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Customer Ratings & Reviews

Your price for this item is $299.99
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The comparable value price is $499.99

Customer reviews

Rating 4.3 out of 5 stars with 1515 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Roomba 890's cleaning performance, ease of use, and effectiveness in removing pet hair. Many appreciate its simple setup process, although some users found the navigation system needed improvement and reported issues with battery life and noise levels. The small dustbin size was also a common complaint. While some found the virtual wall helpful, others felt it could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,515 reviews
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like advertised, easy to use and clean, goes everywhere in the house

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Setup

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real easy to set up. Does a great job. Sleek design.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to work as promised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter in law who will take it back to Japan where they have all hardwood floors, 2 small children and not much time to sweep and clean. We tried it out here on our tile floors and it went merrily on its way for several days before we boxed it back up for the trip to Japan. It did a good job. If we had one, the boos would say it doesn't do a great job we still have to vacuum and mop the floors so no reason for us to purchase for ourselves. I would see this as a big help to busy families. The great price on this model for Christmas made it a great gift and they are happy with it back home in Japan.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My floors stay clean!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my robot vacuum. Sometimes it does not make it to its home base after a cleaning but that is really not that big a deal. It does a great job and runs for at least 90 minutes on each job. Has to be emptied every few days but that is easy to do. Thinking about buying another one for another floor of my house. Would absolutely recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job but i realized after months of use, the parts are quite expensive especially its just plastics and brushes. Battery as all electronics last shorter compared when it was new

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good cleaning, but a bit touchy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It requires some effort and patients to set this thing up on the iPhone app and the trash bin light comes on all the time, even though it is not full. But it does clean well and I love that it goes under furniture.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best helper ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great buy, we are in love with our roomba. You just let it run around and your house will be cleaner with zero effort. Also it battles with carpets and small spaces, it has scratches and battle scars but still runs like a champion. Love it so much I bought this one for my mom as soon as I saw it on sale

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Dog hates it, girlfriend loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to help out with the wonderful massing of dog hair that we consistently find ourselves in, and, in a nutshell, it does what it should. I dig the little bot. Sure, there are some drawbacks with continued maintaining and it doesn't go where you want when you want it to, but if the job is done, why question the little bugger?

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this little machine! We named ours Jarvis! After my son (13yo) vacuums, I can turn on Jarvis and he will pick up EVEN more! We have two puppies inside and it picks up so much pet hair! It is an absolute time saver and does an amazing job! We have been recommending it to EVERYONE!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I gave this as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this as a gift to our daughter and she absolutely loves it. They have 2 kids and a dog and she was worried how the dog would do. It seems everyone loves this device. Mom loves how it cleans, The 2 year old loves how fun it is to follow around and the puppy thinks it’s a toy to chase. All in all great reviews all the way around.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Good, but not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new house has a lot of vinyl/tile. We wanted an automatic vacuum to keep up with the cleaning. While it does well enough, it seems to forget where things are, and takes longer than it needs to.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my vacuum. Very easy to set up and does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    MomOfBoys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought because of a new puppy that sheds and boys that leave lots of crumbs. It is really great and and can really clean the house while I am gone. I only have tile so I know it works for those areas; mine did not get stuck in any corners and went all the way under furniture. Awesome buy for a mother wanting less effort in cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great cleaning job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job. Still getting used to the fact that it goes where it wants to. I would like to direct it. I'm used to my vacuum cleaner, but this is easier on my back! I need to get used to it. Cleans good.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 4 out of 5 stars

    Does a decent job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it took some getting used to, it does a nice job of picking up dog hair and some ground in dirt in my rugs. It still tries to go over some tubular chair legs, but it’s learning. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 4 out of 5 stars

    Great for pet hair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was swiffering my hardwood floors daily due to a shedding long-haired Chihuahua. After a back injury we took a gamble and bought this. We are very pleased with how it picks up the pet hair on the hardwood floor and off of carpets.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, and effective product. Highly recommend to anyone

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both hardwood and carver in my home and this Roomba works great on both. Only downside if I was to say it has one, is that it gets stuck ever once in the while in certain places (between chairs and behind couch). I would totally recommend this model if you have have hardwood and carpet.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy and it does a great job on our floors.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hoping to reduce the number of fir needles on my floor. Was pleasantly surprised at what a good job it does. I figured it would be good at picking up dirt in the middle of the room but when I swept the floor before mopping there was hardly any dirt. it does a good job getting into places I didn't think it could. I can almost retire my broom.

    I would recommend this to a friend