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Customer Ratings & Reviews

Your price for this item is $102.99
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The comparable value price is $349.99

Customer reviews

Rating 4.1 out of 5 stars with 392 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers admire the Roomba Combo j5 Robot Vacuum and Mop for its excellent cleaning performance, ease of use, and simple mapping capabilities. Many appreciate its navigation, strong battery life, and effective mopping feature. The suction power and relatively low noise level are also well-received, along with its ability to avoid obstacles. However, some customers have noted that the dustbin size could be larger.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 392 reviews
  • Rated 4 out of 5 stars

    Its ok

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A ok machine it does what it supposed to do but could be much better for the price.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Robot vacuum

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot is an excellent option for those who want to start and want to test how it will change their life in terms of organization and cleaning of the house. It has excellent capabilities and power to keep your house free of pet hair and help make household chores much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve really enjoyed this vacuum, so much better suction and coverage than our previous robot vacuum. We haven’t used the mop function yet but look forward to doing so. It appears on the app that we can set zones to avoid mopping like rugs/carpeted areas.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, thank you for taking the time to share your feedback about the Roomba Combo i5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 3 out of 5 stars

    Mapping trouble

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having trouble with mapping and it gets stuck a lot. When it runs when not home, it’s a problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba Combo j5 does a good job cleaning and is fun to watch it in action. It got stuck a couple of times under my recliner and occasionally re-cleaned the same spots, but both were easy fixes. It sometimes misses the charging dock & fails to charge (needed manual intervention). I haven’t tried the mopping feature yet but plan to after a few more runs.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    When it works it’s great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok. I cleans well. The sweeper arm gets stuck and caught up in the housing ALL the time. It’s annoying. But when it works it works the app is neat.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum! It picks up around the house with no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great little Clanker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job sweeping. An ok job mopping. and a great job vacuuming.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello ChadS, thank you for letting us know about your experience. We're happy to hear your excitement for our products! IRobotPWR

  • Rated 4 out of 5 stars

    it does the work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does the work but gets stucked a lot, I recommend getting another model with camara

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the combo container, the water leaks and is used quickly. I have to refill it before each use if i want some ofnthe floors vacuumed/mopped. I wish I would have just paid more for the higher end combo, as I have it on our second story and it works percectly. My husband has even remarked about the difference in cleaning between this model and the higher end.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low noise, beautiful unit, easy to install, and great quality product.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little to set up, but vacuums and mops great!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Wonderful Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Roomba. It is able to be connected with my Alexa, making starting vacuuming easy. It picks up great and easy to clean. Cannot wait to try out the mop function.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Vaccum efficiently but mapping feature not worthy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is doing effective vacuum and mop . But the mapping feature for this version not efficient and worthy. Sometimes the robot get stuck under tables and not returning to home. Also I can see the bin full error for just half filled bin . I feel they might corrected these inconveniences in the upgraded series products.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Customer Service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have a roomba and let my mom borrow it while she had a busy month, she loved my roomba and i purchased her one. i bought her the one that mops to help out during the week. its a nice help. we had a few small issues trying to program it but we figured it out. the customer service is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clean Sweep!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to think I am a clean person, but wow did this little roomba prove me wrong! It’s a fantastic little vacuum and I love being able to program it to run overnight. The mop function has a bit to be desired but it does get a decent quick shine. Overall extremely pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacum a liove

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very good It saves me time in my day at home . I can study while she cleans or just schedule a vacuum before I get home.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, thank you for taking the time to share your feedback about the Roomba Combo i5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 5 out of 5 stars

    Cindy's Robo cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really impressed with my robo vacuum and mop it has great suction power and really easy too set up, there is one thing i wish came with it and that is a remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I robot vac n mop combo

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guy does it all from carpet to bare floor.. ease of use great memory and app integration. Happy with my purchase 1000%

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, thank you for taking the time to share your feedback about the Roomba Combo J5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best I’ve used

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best I robot I have ever used, it’s nice that it will vacuum and mop and can be controlled from your phone. There are much better ones out there, but they are double the price.

    I would recommend this to a friend