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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1404 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the Roomba 980's impressive cleaning performance, ease of use, and smart navigation. Positive feedback also highlights its effective pet hair removal, strong suction, and convenient app control features. However, some users find the robot vacuum to be noisy and have noted that the dustbin fills up quickly. The relatively high price point is also a recurring concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,404 reviews
  • Rated 3 out of 5 stars

    Great when it does not get stuck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best suction out of any Roomba yet. However, it also gets stuck more than any Roomba ever. It gets stuck under furniture, has problems getting on to rugs from hardwood floors and once it gets on a rug it gets stuck and can't get off. We get the notification saying Roomba is stuck on a cliff. If these two issues were fixed, I would give it 5 stars.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has completely replaced my vacuum cleaner. Really good suction.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do have to make sure I pick up items like the dogs water bowl. Sometimes it runs for 50+ min and only gets half of the floor. It states on my phone that job is complete (no errors). So I just have to run if again after it is charged. That is the ONLY flaw I have had. Otherwise I can let you know it takes a lot off my plate chore wise. I run it while I am walking the dog so he isn't bothered by it. Great Robot!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The robot vacuum is the best thing ever! Would recommend this product for every home!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little dude far exceeded my expectations. I don’t know why I hesitated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot vacuum has great suction, cleans in a grid pattern, and it remembers where it left off if it is interrupted. I love how it "learns" its environment and adjust. The mobile app is easy to use and allows for easy communication with the robot as well as easy viewing of the status of the robot. Great on carpet and bare floors, and it transitions easily between the two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great detailed vacuum job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been such a time saver for us. It does a really good vacuuming of the house in detail. Goes under couches, beds, etc that get vacuumed a lot less frequently other wise. Really like how the carpets have the 'just vacuumed' looked much more frequently now. Only deterrent being it seems to only last for an hour before it has to recharge in order to finish the job, but definitely not a deal breaker.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great floor cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best floor clear anyone can have with an ease of mind. Just amazing technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a cool product. Being able to operated from your smart phone is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life is so much easier now. The time spent sweeping has been greay decreased.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    New puppy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got a new puppy and this was a solution to the hair around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    This thing is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up a ton of hair and stuff does a great job is best purchase for house

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super clean is how it left everything. Even the sog had fun following it around

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I was really surprised, it really works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really surprised, it really works great on Hardwood floors and carpet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this vacuum for a few months. I have no idea how I ever lived without it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works better then I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I have two dogs and work a lot. Don't have time to clean the house everyday. So bought this unit and it works great. I have a Dyson and I started by cleaning the house myself with the dyson. Then sent the Roomba on clean mode and it filled up the canister two times before it was done. Now I turn it on almost everyday and the amount of dog hair is almost none on the floors. I have all tile floors with rugs under bed. It does not life shag rug. I have to put invisible wall to keep it off that shag. only draw back at this time.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love our iRobot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We greatly enjoy watching our iRobot cruise around the house and clean while we hang out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great help around the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have trouble managing time to clean the amount of floor to clean. This helps so much

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    WE LOVE IT.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT, PICKS UP FOOD PARTICLES TOO. WE USE IT IN BETWEEEN WEEKLY CLEANINGS.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Easy to use.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having my carpets vacuumed without any effort on my part.

    I would recommend this to a friend