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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 1404 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the Roomba 980's impressive cleaning performance, ease of use, and smart navigation. Positive feedback also highlights its effective pet hair removal, strong suction, and convenient app control features. However, some users find the robot vacuum to be noisy and have noted that the dustbin fills up quickly. The relatively high price point is also a recurring concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,404 reviews
  • Pros mentioned:
    Ease of use, Navigation

    Rated 4 out of 5 stars

    Fantastic product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing. You even can program with an app and it s doing the job while you are out

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Works surprisingly well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba 980 is an excellent choice for both hardwood floors and carpets, easy to use, reliable and does a better job than I expected

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Keeps up with dust and pet hair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works better than expected. We have it run each weekday to keep up with the hair from three cats and two dogs; we have to empty the container daily. It's able to do our normal carpet and hardwood floors well but has trouble transitioning onto one of her area rugs that has a high lip on it but I won't take any points away for that. It does a great job with coverage. Would recommend to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest Item EVER!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only did I purchase one for myself, 2 weeks later I purchased on for my mom...WHY DID I WAIT SO LONG...AWESOME IS ALL I CAN SAY. I should be a spokesperson for this item, I have had several friends purchase from my recommendation!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Money well spent for the time saved everyday.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you have several pets in the house, daily vacuuming is a necessity. This Roomba has been the single best product I've purchased that has saved me from countless hours of repetitive chores. I just set it up on schedule and empty the bin when I get home to let the dogs out so it's ready for the next day. It only takes a few minutes a week to clean the Roomba for optimum performance. It goes from one room to the next and doesn't miss a spot. This is the Roomba you want, especially when it goes on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bumps Hard Into Objects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it does a great job at detecting walls, it seems to have trouble recognizing objects (couch and coffee tables) that sit about 3-4 inches from floor. It bumps them at full speed when approached. Other than that, this vacuum does a great job. Love being able to control it with phone!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife to help keep the floor clean with two harry dogs in the house, one being a 89lb German Shepard that leaves a trail of hair every where he walks. You do have to make sure there is nothing on the floor to get tangled up in it, shoe laces, curtains etc. It does and extremely good job on all our hard surfaces. The Roomba does good on thick pile carpet but you will need to still facuum with a good vacuum every so often to keep all the dog hair up. I would do it again.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product for working families with dogs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I both work and were tired of having to vacuum our house for 2 hours every weekend because of our dogs shedding. We have 2 dogs, both about 100 lbs and growing, which are shedding their fur for summer. Before we got the iRomba, the hair would get so bad it would literally be a two hour process every weekend to vacuum up all the fur. Now we run the Roomba 5-6 times a week and have not had to vacuum since! It does a great job and is easy to clean and has given us no issues!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    iRobot 980 Does It's Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the 980 Roomba for about 2 months. It works very well. Cleans thoroughly, returns to base to charge, and then finishes. So far easy to maintain. At about 4 weeks the latch on the filter door cracked which is apparently a weak spot. iRobot sent me a replacement promptly, same door, so I expect it to crack shortly also. I hope they upgrade the latch and solve the problem. I can not log on my account due to a software glitch on iRobot's part- almost 2 months to fix a software glitch- Really??? Other than that it's great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Navigation

    Rated 5 out of 5 stars

    Cleans to perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love our roomba980! Our carpets look and feel great! Goes from floor to carpet with ease! We’re in love!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased this for a second location

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been fairly satisfied with my first one purchased last summer 1 thing that bothers me is it stops randomly in the middle of an area I don’t know if it can’t find it’s docking station or what. Also doesn’t always return to the area it leaves to recharge and missed some spots

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    great little machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised how full the dust collector box was when I first tried it out. Once I found the correct location for the base station the Roomba was able to hit every room in the house. (2100 SQ ft.) Prior to leaving the house, I pit pieces of tissue on the floor in every room and even some under furniture and beds. When I returned the Roomba was in the docking station and all of the tissue had been vacuumed up. Be sure to hand dust the places it can't get around or under.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife cause she is a clean freak and likes to vacuum all the time and it annoys me so she can have it vacuum house the house b4 she gets home from work! Happy wife, Happy life!!!

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Works Great-Time Saver for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a large wood floor and pets so we were having to clean the floor 2-3 times a week. The Roomba has cut all that work out for us. It works well and I was surprised how well it goes around things and gets corners. It does everything it was advertised to do. The virtual wall barriers work great as well. It has been easy to use and so far we are impressed!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Roomba - Surprisingly worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The review summary says it all. I was a skeptic about the iRobot Roomba, however not anymore! I had the opportunity to watch a couple of them work, and ask the owners questions about them; then I did some research on my own and made my decision. We stopped at our local BestBuy on Thanksgiving evening, something I NEVER do, and picked up a Roomba 980. We have pets and It does a fantastic job IMO...we're happy with our decision. Expensive?...Yes, however we think it was worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great product really help us in the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomba is a big help do our household chores. Easy to clean inside and glide easily on different surfaces. 2 thumbs up!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Top Notch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little worried about buying a $900 robot to clean my floors but after having it for a while, I absolutely love it! This roomba is awesome and can keep the floors looking great. I just turn it on before I leave for work and come home to a cleaner home! You can even use it with that carpet cleaning stuff you sprinkle on before you vacuum and it will pick it up, so then you come home to a clean and fresh smelling home. If you can afford it, you should absolutely buy it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasantly surprised with how much this unit cleans. Easy to clean out. Remember to buy a few additional filters.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Wish I had bought sooner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is absolutely wonderful! It does an excellent job cleaning all types of floors in our home-tile, carpet, wood, and vinyl. It’s a great backsaver for those of us who have back issues and a super incentive for those who procrastinate. While my robot vacuums, I get the dusting and mopping done. My house has never been more consistently clean!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    LOVE !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my iRoomba 980. We'd had another brand prior that bit the dust (ha ha) within 2 yrs of purchase. We concluded a good quality robot vacuum was worth the investment. Boy oh boy were we RIGHT ! iRoomba (we named it Ay Carumba) does an awesome job with my linoleum, hard wood and throw rugs. We have a dog and 2 cats. NO problem for Ay Carumba !! So worth the effort. I don't have to touch a vacuum only but every couple months.

    I would recommend this to a friend
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