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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 1404 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the Roomba 980's impressive cleaning performance, ease of use, and smart navigation. Positive feedback also highlights its effective pet hair removal, strong suction, and convenient app control features. However, some users find the robot vacuum to be noisy and have noted that the dustbin fills up quickly. The relatively high price point is also a recurring concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,404 reviews
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    A Working Guest In The Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I admit the idea of using an iPhone app to control a robot vacuum influenced my interest, but I'm glad we bought this version of the iRobot. It works better than expected and is even fun to watch. We have new wood floors and dirt shows that we never saw before. The Roomba is hard working and goes everywhere. When it is done working it goes back to its dock to get recharged.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use and cleans well. Only con is that my dog can't stand it and chases it around while barking at it the entire time so I can only run it when we're not home.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Amazing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very skeptical about this product. However, I am beyond impressed! I love this technology and not having to vacuum anymore. This is a noisy vacuum, but I simply don't care. It is so worth the money. As it is a tech machine that gets used ALOT, I would highly suggest the warranty. Best Buy is always great to work with when you need to replace a malfunctioning product.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    EXCELLENT VACUUM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my vacuum, works great and my house is spotless. Very easy to use and very time saving since I don't have to do anything except empty the bin after each use. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Most useful tech purchase in years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuuming is a big time sink, and with a new baby at our house, it was getting neglected. Enter the Roomba, which has been a huge help. We run it usually every day or two, and it consistently sweeps up a ton of dust and pet hair. It made us realize how MUCH dirt and dust there was in our house that we were missing before. It gets under our beds, goes over our carpet with no issues, and works like a champ on the hardwood floor and tile. I can't recommend it enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this little guy! Dog hair and dust bunnies are the things of the past. He does his tour of duty every day and the hardwood floor is clean and dust free. Would highly recommend. Make sure to free his path of rugs and other things he can get stuck on.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Life changing cleaning device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use and does an almost perfect job--exceeded my expectations. Only regret is not purchasing one sooner and saving all those hours of pushing around a vacuum!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok price was a little high but it works pretty good. Has gotten stuck a couple times but the wife is really happy to see vacuumed floors when we come home. Now only if I could teach it go up stairs. I would give it a 5 if the cost was a lower.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First thought was can this thing really live up to and be worth the $950 I'm about to drop on it...yes it does. Once it learns your house, which was actually kinda fun to watch, it does a great job. It's gets smarter the more you use it. I have three dogs and it manages the whole house just fine with maybe one clean out of the hopper. Worth every penny. Only advice is keep the cameras and sensors clean and it will work lIke a charm. A lot of people hate on the app but it's really not that bad, not the most visually apealing but it works with no bugs or crashes yet and that's all that matters me. Good buy

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    No one can live without this!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for both carpet and wood floors. My wood floors have never looked cleaner! I have two dogs and two cats and this thing does amazing! First few times you use it you learn quickly what items you can leave around as it will cause the device to get hung up or something but that is the worse is it all and it isn't a big deal. Recommend to anyone and everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Cleans better then any traditional vaccuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very impressed by how much our roomba picks up. It can get the smallest dirt. The convenience of just starting it and letting it go is second to none.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome product once it setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one we bought was defective - would not just move off the base and had to be returned back to store after a call from iRobot customer service. Once replaced with the other newer Roomba 950, so much time is back to our life and house is clean when back from work. Definitely recommend!! Product definitely needs from improvement, but still overall it does work - good work.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The roomba works great on both carpet and wood floors and gets to places like under couches you don't normally get. The only issue we have it is that it is very loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Robot Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot vacuum is really nice, it goes all by itself, no efforts needed. The only bad side is that it doesn't go on thicker carpets alone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This peice of technology is more then amazing. I have a large home with only wood floors and no clutter. It's fantastic for this situation. Not that it couldn't, but not sure if I would buy one if I only had carpet with pets. That might be asking a lot

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    excellant works right out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have 2 house cats, this cleans amazing well, have a 2 story house and it mapped both areas does a wonderful job cleaning, easy to clean machine when done

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    awesome way to keep my floors clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    other than being limited to 2.4 GHz range, it is easy to setup, use, and clean. It keeps my floors clean and shows me a map of what it has done.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great.for a small device picks up the dirt very well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Cleans well, happy with our purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for Mother’s Day and have been very happy with this gift. It cleans very well. Gets a whole lot more dirt than I ever thought was on the floor, both the carpet and the wood floor. We run it twice a week and it is so nice to come home from work and have my floors looking so good! The iRobot has gotten stuck under my hutch a couple of times. It would be nice if it could remember “no go” zones. Overall I am very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Exactly what I needed for my main floor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I experimented with a few different robot vacuums ranging from the Roomba 880 to the Neato Botvac Connected. I wasn't really sure what my requirements were other than wanting something that could navigate most/all of my main floor. After discovering some easy fixes to avoid having it get stuck or trapped, it has been working perfect. I will also note that the cleaning pattern (simple back and force) appeases my OCD far more than the random algorithm pattern of the 880.

    I would recommend this to a friend
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