceed with the purchase. Instead, I bought the MOVA P50 Pro Ultra for the same $549 price point—a product that offers superior features, better value, and includes a mop, all without the unprofessional runaround. iRobot has lost a long-time, loyal customer due to its in

Great product, easy to set up. Easy to use app and the roomba works great.

Just ok…would get stuck on all of my carpets. I would have to restart it every time it would run. The mapping is on target and would be good if you have no rugs in your house.

Easy to use app and follow instructions. Easy set up and works well.

Great product. We purchased on for every floor. We specifically did not want the mop feature.

Very nice unit, does a nice job. Havent had any issues with it

We love this vacuum. We set it to run when we're not home so we have clean floors when we return. No issues!

Best thing I ever bought . Has changed my life-really! I love it!

Love it. Easy to install and have on my phone. It rolls out every day and does a great job

Great, new design. Works great. Good price . This is a great upgrade

Does the job. Will see if it lasts as long as the old unit.

Great vacuum. A really great upgrade from our first iRobot.

love it but i hate filling these out ! i have used your company for years i do not understand why you keep asking me to do these

Solid product with decent suction and good avoidance ability to not run over objects left on the floor. Overall it is quiet and unobtrusive. The process of dumping itself can be a bit noisy, but worth the annoyance as long as it is not when you are trying to have a quiet space at the time. The rollers can be challenging to clean when hair gets wrapped around it, but this is the case for most vacuums. It works well for pet hair and overall clean up. It can miss spots but that could be user error. It has a solid battery life to do its job without challenges. Easy enough to set up and has 3D mapping to help it to avoid things like cords so it doesn’t damage your electronics. Overall easy operation, quiet work and solid suction. It looks very much like previous models and seems to have the same basic functionality. The quieter motor and the upgraded 3D mapping seem to be the biggest changes. It seems somewhat better for animal hair and cleaning in general. Nice product that makes general clean up easier.

Exceeds what was expected. So easy to use. Does a great job.