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Customer Ratings & Reviews

Your price for this item is $299.99
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The comparable value price is $499.99

Customer reviews

Rating 4.3 out of 5 stars with 1515 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Roomba 890's cleaning performance, ease of use, and effectiveness in removing pet hair. Many appreciate its simple setup process, although some users found the navigation system needed improvement and reported issues with battery life and noise levels. The small dustbin size was also a common complaint. While some found the virtual wall helpful, others felt it could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,515 reviews
  • Rated 3 out of 5 stars

    Doesn’t clean as well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as great as the shark. Not worth the money there are better vacuum

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Loads of Fun

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Roomba. Must say it's loads of fun. Did a good job cleaning the carpet in my 724 sf one bedroom condo. I say this b/c I had to clean the dust out of the bin after using it only one time. Best to use the mobile app as U can program it to clean on certain days. Also it's easier to tell the Roomba to end the job and head back to the charging base. Roomba took almost 25 minutes to clean my carpets which seemed like a long time. And I cleared away a lot of furniture and stuff on the floor before operating it. Don't think it cleaned very well underneath my bed. Maybe it will as time goes by. Also it was a bit noisy but not much more than my upright Hoover SAVVY. At this point I need more experience with it and will not let it loose if I'm not home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works as expected and is reliable. Good robot for the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told it was great for pet hair but in my case is not working that great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for every house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not good for my house, maybe good for less furniture and carpet floor ?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for basic cleaning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for dog hair pick up. I recommend this good value for money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ideal for small homes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for couple of months, bin gets easily filled and gets struck.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Dust pickup
    Cons mentioned:
    Noise level, Virtual wall
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Works really well

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been wanting one of these for years. Very happy so far. It comes with 1 virtual wall and we learned that only covers an opening of about 4-6 feet. So it doesn't quite block of large areas like if we want to keep it only on the living room and not go into the kitchen. One is not enough to block the space for us. It does a great job of picking up dust alon hard wood, tile and even carpets. Obviously the trash bin onboard is not super large. So you have to clean it quite frequently. It was a little louder when running then I thought it might be. But not nearly as loud as a regular vacuum. We set it to run when we are leaving the house. So far very happy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok but doesn't Get all the corners. The programming has limitations.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Well it worked good for a week...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started giving errors after a few uses.Had to return it after a good deal of troubleshooting.. Could never get error 2 to resolve. Would work for 2 mins and and stop itself. Had nothing stuck in it! And all of it’s sensors and bin were cleaned. No explanation for why it kept giving errors..

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Not worth $400

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok but it is very loud and does not pick up all the dirt. I have a $200 Hoover vacuume that does a better job. It was expensive and for the money I do not think it is worth it. It is constantly having error messages as well.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No a Fan

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left for vacation 4 days after I bought this. When I returned I moved into a home with all tile floors. After setting it up, the app never worked with my iPhone. Not a fan of this useless thing, waste of money. My return time had ran out due to COVID

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Dustbin size
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Not perfect, but close

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have two short haired dogs who don't shed a ton, but enough. We also have a housekeeper who comes every other week and makes our floors shiny and fur-free, but in the meantime we were vacuuming every day. Enter Roomba. I was dubious. Super easy set-up. Plug and play. Getting it on the WiFi network is a simple process with step by step guidance through the iRobot Home app. Pretty neat to be able to vacuum from the office with my iPhone. But does it actually really vacuum? It totally does! The suction is fantastic, the pattern is a mystery, but it covers every spot. My only complaint is the bin gets full too quickly. The battery lasts a good long time, enough to go over 1200 SF at least, but that doesn't mean much if the bin is full after 500SF. I'm hoping that after a week or so of daily rounds, there simply won't be as much fuzz to fill the bin so fast. This so beats dragging the vacuum out every evening! I have scheduled the Roomba (now named Jeeves) to run every afternoon at 3pm. Poof! No fur upon arriving home after work. LOVE IT!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced for the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it back. Was dropping off all garbage after picking. Bin was barely full. Did not perform at all on carpets. Have a husky hence bought this due to hair which is a light pick up but this Roomba could not even get hair from carpet. Very happy with the Dyson I exchanged this for.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, does what it says it will do and well made.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't like the item much ... Didn't clean well in the areas

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Has a hard time with carpets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a hard time with carpets but a good product thx

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't work for what I needed.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to use this on the floating floor at my gym which is a black carpet. Apparently it saw the floor as an entire edge so I was unable to use it and had to return it. If they ever fix this flaw I would certainly try it again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    robots aren't taking our jobs yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    patience, this thing sucks *23 characters left****

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Pleasantly surprised but not for everyone.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Presentation The Roomba 890 came precisely contained in a box with everything labeled nicely and clear instructions on how to remove shipping tabs and how to generally set things up. The unit feels solid when removing it from the box and has an overall neutral presentation. The “home” charging station is small and easily positioned and the kit also comes with a perimeter limiter tower you can set up near stairs or rooms you wish to block the robot from accessing … or diving off of. Overall we were please opening the box and in some ways, felt like we were unboxing a Dyson. Initial Setup Setup was simple and straightforward. After positioning the robot on the home dock for a full charge – as instructed – we immediately loaded the Android app and got to setting things up. At first blush, the app seems detailed and deep with information – but more on that part later. While waiting for the unit to fully charge, we configured the Wifi settings and setup a daily schedule. Pretty simple and no hurdles. Refreshing. Internal Configuration The dust tray and integrated filters are easy enough to access but we do feel the capacity of this model is rather “smallish” in terms of dirt collecting capacity – especially for those with pet(s) adding to the dirt accumulation. In other words … don’t get rid of your old vacuum – you’ll need to keep it around for at least an occasional deep cleaning. The battery seems more than adequate for a single floor of an ~2000 square foot home or about 800 to 1000 square feet of coverage and we haven’t seen battery capacity presenting any types of issues during the first 2 weeks of operation – but more on that part too – later. Performance We have our 890 programmed to come on at 5 AM – Monday through Friday – and it’s a pleasure coming downstairs and finding the family room carpet looking clean and well groomed. Our downstairs is a combination of carpet and tile (mainly tile) and there are plenty of obstacles for the Roomba to maneuver around. We’ve left the downstairs bathroom door open to see how well the unit would traverse that small space but did utilize the infrared tower to block access to our front, den area. The tower works as designed. The unit is a bit loud in operation – much louder than we expected – but certainly quieter than any upright or canister vacuums we have owned over the years. The dust/dirt collection compartment pretty much fills up after 5 days of usage and is easy to clean once you get the filter out of the way. That arrangement needs a little polish from the product engineers, from out perspective. For the balance of 14 days, we always found the Roomba back at the base station – fully charged – except for one event that has us worried. Inside the phone app, you can review the growing list of days in operation, events and the unit’s overall status. On this particular day, we found the 890 sitting silent in the half bath, unobstructed yet asleep. We physically returned the unit back to the charging station to check the app and interestingly enough – there was no record of that mornings interrupted event. No error codes. Simply nothing. We immediately checked the battery status and it was “green” and good to go – so the unit didn’t run out of juice during its cleaning routine. Very strange. The 890 wasn’t jammed in a tight space or snagged up on anything that could have prevented the drive system for keeping it motion. A total mystery. This happened once in 14 days of trial. Summary Pros: Ease of setup. Does a nice job of cleaning in a household with no pets. A great option for anyone with solid flooring in our opinion. The edge brush design is proven effective – keeping our baseboard/floor corners looking great. Seems to have plenty of onboard battery reserve to do larger homes. Small, elegant profile with unobtrusive lighting, easy to use top-board buttons and fairly well though-out Android app. Cons: Louder than we expected. Limited dust bin capacity and a bit tricky removing and emptying it out in conjunction with the associated filter panel. Rogue and unexplained behavior that doesn’t get reported back to the app – seems like a major hole in the software design. The app status didn’t even report anything had even gone wrong. There wasn’t even a logged cleaning event for the day in question. Honestly, that’s unacceptable. We can recommend this product as a good way to maintain a healthy and clean home for those without pets – especially those with mainly tiled, hardwood or manufactured material flooring. For those with pets, we feel it’s better to stick with a conventional vacuum cleaner as these robots simply don’t have the capacity to be “hands off” for a reasonable period of time. For people with many pets in the same house…don’t even bother. The Roomba 890 exceeded our expectations and although the product needs a few things addressed, it’s a nice addition to the tech in our home – and certainly useful. We'd certainly recommend the Roomba 890 but with caveats.

    I would recommend this to a friend