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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 1404 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the Roomba 980's impressive cleaning performance, ease of use, and smart navigation. Positive feedback also highlights its effective pet hair removal, strong suction, and convenient app control features. However, some users find the robot vacuum to be noisy and have noted that the dustbin fills up quickly. The relatively high price point is also a recurring concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,404 reviews
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must if you have pets in the house. Outstanding!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it and it’s very easy to operate and maintaine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It cleans unbelievable. I think we all should have one!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very good!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this iRobot product, no more worries about cleaning!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the robot vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did research on competitors. This made sense. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    its great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it really works well I was really fooled does a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this vacuum thinking it will help out a bit with the dust that accumulates on my hardwood floor but this thing does so much more! It cruises around getting every piece of dirt in every corner even rolling up onto rugs under a few tables i have in the kitchen. This little thing works much better then I have ever expected. Highly recommended!

    I would recommend this to a friend
  • Cons mentioned:
    Dustbin size

    Rated 2 out of 5 stars

    Frustrating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited at the idea of not having to vacuum my house. With a new baby and a dog, I feel like I am constantly cleaning. I also work full-time, so I am not at home all day to monitor the Roomba. I have had my Roomba for over a year now, and it has never worked well. It constantly cancels the job for various reasons, so I find myself picking up everything from the floor, only to have the Roomba clean 5 feet before it stops. Sometimes it says the battery needs to be charged (after it's been on its charger for two days) sometimes its because the bin is full (after I've just emptied it). I can count how many times it has actually finished the job on one hand. I called customer support after I bought it, thinking that there was something wrong with the battery. Went through the whole process, only to have them ask me to clean the sensors and repeatedly trouble shoot it multiple times (which I don't have time for). For as expensive as this thing is, it should be ready for prime-time. I have been very disappointed with my experience, and wish Roomba would make it right.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    definitely get one if you have pets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it makes daily cleaning so much easier. great product.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is the best! Does a great job on carpets and floors

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great robotic vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Roomba 980! It cleans very well and is easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good suction, a little noisier than expected but so worth it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m Not too impressed with the vacuum nor the cost for it. This maybe a return for me because it doesn’t clean up 100% and bumps into everything!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    we love it it helps between vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would recommend this vac it will give you more time with Family

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Irobot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job cleaning hardwood, tile and carpeted floors.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing little machine. cleans well, and just fun to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bertha is part of the family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We named our roomba, Bertha. She works hard and does bother anyone (unless you are watching TV and she is on the carpet... Then she's pretty loud). It's amazing.... You simply tell her to start (we use alexa for that too). And off she goes cleaning. The house never looked so good. If you are on the fence, jump. Buy it. It's great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Dogs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I would love a vacuum so much but with having a husky/aussie mix and the amount of hair this vacuum makes it quite easy to get all of that up daily. seeing the bin ful every day just makes me think if i had to do it myself it would not be every day and there would be hair everywhere. Love this thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The roomba 980 is a great product. We have two huskys at our home so vacuuming used to be a big chore, now it’s easy. The roomba runs everyday while we are at work and you would not believe the amount of hair, dirt, dust it picks up. Have owned the roomba for a little over 6 months and have not had a single issue.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great vacuum with a few hiccups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cons- noisy and gets stuck at times, overall great

    I would recommend this to a friend
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