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Customer Ratings & Reviews

iRobot - Roomba 960 App-Controlled Self-Charging Robot Vacuum - Gray-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 1636 reviews

94%
would recommend to a friend

Expert rating

Rating 4.1 out of 5 stars with 5 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 246 Reviews mentioning:
home use
  • Rating: 5 out of 5 stars

    Excellent for big houses

    Posted
    Luis
    • Verified PurchaserVerified Purchase

    The roomba 960 is perfect for big houses because it can map and pick the job from the same place where the job stopped. Originally, we went to look for a cheaper model on sale during Black Friday, but we realize that the cheaper one is good for small places

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works great

    Posted
    Chas
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The Roomba 960 does a great job of vacuuming the downstairs of my house. We have to pick up some rugs so it does not get stuck but otherwise it navigates the house rather well.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    finally come home to a clean home

    Posted
    racermp
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    if u have dogs, this is a must. works great with our husky hair, you do need to clean the bin a lot the first few days but once it gets into daily cleaning routine, clean the bin 2 times during it's cycle. but finally great to come home to a clean home, reduces weekend cleanup too.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Smart vacuum

    Posted
    Agnes
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Every time it runs, it is able to fill up the container. Makes you believe it is effective at keeping your house clean. Love that you can schedule it and find its home base to recharge.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best invention ever.

    Posted
    Leanne
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The first few times you use it, it learns your house so it'll take longer. I love that I can turn it on/off by the app even when I'm not home. Also, love that this model returns to back to the charger when it's running low on battery then restarts once it has enough juice.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for homes with pets!

    Posted
    dudenver
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Exceeded my expectations. My other half was a critic but he was impressed with its ability to keep the house clean! It also occupies the dog as he watches it clean the house.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love this Robot

    Posted
    Bill
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It does a great job, you can schedule it to run multiple times a week when no one's home, I have no complaints.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic with two dogs in the house

    Posted
    Kathy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Fantastic vacuum with 2 dogs in the house! We have tried many different robots for vacuuming and nothing could tackle all of the hair on the carpet with two golden retrievers. I love this vacuum; it does an amazing job and keeps going back to recharge itself and coming out again until the floor is spotless. So easy to clean the bin and I hardly ever have to clean the rollers (unlike the other ones we had).

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product

    Posted
    Paresh
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Excellent I Robb is very helpful in my house work excellent

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Less work for me

    Posted
    Jonsmith
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I love the fact I can schedule it and my house is clean, but we are renting a house with floors that are not very even and it doesn't do a good job on these floors it gets stuck

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works great!

    Posted
    Diana
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    So amazed at how well the Roomba works and cleans the whole house, even under furniture!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great for dog hair

    Posted
    Christmas2018
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Perfect for small house with hardwood floors & doghair.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great vacuum

    Posted
    Sambo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Surprisingly effective vacuum, takes care of all corners in our house.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Room a robot

    Posted
    Carlos
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Roomba 960 robot,excellent machine,easy to clean and operate,you can do it through the phone or manually just touching a button,pickup all the pet hair from the floor and keep your house a lot cleaner.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Time Saving

    Posted
    Teeej
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I work roughly 10+ hour days and have 4 dogs at home with tile floors...this makes my life so much easier

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love our Roomba960

    Posted
    1234
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Perfect addition to our home! cleans the ceramic tile better than a traditional broom or swiffer. Moves effortlessly from the kitchen tile to the carpeted living area. Love that we can move it to all floors of the house easily and does a wonderful job.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This thing has saved us so much time.

    Posted
    PDawg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Turn it on before you leave the house and you come back home to clean floors

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Cleans great

    Posted
    Trish
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    this is the best investment I have ever made for my home.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great auto vacuum

    Posted
    Alpo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    It's awesome that we can rely on the roomba to clean overnight or while we're not home.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Vacuum

    Posted
    GMia
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We have a dog and it works great in maintaining our house hair free.

    I would recommend this to a friend