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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 402 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers admire the Roomba Combo j5 Robot Vacuum and Mop for its excellent cleaning performance, ease of use, and simple mapping capabilities. Many appreciate its navigation, strong battery life, and effective mopping feature. The suction power and relatively low noise level are also well-received, along with its ability to avoid obstacles. However, some customers have noted that the dustbin size could be larger.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 402 reviews
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Best for small aparment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a cute little robot which can help you clean your small apartment then go for this. Smart map feature help robot traverse specific areas of apartment easily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I recomend!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfect! Its really easy to keep the house clean with this device. Its easy to install and it has a easy program (app).

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Got problems with the configuration and trash bag

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can create a map, with the app. To setup need the application to create the map, time. The mop it separate attachments, it come with, but need take of the other one to put this one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it. Get the most basic roomba.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought and exchanged a few of these last year before ultimately returning it yesterday and going back to the most basic Roomba. The mopping feature just isn’t a good fit for a home with rugs—it struggles to navigate properly and constantly has trouble getting back to its charging base. When it does make it back, it often doesn’t line up correctly with the charger, so it ends up dying. Since it’s supposed to run automatically while I’m away, I’d often forget to check on it—until I noticed my floors were still dirty. I got tired of the constant troubleshooting. Now, I use a simple, no-frills Roomba. I can just pick it up, press the button, and let it go. Sometimes, less really is more. We ended up disabling the mopping altogether since our house just isn’t suited for it with all the rugs.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo j5. We’re disappointed to hear about the challenges you encountered with the product. We understand how this situation could be frustrating. Your experience is not the standard we strive to deliver, and we genuinely appreciate your insights. Feedback like yours helps us improve our designs and technology. Please reach out to our team https://homesupport.irobot.com/s/contact-support-info. We’d love to help ensure you’re getting the most from your product. IRobotPWR

  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    What a time saver!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only two rounds of vacuuming our townhouse, we are thrilled with the results. Somehow this irobot finds every little corner.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stay away from this model

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After eight year and a half of use listing has trouble staying connected to the Internet 100% do not buy as it will end up causing you more headache than it is worse

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba Combo j5. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    The virtual map is helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A feature that we didn’t know it has is the virtual map that will actually send you a picture to the app so you can see what the obstacles are

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THIS

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my boyfriends mom loved this! it’s so much quieter then her first one. it comes with a drip mat which helps us a lot so we wouldn’t have to put a towel underneath it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Her name is ruby

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother in law loves this vacuum so much she even named it Ruby lol. Rubys battery lasts a great time & hold a great amount of debris before having to empty her. She gets to all angles of the house without crashing, failing or being too loud. We can watch movies or work from home without an obnoxious noise. Ruby is super easy to assemble & easily controlled thru the touch of a smart phone screen. Were able to lay a diagram for her to clean without worry that she may not clean up any messes along the way

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum, works great and finishes the job! It will charge itself and go back out to complete cleaning. My old one would just die in the middle of the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were replaceing a Roomba that was about 6 years old. Wow! So much quieter! So must faster and more thorough. Totally worth the new purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is a great help with cleaning up on a daily basis. I have a dog that’s constantly shedding and this does the trick. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    roomba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it both features love best buys services Easy to use check it out

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 4 out of 5 stars

    Robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extraordinary items i will recommend to all my friends.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Hello sherman, thank you for letting us know about your experience. We're happy to hear your excitement for our products! IRobotPWR

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bang for the buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been what I expected. Ease of use, and the job it does. Understand it is not as good as you vacuuming the floor, but it picks up the daily dirt.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever like how clean leaves my floor. From vacuuming and mopping best choice wife loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect helper

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum has been a big help with the floors. Keeping high-traffic areas clean is no longer a challenge. Regular cleaning can certainly make a noticeable difference. A clean floor can really brighten up a space and create a more welcoming atmosphere. It's great when you've found a cleaning routine that works well for you!

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba Combo i5. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and the fact that I can put on a schedule and/or turned it while at work is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and easy for me as I have 3 kids so I have lots of mess in the rooms. Roomba is the best

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    iRobot review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s convenient & cleans the floors really well. The only set back is how often you have to empty the bin.

    I would recommend this to a friend
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