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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 1404 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the Roomba 980's impressive cleaning performance, ease of use, and smart navigation. Positive feedback also highlights its effective pet hair removal, strong suction, and convenient app control features. However, some users find the robot vacuum to be noisy and have noted that the dustbin fills up quickly. The relatively high price point is also a recurring concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,404 reviews
  • Pros mentioned:
    Battery life, Cleaning performance

    Rated 5 out of 5 stars

    Great vacuum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great vacuum, especially in the bedroom where it easily goes under the bed and does a fantastic job! A lot of power in this machine, and the battery lasts for a good amount of time.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase for the year. It cleans as advertised

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    in some ways better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Rooba has been a pleasant surprise and actually exceeded expectations. It has been efficient and has very good cleaning capacity. I was surprised at how thoroughly it goes about cleaning in my home. I have one issue and that is that the dirt capacity is somewhat limited and requires emptying the dirt bin more frequently than I had expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saves Me Hours

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba does a great job for what it is set up for. Many others said that it was loud when it ran, but it was significantly more quiet that a traditional vacuum cleaner. It is something that we can run downstairs at night without being bothered while we sleep. It did take a long time for the initial mapping, but this allowed for it to have a good understanding of the house lay out. The only large struggle that it ran into was rugs that were on our wood floors. It would flip these up and then see them as a wall. Without following it around, it would not have been able to pick up as much. Additionally, it did pick up things as large as cheerios, but even after a full pass, there was still dirt on the ground. Take this for what it is when I have 5 kids and 4 cats. Overall it is going to save me almost 10 hours a week of vacuuming. I will finally have clean floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third rendition of IRobot we have had and by far does the best job. It is quiet and doesn't seem to slam into doors or walls like the other did frequently. Does still get stuck in tight spots sometimes. We have 2 dogs and 2 cats and got it to pick up the hair on our hardwood floors

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good robot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an old Roomba 500, and this is much better. REALLY like that it returns to the charging base and then finishes the job. Took a couple of times for the robot to figure out the floorplan, but he seems to do OK now. The app is very good. Only complaint is it doesn't always dock successfully when finished. Hopefully that will improve.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, gets under so many things you can’t with a normal vacuum. Does a very thorough job! Saves me so much time since I can run during the day when no one is around.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 4 out of 5 stars

    Great for homes with lots of tile/hardwood floors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I have lots of tile flooring and as soon as I dust mop the floors, it's time to start over. I have an autoimmune disease and lower back compressed vertebrae which makes doing the floors by hand difficult and painful on my back. This has been a lifesaver on my back!! Have 3 cats and a dog. Although they are outside during the day, they come and go during the day to eat. The vac does a good job of picking up pet hair and "stuff" that gets tracked in from the outside. This is not a substitute for a good heavy carpet vacuuming, but it sure picks up small things like lint, etc and it looks nice when finished. The vac transitions well from hard floor to carpet. Like that it works while I'm running errands or golfing. Only thing I would like to see them improve is the length of time it runs before docking for a recharge. Wish it were longer. As well, it takes awhile to recharge. Wish this was quicker too.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Are you tired?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good! the product works very well. the App too. the product does the activity and after it completes returns to the base. we can ask him to go back to the base by the app too.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Navigation

    Rated 5 out of 5 stars

    Great robot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this thing! Previous robot vacuums I've had would always get stuck. This one navigates around everything like a charm. Works great on carpet (at least ours), too!

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Awesome and convenient!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba is an awesome product that picks up SOOO MUCH!! We have a 10 month German Shepard that is Shedding with his thick winter coat and the Roomba picks up all of it. It mapped that house the first use, took 2 hours for about 1500 feet and now does the first floor in about an 1 1/2 hours with no issues. It doesn’t have any issues with steps, carpets, tiles, or anything. Only snag is near our black marble next to fire place, twice it said ‘next to cliff’, it quickly resolved once moved. I totally recommend this product for Day to Day vacuums then you can do a Once a week deep clean for all corners and under tables with narrow chairs.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I love my Roomba 980

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my roomba 980. It does an excellent job on my hardwood floors. I use to have to vacuum practically daily due to cat hair that would build up everywhere and would also end up sticking around the felt pads of my chair legs. Now, with my roomba, no more cat hair :) I recommend the roomba!!!! It does such a good job, it even gets all the cat hair that got stuck to the felt pads on the chairs better than my Dyson cordless vacuum, all with a simple command through Amazon Alexa or my schedule I setup through the irobot app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great accessory for great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical when I saw a wireless charging pad for a phone that was able to charge it completely even with a case equipped. That just sounds crazy! Boy was I wrong! Not only does it work flawlessly with the phone, it looks good when not in use and the light make it look even better when it is in use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Dustbin size

    Rated 5 out of 5 stars

    Cleans better than me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit saves so much time and cleans places you don’t. Even if you think your house is clean, Roomba finds more dirt. The first few cleanings you will be emptying the bin often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I vacuumed the floor with my regular vac. We unpacked and read the instructions to the Roomba. Once “She” was ready, she vacuumed the house. Picked up so much that I missed. Was amazed. Her name is Rosie. She does a great job on my floors (Ceramic tile and Luxury Vinyl).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This vacuum sucks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I know my summary may be confusing but this vacuum really does suck. It did such a great job at sucking up the dirt and dog hair even after we just finished vacuuming with a major brand upright. Its amazing how much this unit picks up. We are very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    iRobot does an excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iRobot lives up to my expectations. Been using it for several weeks now and I continue to be impressed. It is also becoming more efficient the more I use it. My floors are pergo and linoleum, and it seemed like I was constantly sweeping or using the dust mop. Now I just deploy my robot a couple of times a week. It is a real time saver. It not only cleans the floors, it leaves them almost polished. You can feel how clean the floors are everytime you walk barefoot through the house.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Pet hair removal

    Rated 4 out of 5 stars

    Great vacuum for pet owners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing vacuum. I haven’t used my Dyson vacuum in weeks. This little guy picks up all the dog hair that collects on our floors and does a great job on carpets as well. My kids rooms have stayed cleaner because of this little guy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Navigation

    Rated 5 out of 5 stars

    Why did I wait so long?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was on the top of my Christmas list. Best gift ever. Hard worker, 1 charge lasts for over an hour. Navigating system is amazing. Covers as much ground as possible.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    A Working Guest In The Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I admit the idea of using an iPhone app to control a robot vacuum influenced my interest, but I'm glad we bought this version of the iRobot. It works better than expected and is even fun to watch. We have new wood floors and dirt shows that we never saw before. The Roomba is hard working and goes everywhere. When it is done working it goes back to its dock to get recharged.

    I would recommend this to a friend