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Customer Ratings & Reviews

iRobot - Roomba 960 App-Controlled Self-Charging Robot Vacuum - Gray-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 1618 reviews

94%
would recommend to a friend

Expert rating

Rating 4.1 out of 5 stars with 5 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 500 Reviews mentioning:
cleaning quality
  • Rating: 5 out of 5 stars

    Does a great job cleaning.

    Posted
    DPeeps
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Very pleased with this purchase and it allows me one less thing to do while cleaning.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Pet hair Cleaners

    Posted
    Jeff
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Raising German Shepherd Dogs is a great reason to purchase this tireless vacuum cleaner and keep pet hair minimal !

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great cleaner

    Posted
    Gigi12
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    love the roomba I bought it gets in places I couldn't with a traditional vacuum cleaner without lifting a finger

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product easy to use plug and clean

    Posted
    Hairless1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is the best thing we have purchased in a few years... We have a lab and he sheds big time Roomba gets all the hair and keeps the floors clean

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Clean floor and gets dust.

    Posted
    Bobby
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Very efficient cleaning hardwood floors and carpet

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great for routine cleaning

    Posted
    Airtime
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I don't think this will be good for deep cleaning, but is great to easily keep up routine cleaning

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great robot vacuum cleaner

    Posted
    RobM
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Does a fantastic job cleaning our floors A+++++ Fast and efficient. I would highly recommend.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great cleaning and not very noisy

    Posted
    dtbrad
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    After first cleaning unit would not charge. Called tech support and after removing battery, reinstalling and rebooting unit it has worked fine.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Keeps floors clean

    Posted
    Nelson
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Keeps floors clean but has a little problem going from hardwoods to carpet. But not so bad that I wouldn't buy it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Better cleaning than standard vacuum

    Posted
    Eagle
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Excellent vacuum. It does a better job cleaning than a standard vaccum.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    It's s great, fast clean anda Smart technology

    Posted
    Fidel
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It's a good idea ,for all houses or apartments. My floor is always clean.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good daily cleaner

    Posted
    sdov
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Good daily cleaner that helps keep the house clean longer without doing a deep clean. It doesn't bother my dogs and would purchase again

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great cleaning device

    Posted
    Jelm
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We have found the Roomba 960 to be an excellent choice.It automatically cleans all surfaces in our home. It gets into places we normally cannot reach with our vacuum cleaner.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great cleaning

    Posted
    Frosa
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Good job every day!! Lots of hours of work and keeping my house clean at every moment!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So easy and cleans very well

    Posted
    Angela
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love that I can make it clean with my phone app. Very convenient.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Press 'Clean' and go!

    Posted
    5catmom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    It is great to come home to a clean floor! Perfect if you have allergies.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    It works great for cleaning up while we are away

    Posted
    Bigmike
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    When starting and stopping during cleaning, it leaves little clumps of hair or dirt where it turns around. But other than that, does a great job.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product

    Posted
    Tex45
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Really surprised by how well this product cleans. Honestly, we didn't expect much, but it has done very well cleaning the first floor of our house across a variety of surfaces - tiles, wood, carpet.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    great cleaner with scheduling

    Posted
    Zehi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    great cleaner with scheduling, so you can set it to run at a time when the noise is not an issue, e.g. when your not home. .

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love at 1st clean

    Posted
    LolaLM
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I am a very very happy human after this purchase. It works its magic perfectly. I have 2 small dogs and they come and go from the apartment to the patio so they bring a lot of dust, soil, grass and whatever they may find so I use the Roomba to keep the house clean at all times. I love the app which you can set up cleaning schedules, I prefer to have it on while the apartament is empty. I really like this product a lot.

    I would recommend this to a friend