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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1404 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the Roomba 980's impressive cleaning performance, ease of use, and smart navigation. Positive feedback also highlights its effective pet hair removal, strong suction, and convenient app control features. However, some users find the robot vacuum to be noisy and have noted that the dustbin fills up quickly. The relatively high price point is also a recurring concern for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,404 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and cleans carpet as if freshly washed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great easy to link up and use just hit the clean button and away it goes cleaning the floor.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great vac cleans so well and can do it when I'm not home gets stuck sometimes but overall it's great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The irobot works really well in my house and cleans

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase Ive ever made.Wish I had this years ago

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love love love!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Roomba, it sweeps my whole house. Awesome product!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing works miracles, I would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes my life easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical of this product, especially considering its price tag. All in all, I'm happy with the purchase. Simple jobs (straight forward room layout and normal amounts of dirty) are not a problem the Roomba. The app feature is nice, allowing you to set scheduled cleaning and check the status of a job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Vacuum works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. Easy to clean and use. Sometimes gets lost and can’t find its way back to base.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Wonderful asset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    use the irobot almost daily With 2 dogs Works well

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum! My dogs, not so much. Buy this.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    APP Needs Work - A Lot of Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The closure on the dust bin is still the same - cheap and plastic. Well documented on other reviews. My reason for rating it very low is the connection to the iPhone. The connection fails almost daily. So, running it remotely or on a schedule is a no go. We have several other devices on our local WIFI that do not do this. So, it is definitely a Roomba issue. Their support on this issue is very poor. They need to stand behind their claims.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It really do itzs job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a lot of money but is worth it, easy to take care of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AKA, Maggie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing we could have bought. It was high end but worth every penny as the wife puts it. We have 4 cats and 2 dogs and the hair that it picks up is amazing. It also has cut down on the dust in the house tremendously. Spend the extra to get this one, it is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so nice to come home to a clean house each day! Best product I have purchased for my new home! 75% of my home wood flooring....this has made my life easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great time saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the Best Buy we ever made. It has cut my house work in half. While I am cleaning other rooms my Roomba is busy vacuuming. I can start my Roomba even when I am not home. Retired doesn’t mean I could stop cleaning. Now I have a lot of help.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, price just a bit high but it does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, works really good on pet hair and crumbs.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how Roomba keeps our house clean and tidy . !!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent Unit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thorough machine. Works better than I expected.

    I would recommend this to a friend
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