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Customer Ratings & Reviews

iRobot - Roomba 960 App-Controlled Self-Charging Robot Vacuum - Gray-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 1617 reviews

94%
would recommend to a friend

Expert rating

Rating 4.1 out of 5 stars with 5 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 165 Reviews mentioning:
gets the job done
  • Rating: 5 out of 5 stars

    Does a great job

    Posted
    JHalli
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am pleasently surprised as how well it does a great job.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Does a great job, but gets stuck a lot

    Posted
    Wingnut
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This vacuum does a great job and we are pleased with the results. However, it seem to get stuck quite a bit.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Vacuum

    Posted
    lvhazel
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Does a great job on my vinyl tile floor and area rug

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Does a great job cleaning.

    Posted
    DPeeps
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Very pleased with this purchase and it allows me one less thing to do while cleaning.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great vacuum

    Posted
    Tony
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This Roomba 960 does a great job cleaning the floor

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love this Robot

    Posted
    Bill
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It does a great job, you can schedule it to run multiple times a week when no one's home, I have no complaints.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good

    Posted
    Jayjay
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    It gets under everything and does a great job I have five dogs so it's nice to just hit a button daily and get a lot off the floors

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic

    Posted
    docrocks
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Mesmerizing as it cleans, love this, does a great job

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent!

    Posted
    VivaS
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Nice product, does great job in cleaning with pets

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Just Great!!

    Posted
    Luquis
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is the 1st robot vacuum cleaner that we have, and the truth is excellent, it does a great job and if you can complement it with the braava 380t, you do not have to do anything else with the floors, at least in our house all the visitors are surprised and they ask us what we do to have the floors like this, and we tell them that these 2 robots are all the secret.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Well

    Posted
    9905js
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Wonderful service great job all around everyone needs one

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very helpful

    Posted
    my86redirocz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The robot works very nicely to keep us from having to sweep dock for every day and so it is an extremely useful tool, you do still have to empty it a couple of times but it does a great job

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Happy with my purchase

    Posted
    Nikki
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Does the job, great with pet hair, but gets stuck a lot when it goes from tile to wooden floor and vice versa.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Does the job

    Posted
    TC1014
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Although our Roomba has yet to vacuum at least half the first floor without the battery dying or bin needing to be emptied it does a quality job and lessens us having to sweep with the majority of our floors being tile so that makes it worth every penny!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Job done!

    Posted
    Kanu
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Excellent vacuum, it does the job, great power, one star off because doesn't reach corners, not a big deal, though.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for under furniture

    Posted
    Nicknew774
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This vacuum is such a low profile it goes under furniture quite nicely and it does the job For what it is purposed for The only thing that is Annoying is the circular design

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect Roomba

    Posted
    Techsup
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have really enjoyed this vac, It's does the job completely every time.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great robot vacuum

    Posted
    RuggerTom
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So far, it does a great job but, we have to keep the cat away from his new toy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice puppy helper

    Posted
    Clau
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Roomba it's an excellent helper and easy to use little vacuum machine Of course for the size, it requires to empty the dirt storage quite often, but definitely gets the job done I love it

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good for hard floors

    Posted
    BigDog
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Bought this for my wife to help to help vacuum up the dog hair. It does a great job navigating the house and my wife loves that she can use the app on her phone to start 960 when she is gone. It does a great job picking up the dog hair on the tile floors but has a harder time on the carpet. I wish the bin was larger, have to empty it sometimes 2 or 3 times.

    I would recommend this to a friend