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Customer Ratings & Reviews

Your price for this item is $299.99
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The comparable value price is $499.99

Customer reviews

Rating 4.3 out of 5 stars with 1515 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Roomba 890's cleaning performance, ease of use, and effectiveness in removing pet hair. Many appreciate its simple setup process, although some users found the navigation system needed improvement and reported issues with battery life and noise levels. The small dustbin size was also a common complaint. While some found the virtual wall helpful, others felt it could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,515 reviews
  • Rated 4 out of 5 stars

    I liked the 1st one so much I bought a 2nd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd unit I own. The first one (a 900 series) is fantastic - so far the first unit has lasted 3 years with no problems at all. The 2nd unit is the upstairs unit. I have both units working daily, and both units handle rugs (both with and without tassels) excellent. The 890 also avoids falling off the stairs automatically. Although if I had to do it over again I would have bought another 900 series. The cleaning of the two are equal, but I just like the user interface of the app for the 900 series more - that is why I gave it 4 stars. I liked this product so much I gave one to my parents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for busy people with pets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it claims. Keeps the floors clean and as a result, there seems to be less dust in the house

    I would recommend this to a friend
  • Cons mentioned:
    Dustbin size

    Rated 3 out of 5 stars

    Does the job but clumsy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this Roomba on thanksgiving sale. I ways very excited to use it in my entirely carpeted house. However, it keeps getting stuck a lot. Also after a few weeks of usage, now it kept telling me to empty the bin even when the bin is hardly full. I reset using the app but still same error... it cleans a very small carpet area and stops and announces me to empty the bin. It's annoying. I have started to pull out my dyson more often. So that kind of defeats the purpose. However, since the technology is still growing, I'm going to recommend it for what it is.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very pleased with performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's only 2 weeks since we have this iRobot. Cleans well. The app is very nice. Easy to learn. My grandmother should also be able to use the app. It could climb over small obstacles and cleans bathroom rugs also very well. Easy to open and remove entangled hair. I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best maid ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new roomba! Instead of having to sweep every day due to all the pollen falling from the trees, clinging onto our shoes and spreading all over our floors, I schedule the roomba to turn on every morning and it erases all that was done the day before! Love it!

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Cleans well but makes many trips over same areas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iroomba because I don’t need to vacuum but a few glitches exist: not a good sense of where it has been, getting “hung up,” and not going home without instructions.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Little helper

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomba is my little helper, it helps me save time doing the sweeping chore for me. I took off one star because I find it loud compared to other models.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Get you one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my little Skippito (aka Roomba)! It's totally worth it for a busy working mom with too many tasks to tackle in a given day. It's great entertainment too! Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Maid service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can set it to vacuum the entire house for me while I'm at work!!! I absolutely love this Roomba!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome automatic vaccum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 dogs that shed a lot of hair and this roomba is great at picking it up. Its so Easy to use. You do have to be careful if you have area rugs. I have orientals with fringes and sometime the roomba gets stuck in the fringes. Other than that its great.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Great for pets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a Saint Bernard and another medium sized dog in the house and this thing really picks up the pet hair well. You may have to empty it a little more often at first but it's worth it. Very nice machine and the battery last a long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive but generally reliable.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba is expensive compared to some other robot vacuums. I have two. The first one bought in 2018 is reliable but needs regular upkeep -- new brushes, rollers, etc. -- as I run it through all rooms weekly. The second one is more finicky -- sometimes launches off its charger on its own, then does little doughnut patterns before trying to return. Maybe tied to the wi-fi feature, even though I don't control it that way. All in all, frees me up to do other things instead of boring vacuuming.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great IRobot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Roomba. It is easy to use. We are able to let it go and do its job. Got it for a great price. Best Buy always has a large selection of products. Able to purchase through their on-line shopping and the pick up....great.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 4 out of 5 stars

    Great on pet hair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 890 does a great job on cleaning up pet hair. It finds its way into each room. My house has only ceramic tile and hardwood flooring. The 890 is Everything advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 4 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum works great cleans well, works on pet hair. One problem is that it does not work on area rugs with a large step up it sees these as a obstacle and goes around them

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great if you have pets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been almost life changing! We have a Basset that sheds terribly and showed very badly on our dark bamboo floors. We have it running everyday and it is amazing. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Must-have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your schedule is anything hectic like mine, then you don’t have time to worry about sweeping your home. My Roomba is a life-saver. It’s the second one I’ve owned and I would not go without one. It picks up well after my dog that sheds like crazy. Money well spent.

    I would recommend this to a friend
  • Pros mentioned:
    Dust pickup

    Rated 4 out of 5 stars

    Silent and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love watching this thing scoot around the room. couldn't believe all the hair it kept gathering up (wife & daughter) love being able to schedule it from anywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first 'robot' vacuum. Loved my Dyson, but didn't have the time to constantly run it (with 3 dogs, it was constant). When it finally died, i upgraded to this little guy. I wasn't sure it would deal with the pet hair, but I've come away pleasantly surprised. It will run for about an hour, and after the first few days, stays on top of the dirt and dog hair. I find the 'full bin' sensor touchy (it reports full when it very much isn't). I bough this just before the newest model came out where the vacuum will empty itself into the dock attached bin. Oh well. For the price, this is a very good vacuum. Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    these things are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    take the work out of housecleaning. These are absolutely great! tehe only thing i wish is that i had the one that has the self dumping after cleaning. Other than having to empty the bin after cleaning, it is great! So happy with the purchase.

    I would recommend this to a friend