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Customer Ratings & Reviews

iRobot - Roomba 960 App-Controlled Self-Charging Robot Vacuum - Gray-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 1636 reviews

94%
would recommend to a friend

Expert rating

Rating 4.1 out of 5 stars with 5 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 186 Reviews mentioning:
floors
  • Rating: 4 out of 5 stars

    Keeps floors clean

    Posted
    Nelson
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Keeps floors clean but has a little problem going from hardwoods to carpet. But not so bad that I wouldn't buy it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Hardwood Floor Cleaner

    Posted
    Gonzo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We bought this right after we installed a very expensive hardwood floor. The Roomba has cleaned the new floor flawlessly. Main point, has never damaged a new expensive hard floor.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Keeps the floors clean

    Posted
    CMJZ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    The Roomba 960 performs as expected. The setup was easy and it does a great job navigating the entire first floor. With a mix of wood, tile, rug and mat it handles it all just fine.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good floor cleaner for large areas

    Posted
    hema
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We purchased iRobot - Roomba 960 App-Controlled Self-Charging Robot Vacuum over thanksgiving holidays and it has been a blessing for a family of six with two kids and large floor tile/carpet area cleaning. It is not noisy like some others and can be controlled very easily with iphone app. We liked Best Buy customer service as well.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing

    Posted
    Littlerockgal
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Keeps house clean and the floors are so much cleaner with the help of this vacuum Would buy it again

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Vacuum

    Posted
    lvhazel
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Does a great job on my vinyl tile floor and area rug

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great vacuum

    Posted
    Tony
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This Roomba 960 does a great job cleaning the floor

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Returned

    Posted
    Birdeeputt
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Returned due to not going over different floor types.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great on hard floors

    Posted
    Jennifer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We have 2 dogs and a cat and lots of fur! This works great on our hard floors, not as great on carpet (but we only have a throw rug in the living room). It really has cut down on the fur! It was pretty easy to set up and saves me so much time!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Cleaned good

    Posted
    Thall
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    My wife loved it and it work good on our floors and would recommend it

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good

    Posted
    Jayjay
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    It gets under everything and does a great job I have five dogs so it's nice to just hit a button daily and get a lot off the floors

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Better then the old one that we had

    Posted
    Gelu
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Very good for hard wood flooring and housers with minimum stuf on there floors, gets stuck in the bar stools base and it will not work on our carpet in the bedrooms

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Room a robot

    Posted
    Carlos
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Roomba 960 robot,excellent machine,easy to clean and operate,you can do it through the phone or manually just touching a button,pickup all the pet hair from the floor and keep your house a lot cleaner.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Time Saving

    Posted
    Teeej
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I work roughly 10+ hour days and have 4 dogs at home with tile floors...this makes my life so much easier

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Highly Recommend This!

    Posted
    kthu
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This was the best purchase we made, in fact we purchased a second one for our second floor!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product easy to use plug and clean

    Posted
    Hairless1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This is the best thing we have purchased in a few years... We have a lab and he sheds big time Roomba gets all the hair and keeps the floors clean

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Does the job

    Posted
    TC1014
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Although our Roomba has yet to vacuum at least half the first floor without the battery dying or bin needing to be emptied it does a quality job and lessens us having to sweep with the majority of our floors being tile so that makes it worth every penny!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Chappi the Roomba sucks well

    Posted
    chuckie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    So far so good, floors gleaming from all the Roomba action.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works great

    Posted
    Stevesreview
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Works good to clean tile floors and cuts down on the number of times I need to vacuum

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great automatic vacuuming

    Posted
    BIGGMIKE
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Excellent vacuum for effortless floor maintenance!!!

    I would recommend this to a friend