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Customer Ratings & Reviews

Your price for this item is $102.99
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The comparable value price is $349.99

Customer reviews

Rating 4.1 out of 5 stars with 396 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers admire the Roomba Combo j5 Robot Vacuum and Mop for its excellent cleaning performance, ease of use, and simple mapping capabilities. Many appreciate its navigation, strong battery life, and effective mopping feature. The suction power and relatively low noise level are also well-received, along with its ability to avoid obstacles. However, some customers have noted that the dustbin size could be larger.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 396 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best I’ve used

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best I robot I have ever used, it’s nice that it will vacuum and mop and can be controlled from your phone. There are much better ones out there, but they are double the price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Needs Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like a few things: Doesn’t vacuum well, Only has one brush, not user friendly when setting on app., Doesn’t map the entire floor, brush gets stuck

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba Combo i5. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 5 out of 5 stars

    I robot vac n mop combo

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guy does it all from carpet to bare floor.. ease of use great memory and app integration. Happy with my purchase 1000%

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello, thank you for taking the time to share your feedback about the Roomba Combo J5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great,it cleans very good and mop too,I will recommend it to my friends

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Really really wanted it to work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had so much hope for this vacuum. Our main floor is all tile with limited obstacles obstacles that most houses would have breakfast area, dining area, kitchen foyer after two days of use the wall brush on the unit completely broke. It does not avoid obstacles very well and continually got stuck under my kitchen table, it would vacuum the same area over and over again. Maybe it was my error so I kept the vacuum learned the The app created room dividers, but I had to make sure that every one of my dining room chairs were off the floor obstacles were put away and it seemingly did an OK job even with the broken wall brushes. However It now has trouble navigating back to its Homebase and and I consistently get an error that it needs to reboot in the middle of the night while cleaning. Also that there’s not enough light for the vacuum which why would I wanna have a light on all night long for the vacuum? Maybe I need to go for the upgraded model, but very disappointed as our home should have been almost a model home for a vacuum such as this try to see if Best Buy will take it back after one month of use and possibly upgrade to a different model or different brand .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Does the job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints at this time. The cleaner is efficient on both carpet and hard floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool for cleaning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, it works great for our needs. It is a great tool to keep the house clean

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Cute and awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved to a house which is hard floor and a little carpet area, First of all, I’m impressed with the mapping and the way it displays your home map perfectly as it is, and let me select and create favorites, was able to select no mop mode with no difficulty at all, app is so easy to use and it did a great job picking up all the invisible dust and hair, mopping works great, worth a buy. I was using different ones but I wish I should have used iRobot all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 4 out of 5 stars

    Wow!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow!! Works awesome. The fact that you can activate it from any where, and maps your house . Only negative is it takes a minute to find it’s parking location.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst one I've had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first purchased this vacuum it was very LOUD and I couldn't figure out why. I contacted Roomba but I didn't receive a return response for about a week. I grew tired of waiting and examined the robot myself. The side sweeper brush wasn't working (straight out of the box) and I returned it to the store. It was only AFTER I returned it that I got a response from Roomba. Hoping that it was a one-time thing, I got a new one at the store and while it was quieter, within a week the side sweeper brush broke AGAIN. Once again I didn't receive a response from Roomba until after I returned the robot. Furthermore, its detection of walls and obstacles is poor and often woke up everyone in the night trying to get into their room despite instructions in the app not to enter that area. Add to that the fact that the "mop" is just a wet pad that's swept over the floor (no scrubbing) and it's just not worth the hassle. Would NOT recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great vacuum, not so great mop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Vacuming power and app is great. The mop is not very useful since once the floor is wet it just struggles to move in the slippery tiles.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Irobot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing ever. Cleans and mops my floor. Love that i can set a schedule

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance

    Rated 5 out of 5 stars

    very good option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product! vacuums very well, long-lasting battery and easy replacement of parts when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Slightly underwhelming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was supposed to be an upgrade over the regular roomba without mapping capabilities and a mopping switch. The mopping is decent but the cleaning alone isn’t as good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iRobot

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loves it, it was some great help. Does not make to much noise!

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Decent vacuuming, lacks in mopping department

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum part is great, but I wouldnt buy this again as the mopping function is just a microfiber towel attachment and does not perform.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba Combo i5. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iRobot Roomba Combo j5+ is a solid choice if you want a hands-free way to keep your floors clean. It vacuums and mops, dodges obstacles like cords and pet messes, and lets you customize cleaning schedules through the app. It’s great for picking up pet hair and dirt, though the mopping feature could be better—it doesn’t automatically detect carpets, so you’ll need to set no-mop zones. It’s a little loud when emptying its bin, but overall, it’s a reliable helper for keeping your home tidy with minimal effort.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo j5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That is exactly what I was looking for. Cleans up hardwood floors, and carpets. Useful for that occasional mopping. For the first use maps your floor plan and works flawlessly.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm keeps the house clean and navigates with no problems love how affordable and quick it works.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Perfect present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba is a lifesaver! Its efficient cleaning prowess coupled with smart navigation makes it a household hero. Whether tackling pet hair or crumbs, this robot vacuum does it all effortlessly. The convenience of scheduling cleanings via an app and its ability to adapt to different floor types truly make it a game-changer for keeping homes tidy with minimal effort.

    I would recommend this to a friend
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